Lin L.Verified
The staff is very polite.
Purchased item
GAMEON | THE ARCADE SHOOTER KIT
"The service is great and the product is none damaged. Very good !"
UNDONE store reviewsSee product reviews
Harold N.Verified
good service
Purchased item
hololive GAMEON | LIMITED BOXSET
"its cool"
Wong K.Verified
Wait to long
Purchased item
Aquadeep Signal White Automatic
"The belt too hard and too short"
Ka Ho H.Verified
Good
Purchased item
hololive GAMEON | LIMITED BOXSET
"Good"
林 羽.Verified
?
Purchased item
hololive GAMEON | LIMITED BOXSET
"No"
Zachary G.Verified
Major delays with delivery and product
Purchased item
Urban 34 Killy Beige For Her
"High quality craftsmanship and product"
Mlađan M.Verified
There was a bit of delay but all the rest is first class
Purchased item
Aquadeep Signal Black Automatic
"Very good"
Gene M.Verified
UNDONE is very responsive and provides updates on your package! Will order again
Purchased item
hololive GAMEON | LIMITED BOXSET
"Loved the whole set! It was worth the wait <3"
Misi M.Verified
I had to write around 20 emails just to get the wrongly charged shipping fee refunded. The product I received is defective; I’ve already written 3–5 emails about it and never received any response. Since the product was not shipped together with the watch as I explicitly requested, FedEx charged me additional fees as well. I would strongly discourage everyone from buying anything from this company. Incompetent, terrible customer service — if I could, I would give −5 stars.
Purchased item
Leather Black
"I had to write around 20 emails just to get the wrongly charged shipping fe..."
Montao L.Verified
Nice watch with great service!
Purchased item
Basecamp Cali Bronze Automatic
"Nice watch with great service!"
Giovanni S.Verified
Servizio corretto e presente.
Purchased item
Terra Daybreak Suede Automatic
"L’Undone Terra Daybreak Automatic è un orologio curioso: ben fatto, leggero..."
German G.Verified
good
Purchased item
Hello Kitty 50th Party Party
"great"
Tiraput S.Verified
.
Purchased item
hololive GAMEON | LIMITED BOXSET
"Good watch."
Tommaso A.Verified
Easy to do. No crazy hurdles and all was clear. No misrepresentation of what you were selling. I respect that.
Purchased item
Aqua Carbon Maggy Watch Cloth
"Well done gentlemen."
Juan Luis S.Verified
Fast delivery!
Purchased item
Terra Daybreak Suede Automatic
"A little small but beautiful piece. I love it."
Luqmaan L.Verified
Would buy more watches 100%
Purchased item
UNDONE x Atlassian Williams Racing - Carbono Watch
"Probably the best watch in my collection. I receive a lot of compliments fo..."
Humberto V.Verified
.
Purchased item
Vintage Killy
"She love it !!"
Gavin M.Verified
Quite a wait, but worth it in the end.
Purchased item
UNDONE x Atlassian Williams Racing - FW47 Watch
"Worth the wait. Very nice, and comfortable on the wrist too. Keeping great..."
David C.Verified
Easy making finding and selecting the watch.
Purchased item
UNDONE x Atlassian Williams Racing - FW47 Watch
"Can be hard to read. The hour hand is short and can disappear behind the m..."
Karyl David K.Verified
Solid communication and exceptionally quick delivery for a custom watch.
Purchased item
Vintage Killy
"To be short and straight, this is literally my favorite watch purchase. I k..."
Richard M.Verified
Fast shipping and amazing items
Purchased item
UNDONE x hololive SUPER EXPO 2025 - GAMEON Passport Holder
"Now I can show of my kami oshi any time I travel the world. Always moomin."
Elena P.Verified
the ordering process was easy
Purchased item
UNDONE x Atlassian Williams Racing - FW47 Watch
"from ordering to the delivery, it was absolutely flawless. will recommend i..."
Pedro G.Verified
well done
Purchased item
hololive GAMEON | LIMITED BOXSET
"the watches are worth every penny"
Elvis H.Verified
My second Undone watch. This delivery was slower than I expected but the watch came and all good.
Purchased item
UNDONE x Atlassian Williams Racing - FW47 Watch
"Cool looking watch, nice movement and colour scheme is great."
Ryan M.Verified
Overall good experience
Purchased item
Free hololive SUPER EXPO 2025 Watch Cloth
"Got the product and so far seems to be in good condition"
David B.Verified
Had a Customs issue and undone resolved it on my behalf
Purchased item
UNDONE x hololive SUPER EXPO 2025 - GAMEON Passport Holder
"Smooth experience with a wonderful product"
Daniel B.Verified
Yea
Purchased item
hololive GAMEON | LIMITED BOXSET
"It’s beautiful"
Ali A.Verified
Very easy
Purchased item
UNDONE x Atlassian Williams Racing - FW47 Watch
"It’s amazing
I like it"
Eyðbjørn Bergur J.Verified
Quick, concise and to the point.
Could do with more shipping options but i understand the limitations as of this moment that the new tariffs are to blame
Purchased item
hololive SUPER EXPO 2025 Playing Card Set
"Lovely illustrations, strong and durable cards too <3"
Justin K.Verified
Plain and simple!
Purchased item
Free hololive SUPER EXPO 2025 Watch Cloth
"Pristine condition on arrival. Easy to utilise!"
Jarrett J.Verified
Very easy shopping experience.
Purchased item
UNDONE x Atlassian Williams Racing - Carbono Watch
"Love the look and feel of the watch. Cool customization options for the cas..."
Miranda T.Verified
Delayed shipping
Purchased item
hololive SUPER EXPO 2025 Playing Card Set
"Detailed oriented packaging didn’t disappoint"
Samuel C.Verified
The pre-order experience felt like it could have been better. I'd heard no estimate of when the product would be shipped until it was on its way several months after I ordered
Purchased item
hololive SUPER EXPO 2025 Playing Card Set
"Product is fantastic and well-designed. The pre-order experience was not ve..."
Henrik H.Verified
Really like the service and the reminder when the shipping goes wrong. Got a ton of help from the Undone team.
Purchased item
hololive SUPER EXPO 2025 Playing Card Set
"Lovely card. Really like that I can see all the talents form hololive with..."
Eduardo R.Verified
Everything was easy to do and love the collaborations they have going on
Purchased item
GAMEON | THE ARCADE SHOOTER
"Everything was neatly packaged"
Jeremiah M.Verified
N/A
Purchased item
hololive GAMEON | LIMITED BOXSET
"N/A"
Yi-cheng W.Verified
: )
Purchased item
hololive GAMEON | LIMITED BOXSET
": )"
Christopher F.Verified
Easy shopping experience.
Purchased item
Aqua Carbon Maggy Watch Cloth
"Great watch. I just wish the strap was longer. It barely fits."
Dylan S.Verified
Easy, decently affordable, reliable/safe packaging and shipping
Purchased item
hololive GAMEON | LIMITED BOXSET
"Good and safe packaging. Sleek design and options for “screen” display. All..."
Mauro L.Verified
Excelente
Purchased item
UNDONE x Atlassian Williams Racing - Carbono Watch
"Todo excelente y en tiempo"
UNDONE store reviewsVisit store