London Lane Store Store review | Loox

London Lane Store store reviewsSee product reviews

Visit store
Jo B.Verified
Took a long time to arrive.
Women's Lightweight Elastic Strap Sandals | Comfortable Open Design Summer Footwear
Purchased item
Women's Lightweight Elastic Strap Sandals | Comfortable Open Design Summer Footwear
"I dont find them substantial enough. Certainl..."
Carol T.Verified
Goods took a long time to arrive
Women's Cushioned Orthopedic Sandals | Elegant Supportive Summer Footwear
Purchased item
Women's Cushioned Orthopedic Sandals | Elegant Supportive Summer Footwear
"Very poor quality."
Mary E.Verified
The shipping time was very long. The company hsd lied about the fabric of the dress I ordered. Shockingly bad .
Women's Lightweight Cotton A-Line Dress | Elegant Casual Spring Outfit
Purchased item
Women's Lightweight Cotton A-Line Dress | Elegant Casual Spring Outfit
"You could start by not lying about the fabric..."
Tara M.Verified
Constantly trying to twist the narrative that the item was advertised as a cotton style fabric, advised shipping was to be at my expense, to China. I eventually submitted a chargeback with my bank and they are investigating.
Women's Lightweight Cotton A-Line Dress | Elegant Casual Spring Outfit
Purchased item
Women's Lightweight Cotton A-Line Dress | Elegant Casual Spring Outfit
"Be transparent where the item is shipped from..."
Diana S.Verified
Terrible customer service
Women's Cushioned Orthopedic Sandals | Soft Supportive Summer Footwear | Ergonomic Slip-Resistant Design
Purchased item
Women's Cushioned Orthopedic Sandals | Soft Supportive Summer Footwear | Ergonomic Slip-Resistant Design
"The shoe is small I want to return it and you..."
Elaine B.Verified
No communication
Women's Lightweight Floral Blouse | Graceful Relaxed Fit Long Sleeve Summer Top
Purchased item
Women's Lightweight Floral Blouse | Graceful Relaxed Fit Long Sleeve Summer Top
"No reponse from two emails. Wanted to send ba..."
Marilyn W.Verified
I feel scammed
Women's Lightweight Cotton Blouse | Flowy Relaxed Fit Summer Top
Purchased item
Women's Lightweight Cotton Blouse | Flowy Relaxed Fit Summer Top
"After waiting over two weeks for delivery, I..."
Diana S.Verified
Poor quality materials and the size didn’t fit for one of the suits.
Women's Plaid Fabric Suit Set | Structured Double-Breasted Blazer and Straight Leg Pants
Purchased item
Women's Plaid Fabric Suit Set | Structured Double-Breasted Blazer and Straight Leg Pants
"The size didn’t fit and the material is poor..."
Kelly K.Verified
The shoes took a long time to arrive, and when they didn’t fit, I found out it was more expensive to send it back. I ended up donating them.
Women's Lightweight Breathable Sandals | Supportive Cushioned Summer Footwear
Purchased item
Women's Lightweight Breathable Sandals | Supportive Cushioned Summer Footwear
"Very disappointed, as the shoes felt cheap an..."
Allyson I.Verified
i emailed to return item and never got a responses
Women's Lightweight Asymmetrical Gathered Dress | Elegant Maxi Cocktail Evening Gown
Purchased item
Women's Lightweight Asymmetrical Gathered Dress | Elegant Maxi Cocktail Evening Gown
"horrible material"
Dawn S.Verified
.
Women's Lightweight Cotton A-Line Dress | Elegant Casual Spring Outfit
Purchased item
Women's Lightweight Cotton A-Line Dress | Elegant Casual Spring Outfit
"Lovely light material dress"
Lana S.Verified
Can’t process a return in the website and the returns email have never replied. I wanted my money back
Unisex Breathable Orthopedic Clogs | Comfortable Slip-Resistant Footwear
Purchased item
Unisex Breathable Orthopedic Clogs | Comfortable Slip-Resistant Footwear
"They didn’t fit and were so much chunkier tha..."
Mary G.Verified
Not clear how to get in touch. Although, when i finally managed to get in touch they were reasonably helpful, just not helpful enough ! Offering me a partial refund, does not make sense, why would i lose 70% of my cost?
Women's Premium Leather Loafers | Comfortable Slip-On Orthopedic Shoes
Purchased item
Women's Premium Leather Loafers | Comfortable Slip-On Orthopedic Shoes
"The shoes did not fit well, and returns was a..."
