The process and the information was great, I first heard about this on the Dr. Hyman show. The shipping was pretty fast, it took me a minute to figure out the containers lol just a note to anybody that you just have to remember to be careful because these are literally little squares of dye. If you touch them, your fingers will be blue, I took 1/4 of one and my mouth was blue for over a day so now I swallow them. I think the overall experience with the company has been great.