The saleswoman was lovely. I bought the outfit in Bridgehampton. I wore it on the plane to Florida and went into the Mizner park store to see if I can exchange them for a smaller size. The saleswoman was lively as well but could not help me. Now u have a pair of pants that I will never wear again. I liked the jacket but only bought it because it matched. Extremely disappointed in the quality of pants and In the fact that the main office was unwilling to help. Not a good experience overall.