Kate C.Verified
Took to long to arrive then got the wrong size. Very cheap looking
Women's Cushioned Orthopedic Sandals | Soft Supportive Summer Footwear | Ergonomic Slip-Resistant Design
Purchased item
Women's Cushioned Orthopedic Sandals | Soft Supportive Summer Footwear | Ergonomic Slip-Resistant Design
"Wrong size sent. Too big. Very cheap looking..."
Susan L.Verified
Order went through smoothly but I waited over a week for them to be delivered by relay. I’ve emailed for a refund as I am unhappy with the quality of the sandals but am yet to hear back.
Women's Cushioned Orthopedic Sandals | Soft Supportive Summer Footwear | Ergonomic Slip-Resistant Design
Purchased item
Women's Cushioned Orthopedic Sandals | Soft Supportive Summer Footwear | Ergonomic Slip-Resistant Design
"I was really disappointed with the overall qu..."
Anne L.Verified
Long delivery time. Refund requested and waiting to hear
Women's Elegant Navy Blue Suit | Tailored Blazer and Straight-Leg Trousers Set
Purchased item
Women's Elegant Navy Blue Suit | Tailored Blazer and Straight-Leg Trousers Set
"Unfortunately the suit arrived too late for t..."
Laura S.Verified
Took forever to arrive and completely disappointed.
Women's Cushioned Orthopedic Sandals | Soft Supportive Summer Footwear | Ergonomic Slip-Resistant Design
Purchased item
Women's Cushioned Orthopedic Sandals | Soft Supportive Summer Footwear | Ergonomic Slip-Resistant Design
"Firstly give me a refund. Absolutely shocking..."
Abigail S.Verified
Not allowing me to return my shoes and only offering me 20% credit or 40% store credit for something that was incredibly large is ridiculous
Women's Breathable Fabric Slip-On Sneakers | Stylish Comfortable Casual Footwear
Purchased item
Women's Breathable Fabric Slip-On Sneakers | Stylish Comfortable Casual Footwear
"These shoes are literally 3 inches too big fo..."
Maria S.Verified
Return and refund is very difficult. Item was incorrect and store did not provide a shipping return label. These items are not coming from the US and there is no indication of this when ordering .
Women's Premium Leather Loafers | Comfortable Slip-On Orthopedic Shoes
Purchased item
Women's Premium Leather Loafers | Comfortable Slip-On Orthopedic Shoes
"Color was not what was pictured Stitching was..."
Kathryn S.Verified
Fast service kept in touch re order
Women's Ditsy Floral Print Blouse | Relaxed Puff Sleeve Summer Top
Purchased item
Women's Ditsy Floral Print Blouse | Relaxed Puff Sleeve Summer Top
"Lovely top really pleased"
Julie J.Verified
They were very helpful when i emailed a complaint, and got back to me straight away.
Max Men's Suit Set | Tailored Three-Piece Wedding Ensemble
Purchased item
Max Men's Suit Set | Tailored Three-Piece Wedding Ensemble
"You could improve by improving the packing an..."
Kay H.Verified
Not keeping your money back guarantee and no mention on your website that items are being shipped from China
Women's Structured Fabric Three-Piece Suit | Elegant Blazer, Waistcoat & Flared Trousers
Purchased item
Women's Structured Fabric Three-Piece Suit | Elegant Blazer, Waistcoat & Flared Trousers
"The suit is too small. I've asked for a full..."
Sylvia R.Verified
Good… when I queried delivery I had an immediate response as I required dress for a specific date
Women's Floral Print Maxi Dress | Elegant Pleated Summer Evening Gown
Purchased item
Women's Floral Print Maxi Dress | Elegant Pleated Summer Evening Gown
"Although waited a while for delivery , once d..."
Vaia K.Verified
All good except the delivery time frame caused by the courier
Women's Premium Leather Loafers | Comfortable Slip-On Orthopedic Shoes
Purchased item
Women's Premium Leather Loafers | Comfortable Slip-On Orthopedic Shoes
"Love them !!! As expected. The only issue w..."
Debbie M.Verified
Been advised that they will give me a small discount rather than a full refund
Women's Soft Leather Orthopedic Loafers | Comfortable Classic Everyday Shoes
Purchased item
Women's Soft Leather Orthopedic Loafers | Comfortable Classic Everyday Shoes
"Quality was poor and they are a bit tight"
Emma D.Verified
They lost my order and I didn’t get a refund
Unisex Breathable Orthopedic Clogs | Comfortable Slip-Resistant Footwear
Purchased item
Unisex Breathable Orthopedic Clogs | Comfortable Slip-Resistant Footwear
"They lost my order and I didn’t get refunded"
Suzy H.Verified
Ok
Women's Comfortable Cork Block Heel Slingback Sandals | Elegant Peep-Toe Design for Summer
Purchased item
Women's Comfortable Cork Block Heel Slingback Sandals | Elegant Peep-Toe Design for Summer
"Ok - not very good quality. I will keep them..."
