FCTRY LAb Store review | Loox

FCTRY LAb store reviewsSee product reviews

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James M.Verified
Shipping was fast and efficient
DUCK BOOT - GREY
Purchased item
DUCK BOOT - GREY
"Love these boots they definitely stand out and are comfortable just wear ta..."
Giancarlo C.Verified
Most uncomfortable shoes ive ever had
KNIGHT RNR - GREEN
Purchased item
KNIGHT RNR - GREEN
"Really uncomfortable"
James B.Verified
I wish the brown stompers were in stock so I could add to the collection. šŸ˜Ž
Duck Lo - Chestnut
Purchased item
Duck Lo - Chestnut
"They were everything I imagined them to be. I am a barber so I am in the pr..."
Darius L.Verified
Great experience
Duck Lo - Tuxedo
Purchased item
Duck Lo - Tuxedo
"Great shoe and very comfortable"
Duan D.Verified
Great shoes
KNIGHT RNR - RED
Purchased item
KNIGHT RNR - RED
"great shoes feels comfortable & true to size"
Lonny J.Verified
Only gave a 4 because my shipment was delayed by 3 days.i feel like if I hadnā€™t reached out to FCTRY LAb regarding my shipment, it would have been even more delayed. Package didnā€™t show movement from the factory until I reached out to the company.
DUCK BOOT - CARAMEL
Purchased item
DUCK BOOT - CARAMEL
"I didnā€™t expect it to be so big, itā€™s big asfā€¦ then I had to realize, it is..."
Steven C.Verified
ā€¦
Duck Lo - Chestnut
Purchased item
Duck Lo - Chestnut
"They look good. They are very big in appearance. ā€œMickey Mouse Shoesā€ are t..."
Dajanell J.Verified
I want a refund I never got my shoes
DUCK BOOT - RED
Purchased item
DUCK BOOT - RED
"If the wrong address is entered then make it to where it can be changed"
R G.Verified
bad customer service. slow to respond, if at all šŸ˜
Duck Lo - Chestnut
Purchased item
Duck Lo - Chestnut
"better customer service. i have been waiting almost two weeks for a return..."
Dillon S.Verified
Donā€™t order from them
STOMPER - TRIPLE BLACK
Purchased item
STOMPER - TRIPLE BLACK
"I donā€™t like the way they feel on my heelsā€¦. And they donā€™t have a return p..."
Samuel G.Verified
Customer service is great You can email them any concern and they will answer
OB 1 HIGH - BROWN
Purchased item
OB 1 HIGH - BROWN
"Great colorway and very comfortable"
Virgil T.Verified
I've been trying to get in contact with someone, to no avail. I bought multiple pair and I like the boots, but I got someone else some and they are too small. I've tried every way u could to contact the company. Nobody responds too anything. I even contacted there owner himself, who dude respond, but did nothing to help or fix the issue. This company does not allow a response for refund or exchange for the correct size. No one answered me. No one responded. No one offered offered help. This on
Duck Lo - Chestnut
Purchased item
Duck Lo - Chestnut
"I've been trying to get in contact with someone, to no avail. I bought mult..."
Theon L.Verified
It was exactly what they told me it would be. I couldn't ask for more.
Women's FCTRY MOCC - Eggnog
Purchased item
Women's FCTRY MOCC - Eggnog
"Hell yeah. And they black owned."
I Martin L.Verified
Happy Holidays and keep up the good work.
Duck Lo - Chestnut
Purchased item
Duck Lo - Chestnut
"Fit is good...meaning it is what I hoped for and what was stated. They are..."
Desiree H.Verified
N/a
DUCK BOOT - RED
Purchased item
DUCK BOOT - RED
"Bought for my husband for Christmas he loves the design and comfort. Says t..."
Dwane L.Verified
Great
DUCK BOOT - RED
Purchased item
DUCK BOOT - RED
"I like the boots theyā€™re comfortable at first itā€™s a little difficult to wa..."
Bryan H.Verified
Good luck building a return customer base.
DUCK BOOT - BLUE
Purchased item
DUCK BOOT - BLUE
"Just too heavy, bulky, too bigā€¦ Return/exchange policy sucks. Need 11ā€™s, no..."
Andria R.Verified
Great Service
KNIGHT RNR - BLACK
Purchased item
KNIGHT RNR - BLACK
"True to size"
Jonathan L.Verified
Plan on purchasing other styles.
DUCK BOOT - BLUE
Purchased item
DUCK BOOT - BLUE
"I love these boots & people always ask me where I got them."
