Customer, terrible customer service they will not get back to me and my product has not arrived
Purchased item
Healthy Hair Vitamins - 4 Month Supply
"They have I have not received my product and..."
Sharon D.Verified
I. Been taking the vitamin for a long time and it was working well especially on my nails however, it no longer works for my hair. Please cancel my subscription. Thanks
Purchased item
Healthy Hair Vitamins
"My hair is thinning on the top. I’ve been pre..."
Tiffany S.Verified
Ridiculous. It took forever to receive.
Purchased item
Healthy Hair Vitamins
"Took forever to receive!"
Sharita R.Verified
The best
Purchased item
Healthy Hair Vitamins - 3 Month Supply
"This isn’t my first time with you guys. I lef..."
Robert P.Verified
already did
Purchased item
Healthy Hair Vitamins - 6 Month Supply
"My wife uses this product, I placed an order,..."
Terry D.Verified
It took a month to get our order!
Purchased item
Healthy Hair Vitamins - 6 Month Supply
"It took a month to get our order!"
Jacqulyn L.Verified
Great experience
Purchased item
Beneath the Weave Moisture Restoring Conditioner
"Just starting my journey, but I have a histor..."
Rachelle T.Verified
This has not been an easy process, there was no communication that the order would not be shipped for weeks and I have also paid for an item that I have not received.
Purchased item
Scalp Stimulating Elixir
"I never received the item though it was shipp..."
Jonette B.Verified
My order was on backorder due to being out of stock, but they communicated with me well and kept me updated.
Not able to contact anyone regarding my missing vitamins
Purchased item
Revitalizing Leave-In Conditioner
"Too soon to say
Just use it twice
I’ve order..."
Clara J.Verified
So far it's to early to know, but I love how the product make my scalp feel so cool
Purchased item
Scalp Stimulating Elixir
"I love this product"
Belva S.Verified
No happy with the product.
Purchased item
Scalp Stimulating Elixir
"I have NOT seen any changes in my hair growth..."
Nathalie S.Verified
Took very long due to restocking but once items arrived all was well ! But will say went without vitamins for over a month and a half and saw a huge difference in my hair :( not in a good way ! Have to be consistent !
"I requested a refund 3 x and have not heard a..."
Sarah W.Verified
Very easy to use, it has a foaming effect which helps the product distributed well throughout the hair. I saw results in minutes. My hair was shedding and breaking badly and it helps reduces that in just only one use, no hype but truth. The breakage and shedding was really bad. This also gives softness and shine. My hair looks very hydrated. Highly recommend.
Purchased item
Rice Water Hair Mist
"My hair is shedding and breaking in a very ba..."
Chandal P.Verified
I placed an order for Vitaminsand paid for expedited 2 day shipping. After receiving no shipping update for three weeks , I finally received correspondence that the merchandise was on back order.I had to wait nearly two months for the product to be shipped. Unfortunately for me I will never receive my product because I moved from the original address and Hairfinity/ Brock Beaity Support doesn’t allow customers to speak to a representative or give a disclaimer when out of stock
Purchased item
Healthy Hair Vitamins
"I placed an order for Vitaminsand paid for ex..."
Nicole R.Verified
It took a very long time to receive product i guess due to high demand but I did receive
I gave it a 3 because normally you are on it for delivering. However, I received part of my order as promised, but the hair vitamins didn't come until a couple of weeks later. That would have been fine, but there was no communication from you. So, I wrote because the computer wouldn't allow me to submit for whatever reason.
Purchased item
Beautonic™
"My hair seem to have strengthened and startin..."
I have not received my hair vitamins yet and it’s been more than 3 weeks!
Purchased item
Revitalizing Leave-In Conditioner
"Love the leave in conditioner keeps my hair s..."
Chidera U.Verified
You haven't delivered my order since 21st March, no response to my refund request and haven't gotten the product too. Can I at least have my money back if you don’t want to deliver the item.
"It has only been a couple of weeks. I definit..."
Jessica M.Verified
I am so angry & I have never been aggressive with a company before. But when I try to communicate your only method of email & receive no reply, that’s bad business practice.