Jean M.Verified
Only dealt with through email but the lady was very helpful but replies were not very quick you need to be patient
Women's Cushioned Orthopedic Sandals | Soft Supportive Summer Footwear | Ergonomic Slip-Resistant Design
Purchased item
Women's Cushioned Orthopedic Sandals | Soft Supportive Summer Footwear | Ergonomic Slip-Resistant Design
"The sandals are not cushioned they don't bend..."
Christine B.Verified
Took too long to deliver
Women's Cushioned Orthopedic Sandals | Elegant Arch Support Summer Footwear
Purchased item
Women's Cushioned Orthopedic Sandals | Elegant Arch Support Summer Footwear
"Would like to return nothing like the pictur..."
Bradley M.Verified
Awful. Did not receive the suit.
Men's Woven Fabric 3-Piece Suit | Elegant Single Breasted Wedding Attire
Purchased item
Men's Woven Fabric 3-Piece Suit | Elegant Single Breasted Wedding Attire
"When your customers email or contact reply to..."
Alison H.Verified
Easy to order but wouldn't order again.
Women’s Slip On Shoes with Narrow Fit and Perforated Upper
Purchased item
Women’s Slip On Shoes with Narrow Fit and Perforated Upper
"Arrived much later than originally expected...."
Barbara B.Verified
Smooth experience
Women's Cushioned Orthopedic Sandals | Soft Supportive Summer Footwear | Ergonomic Slip-Resistant Design
Purchased item
Women's Cushioned Orthopedic Sandals | Soft Supportive Summer Footwear | Ergonomic Slip-Resistant Design
"Lovely colour. The strap over the toes is ver..."
Suzanne O.Verified
Long wait for delivery
Unisex Lightweight Non-Slip Clogs | Ergonomic Open-Back Slip-On Shoes
Purchased item
Unisex Lightweight Non-Slip Clogs | Ergonomic Open-Back Slip-On Shoes
"Cheap plastic. Very poor quality. Will be re..."
Fiona B.Verified
Delivery took a long time and the tracking app was in portugese
Women's Elegant Black Wedge Heels Orthopedic Sandals | Comfortable Closed Toe Ankle Strap Shoes
Purchased item
Women's Elegant Black Wedge Heels Orthopedic Sandals | Comfortable Closed Toe Ankle Strap Shoes
"They took 3 weeks to arrive and smelled like..."
Marion D.Verified
Took a long time to arrive.
Women's Cushioned Orthopedic Sandals | Soft Supportive Summer Footwear | Ergonomic Slip-Resistant Design
Purchased item
Women's Cushioned Orthopedic Sandals | Soft Supportive Summer Footwear | Ergonomic Slip-Resistant Design
"The shoes were a good colour but too hard, no..."
Annie B.Verified
See previous reponse
Dog Muzzle with Mesh Panels and Adjustable Fit for Transport Use
Purchased item
Dog Muzzle with Mesh Panels and Adjustable Fit for Transport Use
"This muzzle was way smaller than the measurem..."
Grace F.Verified
Poor communication, no response to emails, contact number doesn’t work
Plush Robot Puppy Toy with Movement Functions
Purchased item
Plush Robot Puppy Toy with Movement Functions
"Cheap, tacky low quality product that was not..."
Linda L.Verified
Kept me updated with emails and refunded me to my satisfaction
Plush Robot Puppy Toy with Movement Functions
Purchased item
Plush Robot Puppy Toy with Movement Functions
"This toy was not up to standard But they hap..."
Michelle G.Verified
Can not contact you to returns think this is a scam . Not safe when purchasing unverified children’s toy
Outdoor Playset with Slide and Car Ramp
Purchased item
Outdoor Playset with Slide and Car Ramp
"Item not boxed no instruction or proof of saf..."
Madina T.Verified
Never again
RGB Corner Floor Lamp with Bluetooth App Control, Music Sync, and Timer Modes
Purchased item
RGB Corner Floor Lamp with Bluetooth App Control, Music Sync, and Timer Modes
"The quality and product don't match the time..."
London Lane Store store reviewsVisit store