Nallely N.Verified
The artist was great. It’s the policy and terrible customer service that turned me away.
Purchased item
Family Garden
"Terrible customer service."
Capri Studios store reviewsSee product reviews
Stacie J.Verified
No
Purchased item
Family Garden
"My flowers look great! Customer service is ea..."
Tara F.Verified
I never received my order and now am being asked to provide a review.
Purchased item
Family Garden
"I never received them. I have contacted your..."
Katrina W.Verified
Awful customer service and making things right
Purchased item
Family Garden
"Order was incorrect and nothing will be done..."
Melissa C.Verified
Very responsive with communications
Purchased item
Family Garden
"Love it! Once I received the proof, I especi..."
Shannon K.Verified
Did not deliver
Purchased item
Family Garden
"Was not delivered when it said. I got this a..."
Shelby O.Verified
N/A
Purchased item
Family Garden
"Turned out perfect!
I ordered the PRF print..."
Amy T.Verified
Never received print. Customer service not helpful.
Purchased item
Family Garden
"A month and a half later and I still have not..."
Michelle B.Verified
See previous comments
Purchased item
Family Garden
"Did not receive for Christmas as promised. Tr..."
Allison B.Verified
Don’t sell digital files unless you have a process for downloading a printable copy.
Purchased item
Family Garden
"I reached out multiple times to figure out ho..."
Jennifer R.Verified
Was a little worried about making a change to the design, but it was super easy and the new draft was offered quickly
Purchased item
Family Garden
"Bought as a Christmas gift for my Mother-in-L..."
Lori D.Verified
I wish something could have been done since the mistake wasn’t mine.
Purchased item
Family Garden
"I approved my picture based on appearance. I..."
Jillian M.Verified
Customer service was pretty whack.
Purchased item
Family Garden
"The end product was exactly as promised in th..."
Jessica W.Verified
You can not speak to someone about your order. Scripted emails do not resolve issues.
Purchased item
Family Garden
"I placed the my order on 11/20/25. I reached..."
Hannah A.Verified
hard to find any contact information on the website
Purchased item
Family Garden
"The design process went well and the changes..."
Taylor J.Verified
Very easy to work with
Purchased item
Family Garden
"I love the turn out! We lost our dad a year a..."
Gilda J.Verified
I love it!
Purchased item
Family Garden
"I love my picture! It better than I could of..."
Katharine S.Verified
Lovely friendly quick response to all requests
Purchased item
Family Garden
"Beautiful digital image created."
Elizabeth H.Verified
It is lovely and fun. Absolutely making sure everyone in our family has one.
Purchased item
Family Garden
"I gave it to my son’s family and they love it..."
Megan H.Verified
Na
Purchased item
Family Garden
"Great product"
Karen B.Verified
you should have a phone number where someone can call and actually speak to a human person.
Purchased item
Family Garden
"I NEVER approved the art work I actually canc..."
Kelly W.Verified
I was looking for help in finding my prints that had supposedly been shipped and they were not helpful at all.
Purchased item
Family Garden
"Print was great! Colors are vibrant and imag..."
Helen D.Verified
Would buy again from this company.
Purchased item
Family Bouquet
"Very happy with item."
April A.Verified
Super helpful and patient on helping me get the flower just right.
Purchased item
Family Garden
"Love it, turned out so good and looks great o..."
Lisa B.Verified
Horrible customer service
Purchased item
Family Garden
"This was the worst company to work with. My 2..."
Amy D.Verified
Awesome!
Purchased item
Family Garden
"Incredible customer service when it took a bi..."
Kathryn E.Verified
Other picture had the wrong names on it, so useless to me. Tried to contact the seller, without success
Purchased item
Family Garden
"Lovely"
Jenny H.Verified
Conflicting emails saying that my correct order was in process and another email saying my incorrect order was in fact correct and I would not be being helped. Just terrible. I wish I never ordered.
Purchased item
Family Garden
"ZERO Stars. Would not order from them. No pro..."
Jessica R.Verified
no
Purchased item
Family Garden
"I don't like it as much in person. It also to..."
Becca Z.Verified
Wouldn’t shop here again
Purchased item
Family Garden
"Prints are nice. Wouldn’t purchase from them..."
Celeste G.Verified
This company is horrible. They have zero integrity and do not value their customers. For a company that has a money back guarantee it’s hard to actually get it back, it’s impossible to get someone to help, and they lie to customers. Save your money get something on Etsy and print it yourself.
Purchased item
Family Garden
"I would never purchase from this company agai..."
Jordan G.Verified
Easy and live that customer gets the final say
Purchased item
Family Garden
"I bought one for myself and sister and we lov..."
Krista B.Verified
What i mentioned before. I left 1 star reviews on trust pilot as well and emailing back and forth with people from your company. Not good customer service to right their wrongs.
Purchased item
Family Garden
"The picture itself was great. The false infor..."
Alexa O.Verified
Ordered these for Christmas but they didn’t arrive until January
Purchased item
Family Garden
"The picture and frame are beautiful!! But it..."
Misti M.Verified
Just wish I didn’t miss the window to edit again. It was over the busy holidays.
Purchased item
Family Garden
"The concept is wonderful- I edited once- and..."
Lindsay C.Verified
Horrible experience
Purchased item
Family Garden
"Not even worth writing a review to describe t..."
Tracey M.Verified
Very helpful, good communication thanks
Purchased item
Family Garden
"Perfect gift for my mums 80th birthday, she l..."
Amy F.Verified
Very responsive emails and support.
Purchased item
Family Garden
"Capri studios were very responsive in helping..."
Bill G.Verified
Very smooth service !
Purchased item
Family Garden
"Great product and very well done. Wife was ve..."
Kt P.Verified
Ordered on Dec. 5 and was guaranteed Christmas delivery. It is now January 12 and have still not received it. Customer service says they are looking into it - but still nothing.
Purchased item
Family Garden
"I have still not received my order!"
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