Betty Craig C.Verified
Great
Purchased item
Beminda Precision Lid Massage Wand
"I don’t use eye drops anymore and there are n..."
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JohnVerified
I had an issue with my first steam mask, and they quickly addressed it replacing it with a new one at no cost
Purchased item
Beminda Steam Therapy Pro
"Works well and I really like the new model."
Heather E.Verified
It was ok
Purchased item
Beminda Steam Therapy Wand
"I found the liquid trickling down my face oth..."
Mar L.Verified
I love the product! My eyes appear to be relaxing and getting clearer vision directly following a treatment. I do have severe floaters and nothing has changed with that and was not expected to. My eyes are no longer beet red at night or so dry they stick together in the morning. I prefer the treatment first thing in the morning as it gives me that nice clear comfortable feeling for the day. May start doing it twice a day. The nose piece is a bit hard on my nose bone. A higher bridge perhaps?
Purchased item
Beminda Precision Lid Massage Wand
"Still getting used to rolling it against my l..."
Jean W.Verified
Thank you for your emails and follow through.
Purchased item
Beminda Steam Therapy Pro
"Been using it faithfully and feeling better b..."
Wendy M.Verified
Very responsible
Purchased item
Beminda Steam Therapy Pro
"It seems to be the only thing that is helping..."
Steve F.Verified
Great customer service
Purchased item
Beminda Steam Therapy Pro
"Loved the updated look at the steam and heat..."
Kenneth W.Verified
Costi at Customer Success is awesome!
Purchased item
Beminda Steam Therapy Pro (Copy)
"I've already been in touch with Costi at Beli..."
Lisa M.Verified
Easy
Purchased item
Beminda Steam Therapy Pro
"It is too hard and uncomfortable."
Raenetta W.Verified
I like it.
Purchased item
Beminda Steam Therapy Pro
"It leaks. I hav to wear a towel around my nec..."
RobertVerified
Overall other than shipping takes a long time they eventually get it delivered.
Purchased item
Beminda Steam Therapy Pro
"My unit has an issue of the right side doesn'..."
Bonny M.Verified
As per the reviews I did for Trust Pilot. I haven’t noticed any improvement but my optometrist has. She said the MGD signs she observed as part of the examination have greatly improved. I am also using Restasis now which may be contributing positively too. I will stay with the two times a day, every day routine.
Purchased item
Beminda Eye Hydration Complex
"I’ve only just started using tap water as I’v..."
Deborah W.Verified
Helpful customer service
Purchased item
Beminda Steam Therapy Pro
"Its no better than the original. Liquid leaks..."
Carla R.Verified
Arrived as promised
Purchased item
Beminda Steam Therapy Pro
"Although not very comfortable to wear I am de..."
Cynthia S.Verified
Love it
Purchased item
Beminda Steam Therapy Pro
"I love how good it makes my eyes feel."
Terry H.Verified
I was disappointed in the length of time it took to receive the mask. After using it, it has helped quite a bit.
Purchased item
Beminda Steam Therapy Pro
"Don’t expect to get better overnight. It take..."
Ruth S.Verified
Costi has been great with customer service for me!!
Purchased item
Beminda Steam Therapy Pro
"I really love the mask and it is so relaxing..."
Brenda C.Verified
Order arrived in a timely manner. Customer service was great. And I love how Beminda keeps in touch with me checking in on my progress.
Purchased item
Beminda Steam Therapy Pro
"It feels wonderful when I use it and I use..."
Karyn M.Verified
The team was amazing! They provided shipping and tracking dates, and they were very courteous and professional!
Purchased item
Beminda Steam Therapy Pro
"Love the steam mask! It has provided such rel..."
SusanVerified
It’s more the customer sefice that I’m so impressed by. A++
Purchased item
Beminda Steam Therapy Pro
"The eye piece is uncomfortable and the rubber..."
Pat R.Verified
it was easy to order. but the directions were not sent with my order. but were emailed to me. any questions I had were answered quickly and very helpful.
Purchased item
Beminda Steam Therapy Pro
"I have had dry eyes for years. even had plugs..."
KatherineVerified
Very good at responding to questions and addressing concerns and refunds. Very professional.
Purchased item
Beminda Precision Lid Massage Wand
"The magnet is too strong and doesnt roll so i..."
Valerie T.Verified
It came quickly.
Purchased item
Beminda Steam Therapy Pro
"I use to use a dry compress that heated in th..."
PatriciaVerified
I appreciate the responsiveness of the support team.
Purchased item
Beminda Steam Therapy Pro
"The mask is uncomfortable. For my face, the..."
Kevin D.Verified
Generally positive. Could have provided a better forecast for when it would be delivered. It had been at least a couple weeks after I ordered it, still not delivered, and when I was away for a long weekend, I received notice that it was to be delivered. I was able to provide direction to put the package between the storm and front doors, which was followed, but was not there to receive the package until days later.
Purchased item
Beminda Steam Therapy Pro
"Not decided yet on whether or not it's been e..."
Karen K.Verified
Highly recommend
Purchased item
Beminda Steam Therapy Wand
"Your mask is amazing - I followed your plan c..."
JulieVerified
Great customer service! Highly recommend
Purchased item
Beminda Steam Therapy Pro
"What great customer service!!"
CherylVerified
It feels good, but I can't tell if it's really working to clear up dry eye yet.
Purchased item
Beminda Eye Hydration Complex
"It basically works as expected I guess, but I..."
Robert And Jan B.Verified
The communication was great.
Purchased item
Beminda Steam Therapy Pro
"The mask does not fit, not enough steam, shou..."
Sean B.Verified
Very relaxing and stop my eyes from itching
Purchased item
Beminda Eye Hydration Complex
"I love the device. I just need to purchase a..."
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