Masha D.Verified
Takes forever
Purchased item
Savannah Crown
"No good"
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Lerone C.Verified
Poor customer customer service. Part of order never arrived after 3 months. Do not order from this company!!!
Purchased item
Midnight Felt
"Part of order never arrived after 3 months. P..."
Lerone C.Verified
Shipping is terrible
Purchased item
Lasso Legend
"Shipping is terrible!! Still waiting on 3 mor..."
Gerardo G.Verified
Really bad company shipping taking more the 2 months and still not having my order yet sucks
Purchased item
Worry-Free Purchase
"Shipping took so long and haven’t got my othe..."
James D.Verified
Change your shipping. For a faster delivery.
Purchased item
Outback
"After I ordered it, it took too long in the m..."
Wylie L.Verified
No
Purchased item
Vesper
"Hats to small need next size up"
Gary F.Verified
Terrible! Cheap Chinese hats. Refund Policy is a scam. Promised a refund on an import fee charged by Spain and they never followed through. DO NOT BUY FROM THEM!
Purchased item
Worry-Free Purchase
"Though you have to search for it. The company..."
Eddie M.Verified
As mentioned, I never received the hat I purchased in August.
I made several attempts to contact them, but all the emails suddenly “couldn’t go through “.
It’s a shame because I was satisfied with the other hats I received from them.
No hat, no refund. I was hoping this place would be my “go to” shop. Too bad
Purchased item
StoneHollow
"Never received this after repeatedly attempti..."
Staci A.Verified
Scam Site!
Purchased item
Worry-Free Purchase
"I NEVER GOT MY DAYUM HAT!"
Paula Moses M.Verified
Nice
Purchased item
Worry-Free Purchase
"Nice"
Matthew F.Verified
Good customer service
Purchased item
Oatstone
"Excellent hat that looks better in person and..."
Lebaron G.Verified
Wrong size
No refund
Poor customer service
Orders come from China
Purchased item
Worry-Free Purchase
"Received the wrong size hat. Offered a refund..."
Derrick J.Verified
Poor customer service does not honor their return policy
Purchased item
Espresso Shade
"First hat I ever ordered from this company co..."
Patrick R.Verified
Received damaged hat. When I previously expressed my concern I was told how to fix the brim. Full price merchandise and I’m supposed to fix it. Poor customer service.
Purchased item
Coffee Bean Fedora
"It arrived damaged. I was informed how to fix..."
Jonathan R.Verified
Arrived looking like how it was pictured
Purchased item
Luminous Shade
"Nice hat, good fit"
Alfons V.Verified
It was ok. But they give the impression that the products are from Europe.
Purchased item
Worry-Free Purchase
"The journey was long before I received the ha..."
Derrick P.Verified
Very cool
Purchased item
Lose Leaves
"Good fit"
James T.Verified
Returning items is a bit of a hassle
Purchased item
Raven’s Path
"Hat arrived in box not big enough to keep hat..."
Miguel R.Verified
Love your products just the last order was disappointing
Purchased item
Vincent's Dream
"The rim of the hat was deformed."
Jennifer Fox F.Verified
Wish it wasn't coming from China. It take a while to receive
Purchased item
Sagebrush Shade
"Nice hat. Nothing spectacular,but it is a nic..."
Donald R.Verified
Long delivery time, but the hat is nice.
Purchased item
Savanna Nomad
"The hat is nice. It took about a month to be..."
Tarisa D.Verified
Very easy to get measurement and order online. Delivery was pretty quick as well.
Purchased item
Worry-Free Purchase
"My husband LOVES his hat!"
Michael L.Verified
Shipping takes a super long time.
Purchased item
Timeless Orbit
"Very nice hat, gets several good looking comm..."
Antonio M.Verified
N/A
Purchased item
Western Ballad
"None"
Taro 太.Verified
Shipping Perfect Nice & Smooth
Purchased item
Savanna Nomad
"NICE HAT Thanks"
Malcolm J.Verified
I really can’t wear either one because of the aweful smell 👃🏾
Purchased item
Custom Porkpie
"Both hats were the same and both smelled like..."
James B.Verified
👍🏾
Purchased item
Sable Frontier
"👍🏾"
James T.Verified
On time
Purchased item
Hat Feathers
"Love them"
Laurence L.Verified
Hat was way to small. Not even close to fitting. Very disappointed with this one the most.
Purchased item
Turquoise Cross Necklace
"Item is just okay. Not as vibrant colorism a..."
Finis S.Verified
Just took to long to receive it.
Purchased item
Spectrum
"Have not styled it yet."
Marcus P.Verified
The hats were nice but the it took over a month for orders to be delivered.
Purchased item
Ocean
"It took a month before I received the order b..."
William H.Verified
Great
Purchased item
Skull Turquoise Wood Bead Coconut Bracelet
"Great"
Rickey W.Verified
Not
Purchased item
Ocean's Embrace
"It’s the wrong size"
Jasen G.Verified
Delivery time was about 5weeks.
Purchased item
Worry-Free Purchase
"Delivery took forever but overall it went ok...."
Randy R.Verified
Took a long time , half the order was not sent . Only remedy came when I asked
Purchased item
Cinnamon Slice
"A bit stiff and under sized"
Roland W.Verified
The hat brim material is too soft; it needs to be firmer and thicker, not pliable. In English, this translates to: "The brim material of the hat is unfortunately too soft. The material should be firmer/thicker, not bendable.
Purchased item
Deep Ocean
"The hat brim material is too soft; it needs t..."
Paul C C.Verified
Hat sizes are not correct n you have to go through tons of loops to return it. It comes from China and they make you pay for their mistake. They literally tell you to give it to someone else as a solution for return.
Purchased item
Wild Voyager
"Hat sizes are not correct n you have to go th..."
Jorge S.Verified
I love the hats. They are of good quality and good fit. I purchased three in one order. However, the shipping was extremely slow and
deliveries came in one at a time over the course of 2 months. The first hat came in a reasonable amount of time, but they're remaining two trickled in slowly which was extremely frustrating. They were responsive on emails when I complained and eventually did follow through with the order.
If you are time sensitive, I do not recommend.
But the hats are very good
Purchased item
Majestic Fedora
"I love the hats. They are of good quality and..."
Marica P.Verified
Terrible
Purchased item
The Fiery
"This hat once again did not fit the box, it w..."
Carrie L.Verified
I just find the hat uncomfortable and unflattering
Purchased item
Endless Trail
"I am disappointed with that hat, I find the h..."
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