Capri Studios Store review | Loox

Capri Studios store reviewsSee product reviews

Wende R.Verified
Easy and fast!
Family Garden
Purchased item
Family Garden
"I bought a print for my daughter for her birt..."
Stephen J.Verified
Great
Family Garden
Purchased item
Family Garden
"Beautiful !"
Mary P.Verified
They were excellent.
Family Garden
Purchased item
Family Garden
"It was a great experience- very easy to work..."
Kyle C.Verified
No problem
Family Garden
Purchased item
Family Garden
"Really cool."
Sydney R.Verified
very straight forward
Family Garden
Purchased item
Family Garden
"adorable! great gift for mother’s day"
Amy B.Verified
Zero complaints from start to finish!
Family Garden
Purchased item
Family Garden
"Great experience! Easy ordering, and super qu..."
Jeanne C.Verified
Everything was perfect and delivery was quick
Family Garden
Purchased item
Family Garden
"I love it!! Can’t wait to hang it"
Linda A.Verified
The preview was exactly how I expected it to be. Beautiful and thoughtful.
Family Garden
Purchased item
Family Garden
"The art work is beautiful. I can't wait to s..."
Shannon S.Verified
The service was abominable.
Family Garden
Purchased item
Family Garden
"Despite paying expedited shipping it arrived..."
Jazzy V.Verified
Great gift idea!
Family Garden
Purchased item
Family Garden
"Such an easy and quick process. The end resul..."
Heather H.Verified
1st proof didn’t work for a personal reason and second one was completed Betty quickly.
Family Garden
Purchased item
Family Garden
"Purchased as a birthday gift for Nana. She ab..."
Katherine M.Verified
Easy to work with
Family Garden
Purchased item
Family Garden
"Beautiful! It was a gift for my sister and sh..."
Rita D.Verified
Great from start to finish
Family Garden
Purchased item
Family Garden
"I gave two of these to different friends as a..."
Gayle G.Verified
Appreciate the multiple reviews. There was lots of communication until the design was finalized. Then nothing.
Family Garden
Purchased item
Family Garden
"The concept is great. Unfortunately, the back..."
Kelly F.Verified
My only less than stellar observation is that it’s pretty difficult to communicate back and forth. Several of the emails I received giving an instruction or update didn’t accept return emails with questions. That could be better.
Family Garden
Purchased item
Family Garden
"Oh my goodness, I got this as a Christmas gif..."
Theresa P.Verified
Good experience overall:
Family Bouquet
Purchased item
Family Bouquet
"The design process was easy and user friendly..."
Jackie Z.Verified
No problems at all. Everything went smoothly.
Family Garden
Purchased item
Family Garden
"Beautiful! We are so happy with this purchase..."
Jessica J.Verified
Patient with me while I tried to figure out what I actually wanted.
Family Garden
Purchased item
Family Garden
"It was a gift for my parents’ 50th anniversar..."
Kelsey S.Verified
Loved the quick delivery and product
Family Garden
Purchased item
Family Garden
"A quick delivery and a lovely photo! Would re..."
Sarah E.Verified
Not a fan or the lack of contact information when there is an issues after shipping. My frame is not as in the photos, but there is not customer service contact.
Family Garden
Purchased item
Family Garden
"Love the artwork, but disappointed in the fra..."
Lisa B.Verified
Quality of product is terrible. You asked for my approval before sending it. Even though I DID NOT approve it, you still sent it. Terrible business practices. When I asked for a refund you denied it. My satisfaction is not your concern.
Family Garden
Purchased item
Family Garden
"Looks cheap and it wasn’t cheap. You sent it..."
Shelley L.Verified
I got someone else’s family
Family Garden
Purchased item
Family Garden
"It’s not my family at all"
Leanna D.Verified
Just as expected
Family Garden
Purchased item
Family Garden
"It turned out exactly like I was hoping! Perf..."
Landry M.Verified
I really wanted to love this company because the product itself is beautiful and arrived in good condition. However, my experience with customer service has been very disappointing. My order was guaranteed to arrive by Christmas, which was an important factor in my purchase, but it didn’t. I reached out several times and initially received polite replies — but after weeks of back-and-forth, the communication stopped entirely, and I never received a final resolution. I
Family Garden
Purchased item
Family Garden
"I really wanted to love this company because..."
Haley B.Verified
So accommodating!
Family Garden
Purchased item
Family Garden
"Perfect!"
Lauren I.Verified
No
Family Garden
Purchased item
Family Garden
"My mother m loved her “family garden” and it..."
Samantha A.Verified
Useless customer service. Doesn’t take any responsibility and blames everyone else. Will never order from this company again
Family Garden
Purchased item
Family Garden
"The photo looks great. It was the customer s..."
Alison M.Verified
Super easy to order.
Family Garden
Purchased item
Family Garden
"This was a great Christmas present for my MIL..."
Heather F.Verified
See prior comment.
Family Garden
Purchased item
Family Garden
"Ordered under a Christmas guarantee, but did..."
Susan T.Verified
As I said; they never responded to my Muliple emails.
Family Garden
Purchased item
Family Garden
"I purchased one during the buy one get one fr..."
Matthew A.Verified
Loved the process and results!
Family Garden
Purchased item
Family Garden
"Turned out great! The process to edit and pro..."
Angela P.Verified
:)
Family Garden
Purchased item
Family Garden
"Beautiful artwork and easy to edit!"
Cortney S.Verified
The art itself is great. However shipping was a nightmare and we didn’t get in time for Christmas. Shipment was lost and had to be reordered and after over a month finally received. Customer service was helpful but we were told to be patient for quite a while.
Family Garden
Purchased item
Family Garden
"The art itself is great. However shipping was..."
Molly J.Verified
The customer service basically ignored everything I said.
Family Garden
Purchased item
Family Garden
"I do understand that Christmas is the busy se..."
Kristine B.Verified
This was a super easy process, and seamless.
Family Garden
Purchased item
Family Garden
"I purchased this for my parents this year for..."
Nicole H.Verified
The company was difficult to work with and didn’t honor their guaranteed ship dates. Communication was poor and they refused to cancel my order even before printing it.
Family Garden
Purchased item
Family Garden
"Absolutely terribly customer service. They di..."
Rachel V.Verified
I let you know of the issue before it shipped and you said sorry but can’t help
Family Garden
Purchased item
Family Garden
"You did the incorrect flowers for their month..."
Christina B.Verified
No.
Family Garden
Purchased item
Family Garden
"I was advised per the website and then confir..."
Elizabeth O.Verified
The customer service is not very efficient. No phone number to reach and trying to locate a help email was difficult
Family Garden
Purchased item
Family Garden
"Ordered 2 prints for bogo 50 off. Received or..."
Erin O.Verified
Timely shipping and arrived in time for Christmas
Family Garden
Purchased item
Family Garden
"Requested changes were made quickly and the i..."
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