Antonio C.Verified
Nothing more to add, just I didn't get the correct color
DUCK BOOT - WHITE
Purchased item
DUCK BOOT - WHITE
"I love the boots. Don't get me wrong but I ordered the white boots with a b..."
Laymon A.Verified
Ordered, Confirmation Email; Tracking Number; On-time Delivery! Greatly Appreciated
DUCK BOOT - CARAMEL
Purchased item
DUCK BOOT - CARAMEL
"These boots are very comfortable and unique, with a aerodynamic style, I li..."
Wayne S.Verified
Ok
DUCK BOOT - CARAMEL
Purchased item
DUCK BOOT - CARAMEL
"Too big"
Brandel H.Verified
Keep improving the model! But itā€™s good! 4/5
DUCK BOOT - BLUE
Purchased item
DUCK BOOT - BLUE
"I love the feelā€¦ but yā€™all should make them a little more contemporary. (Sm..."
Kaelyn D.Verified
No heads up on the slippers running small. Very disappointed
KNIGHT RNR - MATTE BLACK
Purchased item
KNIGHT RNR - MATTE BLACK
"They run small. Very disappointed"
S S.Verified
0/10
STOMPER - TRIPLE BLACK
Purchased item
STOMPER - TRIPLE BLACK
"Chinese garbage. Designed by someone whoā€™s never worn a shoe in their life..."
Michael M.Verified
Very satisfied
DUCK BOOT - BLACK
Purchased item
DUCK BOOT - BLACK
"It was a Christmas gift to my sonā€¦.he thinks there ā€œSickā€ / loved the keych..."
Steve G.Verified
Great product
KNIGHT RNR - CANDY PAINT
Purchased item
KNIGHT RNR - CANDY PAINT
"My kids loved it"
Sharrod W.Verified
Best experience ever
DUCK BOOT - GREY
Purchased item
DUCK BOOT - GREY
"Best Duck Boots ever!!!!"
Terrence V.Verified
Very nice quality and style, I'm impressed.
STOMPER - TRIPLE BLACK
Purchased item
STOMPER - TRIPLE BLACK
"Amazingly comfortable almost like walking on a cloud."
Kevin K.Verified
Love what they are creating. Customer for the long haul!
KNIGHT RNR - WHITE
Purchased item
KNIGHT RNR - WHITE
"Straight fire. Bought for our daughter, they are legendary. Def buying more..."
Michael K.Verified
Their customers service is absolutely amazing!!!!!
DUCK BOOT - CARAMEL
Purchased item
DUCK BOOT - CARAMEL
"My son put my pair of duck boots on and he instantly asked for a pair for C..."
Trintina J.Verified
The fit ainā€™t fitting!
DUCK BOOT - YELLOW
Purchased item
DUCK BOOT - YELLOW
"The shoes seem to run too small for my feet and make my toes and heel feel..."
Rifat Z.Verified
Incorrect size chart, not refundable, now I have shoes that donā€™t fit, that I canā€™t return
STOMPER - TRIPLE BLACK
Purchased item
STOMPER - TRIPLE BLACK
"Order 2 sizes bigger than what you need. I normally wear a 45, these say th..."
John C.Verified
No
Duck Lo - Tuxedo
Purchased item
Duck Lo - Tuxedo
"very comfortable"
Derrick T.Verified
Shopping is great. I purchased the brown pair and I love them. I get a lot of compliments with them.
DUCK BOOT - WHITE
Purchased item
DUCK BOOT - WHITE
"I like the boot however the top front lip hard plastic hurts my foot and le..."
Sam M.Verified
Size too big. Attempted to exchange but no response
DUCK BOOT - CARAMEL
Purchased item
DUCK BOOT - CARAMEL
"Size too big. Attempted to exchange for size smaller but no response"
Ronald E V.Verified
Very fast and professional i will definitely be buying more boots/shoes from the Factory Lab
Duck Lo - Tuxedo
Purchased item
Duck Lo - Tuxedo
"These are the most comfortable boot ever and I cant wait to get thr other c..."
Q D.Verified
Flawless
DUCK BOOT - CARAMEL
Purchased item
DUCK BOOT - CARAMEL
"Great processing, quick and easy shipping. Great product, looks better in p..."
Dale W.Verified
No complaints.
OB 1 LOW - BLACK GREY
Purchased item
OB 1 LOW - BLACK GREY
"It definitely has a nice look to it!"
Alexander B.Verified
Terrible customer service
DUCK BOOT - BLUE
Purchased item
DUCK BOOT - BLUE
"Not true to size, size chart didnā€™t work, terrible customer service"
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