Corinne E.Verified
Extremely difficult and expensive to return. Will never shop here again.
Purchased item
Midnight Felt
"The red ribbon on the rim is frying where it..."
otrhats store reviewsSee product reviews
Joe L.Verified
Not happy
Purchased item
Luna Hat
"I wear 7/3-8...I ordered large...and it's to..."
Phillip P.Verified
Never would I have gotten such terrible hats
Purchased item
Ashen Elegance
"Disappointed in the feel and appearance. Neve..."
Raul C.Verified
Hat was severely damaged during delivery. Very disappointed
Purchased item
Sagebrush Shade
"Hat was severely damaged during transport. Ve..."
Wes B.Verified
No issues with this order. It was shipped promptly and arrived without issue. Solid shopping experience.
Purchased item
Starlight Explorer
"Love the hat. It does need to be "broken in"..."
Gil A.Verified
I would never order anything or recommend them to anyone. It’s a scam.
Purchased item
Muffin Man Pork Pie Straw Fedora
"It was nothing like in the picture. I would n..."
Michael R.Verified
Beautiful designs
Purchased item
Hematite Cross Bracelet
"The bracelet beads broke within the first 48..."
Ian I.Verified
Great selection and prices.
Purchased item
Wild Voyager
"Shipping wasn’t that bad considering the trip..."
Ted M.Verified
Super friendly customer service!
Purchased item
Autumn Halo
"Unfortunately, the hat was crushed in shippin..."
Steven S.Verified
Easy interface.
Purchased item
Open Road Vented Straw Cowboy Hat
"Greta hat and value."
John N.Verified
Awesome
Purchased item
Sagebrush Shade
"Will continue purchasing nice hats."
Thomas W.Verified
Overall a very good experience, great selection of hats, tracking information was a little vague, but the hat arrived in a timely fashion and was packaged well
Purchased item
Muffin Man Pork Pie Straw Fedora
"Been looking for a long time for a suitable P..."
Robert A.Verified
I received my order in a prompt timeframe with no delay or damage
Purchased item
Boater Straw Boater Hat
"The hat was a hit with my friends and family..."
Deccy A.Verified
It took 2 months for the delivery
Purchased item
Fedora Felt
"Parece hecho de papel , llegó desformado"
Steve A.Verified
my hat was damaged never got the one
Purchased item
Savanna Nomad
"my first hat was damaged i shipped back to yo..."
Daniel G.Verified
Easy peesy lemon squeezy
Purchased item
Worry-Free Purchase
"Beautiful hat and a real bargain!"
Sergio S.Verified
Took a bit of time but considering where it originated....
Purchased item
Muffin Man Pork Pie Straw Fedora
"Great hat"
Rollen R.Verified
Customer service i had a bad experience and didn't receive the item, no resolution just out of my money.
Purchased item
Sagebrush Shade
"Never received item , shipped to the wrong ad..."
Craig S.Verified
Hats were not packed well for shipping and was partially crushed upon arrival, kind of disappointing really, the hats were literally stuffed into a box that was too small.
Purchased item
Muffin Man Pork Pie Straw Fedora
"Hat was in bad shape when it arrived, brim an..."
Patrick O.Verified
The delivery was too long, the brim of the hat is wrinkled and will not shape as a Fedora should.
Purchased item
Worry-Free Purchase
"The delivery takes too long, the brim of the..."
Jeff B.Verified
LOW QUALITY CHINESE JUNK
Purchased item
Driftwood Nomad
"1st hat was delivered, crushed in the box. I..."
Baruch A. E.Verified
Nice 👍🏽 and quick
Purchased item
Custom Porkpie
"Great quality of work, love it"
Michael R.Verified
They didn't seem to care about the customer.
Purchased item
Raven’s Path
"The hat I received was damaged during the shi..."
Charles W.Verified
Great
Purchased item
Worry-Free Purchase
"The price was great. The hat is made of good..."
Mathis G H.Verified
Good
Purchased item
Tree of Life Vintage Leather Bracelet
"Good"
James C.Verified
Trash
Purchased item
Worry-Free Purchase
"Took forever to get here. Second one has been..."
James P.Verified
the hat was shipped in a crappy little box. The brim was bent and the size was too small
Purchased item
Hat Feathers
"the colors are nice but they are not very stu..."
Kenny R.Verified
Hat doesn't fit
Purchased item
Lose Leaves
"Bad experience. The hat is no way a large. I..."
J'c R.Verified
Easy to order and the shipping was quick
Purchased item
Maple Majesty
"Good price for the hats, to be worn at a cost..."
Leonard R.Verified
Na
Purchased item
Sunset Boulevard
"No feather as shown in pic"
Christopher Y.Verified
Super easy to shop and navigate.
Purchased item
Can be rolls up for packing-Wide Brimmed Straw Hat
"This is a very well made hat, but if you’re a..."
Steve H.Verified
WAITING FOR REPLACEMENT!
Purchased item
Skeleton
"THE SKELETON ARRIVED SMASHED, YOU PROMISED ME..."
Aaron B.Verified
Hat came severely damaged. I will never buy from you again.
Purchased item
Sunsets
"Horrible! The hat came damaged in the shippi..."
Michael D.Verified
Trash
Purchased item
Hazel
"You sent me a smashed hat. Straight garbage"
Charles L.Verified
Fine
Purchased item
Worry-Free Purchase
"Didn’t really fit as I thought. I ended up g..."
Josel H.Verified
Poor customer service
Purchased item
Luminous Shade
"The hat is poorly made and was not shaped rig..."
Mik L.Verified
Making the order was simple. I like the quality of the hats. Shipping took long, and hats were smashed
Purchased item
Worry-Free Purchase
"Took sometime to get the purchase but the hat..."
Al T.Verified
This was, without a doubt, the worst experience I’ve ever had with online shopping. I ordered two hats from otrhats, paying $35 each for expedited shipping. Shockingly, it took three weeks to receive the first hat and nearly six weeks for the second. When I requested a refund for the failed expedited shipping, I was refunded only $25—not even enough to cover the cost of one shipment, let alone two. The lack of accountability and disregard for their own commitments is astounding.
Purchased item
Starlight Explorer
"This was, without a doubt, the worst experien..."
Kathy M.Verified
Cheap quality, took too long for delivery, hate your hat.
Purchased item
Loom
"Terrible hat. I ordered a medium, it was WAY..."
Yves L.Verified
Same as my previous comment. I took too long to received the hat and the hat is crushed.
Purchased item
Worry-Free Purchase
"I ordered a hat and even though I received it..."
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