Gene D.Verified
All good, other than the time it took to receive the watch; otherwise, it would have been 5-star.
Purchased item
Urban Automatic Sandstorm
"Great-looking watch that feels very comfortable on the wrist with the funct..."
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Sean M.Verified
great service
Purchased item
PARTY2GETHER | Elizabeth Rose Bloodflame
"product is great!"
Ovidio P.Verified
Bought direct in your site, no problems at all!!!!
Purchased item
Urban 34 Killy Orange Sterling For Her
"It is the perfect watch, affordable , but feels very well built, customized..."
Jermaine R.Verified
Nice watch options
Purchased item
Vintage Killy
"Took about a month for the watch to be delivered. Well worth the wait howev..."
Jamaine L.Verified
The customer service provided was exemplary, and the delivery adhered precisely to the estimated schedule.
Purchased item
Vintage Salmon
"I am highly satisfied with this timepiece. It offers a comfortable fit, mai..."
Mohammed A.Verified
Easy
Purchased item
Vintage Killy
"Great product"
Khalid A.Verified
Fine but there was no tracking option for the watch and the price did not include all the taxes
Purchased item
Basecamp Cali Ume
"To be honest, I think that the watch is overpriced.
The idea itself is gre..."
Max R.Verified
too much time for delivery time
Purchased item
Urban Automatic Sandstorm
"Long time for delivery time."
Dion R.Verified
Smooth delivery
Purchased item
Urban Automatic Sandstorm
"This is a tastefully crafted watch and looks way nicer beyond the price poi..."
A.Verified
Fast and no extra Taxes in Germany
Purchased item
The Undone Slim Silver - 4.9mm
"Absolut Perfect size. Every Watch Company should concentate on smaller and..."
Simon B.Verified
SIMPLE PROCESS FOR THE RESULTS
Purchased item
Basecamp Classic Blackout Automatic
"LOVE THE PROCESS AND THE RESULT, COULD DO WITH MORE OF A RATCHET IN THE BEZ..."
Vincent L.Verified
The product price should be lowered, and the shipping time should be shortened.
Purchased item
22mm Rubber Black
"That’s good design and convenient for changing other watch straps."
Liu T.Verified
Smooth transition
Purchased item
The Undone Slim Silver - 4.9mm
"Great Watch in slim profile"
Bernard L.Verified
Great watches but poor customer/after sales service.
Purchased item
Vintage Killy
"I love it and it’s my third of the same. I’m actually posting a photo of my..."
Phillip T.Verified
Customer service was worse I’ve ever had with a retail purchase of this kind.
Purchased item
Vintage Mystique Eclipse
"Customer service while order was pending was HORRIBLE. Never again. And a s..."
Marc F.Verified
Although the watch is aesthetically pleasing, the glass is far too fragile. It broke the very first time I wore it, and it appears the glass already had an internal defect, as there is no visible impact mark. I am extremely dissatisfied with the quality of this watch and request an appropriate solution.
Purchased item
Vintage Killy
"Although the watch is aesthetically pleasing, the glass is far too fragile...."
Rommel V.Verified
Very poor customer service!!!
Purchased item
Aquadeep Submerge Carbon - Black Edition
"My watch arrived with the inner bezel misaligned at the 12 o clock mark as..."
Guido S.Verified
No Problems! Fast Delivery.
Purchased item
The Undone Slim Silver - 4.9mm
"Great Watch for the price!"
Claude A.Verified
Very fast delivery
Purchased item
Vintage Killy
"Seems very good quality. I find the dial a bit too « yellow » but overall,..."
Dean S.Verified
Delivery was on time and notified on my delivery.
Purchased item
Aquadeep Submerge Carbon
"Nice design and weighted feel on my wrist"
Lincoln N.Verified
Shipping was reasonable time
Purchased item
Aquadeep Submerge Carbon - Black Edition
"Overall, it was good except the condura strap had excess glue on it."
Carmine C.Verified
Great service.
Purchased item
Enamel Azura Automatic
"Great watch. Ordered the new crystal diver."
Chris H.Verified
You guys rock!
Purchased item
The Undone Slim Silver - 4.9mm
"Slim and awesome"
Stephen L.Verified
Quick and easy. Short wait time.
Purchased item
Aquadeep Submerge Carbon
"So far so good. Cool looking watch. Looking to try it with different straps..."
Frederik D.Verified
Good Service, fast delivery!
Purchased item
Slim Watch Silver
"Great watch, well built and really slim! very unique yet simple!"
Ricky C.Verified
Smooth & delivery is fast.
Purchased item
Aquadeep Submerge Carbon - Black Edition
"It's cool ! The "click" sound when turning the bezel is really good and rot..."
David C.Verified
lack of response to my emails confirming watch broken on arrival
Purchased item
Vintage Killy Classic Alligator
"I have been asking for action on replacing or fixing the watch for some wee..."
Asim U.Verified
It is simple and easy. In some models it is so nice to be able to make choices and do your own design.
Purchased item
Enamel Verde Automatic
"I love the look and the color. Very happy!"
Christopher W.Verified
Undone makes buying excellent watches easy. The website is well organized and has excellent photographs.
Purchased item
Aquadeep Signal Black Automatic
"I LOVE this watch! It's my second Undone and the Aquadeep is just beautiful..."
V. S.Verified
Just great and nothing else
Purchased item
Vintage Pistachio Crisp
"One of the greatest weekend watches I have after the customization. Love i..."
Vince J.Verified
Customer service was patience and helpful
Purchased item
Aquadeep Submerge Carbon - Black Edition
"Great watch and even greater customer service!"
Khaled A.Verified
Thank you
Purchased item
22mm Rubber Green
"Cool"
Jacquie C.Verified
A++++
Purchased item
Urban 34 Killy Grey Sterling For Her
"Love it! Thought it was great you could slightly customize your watch. The..."
Henry M.Verified
Worth the wait for a custom timepiece!!!
Purchased item
Basecamp Cali Ume
"Beautiful, high quality, watch for the money! Rich colors of the Rose case..."
James F.Verified
I am disappointed. I own two other Undone watches with which I am very happy.
Purchased item
Basecamp Classic Blue Automatic Date
"I reached out when I could not change the time or date. The reply from Undo..."
David M.Verified
Easy and fast
Purchased item
Aquadeep Submerge Carbon - Black Edition
"This is the second Undone watch I have and love it. Fit is great and the lo..."
Peter C.Verified
Custom support concerns.
Purchased item
Aquadeep - Signal Orange Automatic
"The timepiece is lovely. Custom support has been a let down."
Ed R.Verified
Feels like I'm getting the run around.
Purchased item
Tachikoma Blue
"About a month ago my watch came to me not working right. Been in contact wi..."
Alfredo Z.Verified
although it took more time than expected, everything went smoothly.
Purchased item
Aquadeep Submerge Carbon
"love this timepiece! looks great, feels great and I love that it is a speci..."
Omid R.Verified
.
Purchased item
Aquadeep Submerge Carbon
"Great looking watch"
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