Smyle Labs store reviewsSee product reviews

Awesome service

Easy to order

Ordering was fine

Customer support is awesome, my package arrived on time.

No problems with my order

Shopping was fine. Packaging shipping not so great.

3 stars

Shipping was not consistent with original shipment schedule so I never received my package.

Good shipping. It didn’t take long to arrive.

I received it in a timely manner but it doesn't heat up or even work.

Excellent company, super nice to work with. I don’t know why people had so many issues. You guys thanked me after my trustpilot review and you get five stars. The fact that I can’t charge the pen is not your fault. Update: So yes the pen did not charge after trying several cords and outlets, so I used the phone number again and they put me in touch with support via email. They just needed a small video showing me plugging it in and showing the problem. They stayed in touch with me every step of the way, and everytime I had a question via text message, within an hour I got a reply. Not only is the customer service top notch , the product is also, and after all that not even 24hrs later I got an email from support telling me “thank you for being patient your replacement has been sent, tracking number below” now, first,?I don’t know about you one star reviews calling them scammers and saying u pressed the buy button five times and they didn’t refund you? You’re full of 💩no doubt. Why would u press it five times, and maybe if you weren’t so lazy you could have contacted them like an adult and I guarantee they would have helped. I stumbled on their page looking for a nice pen that took 510 thread carts and they popped up. Second, the other one star reviews calling said she paid and never got her pen and they wouldn’t return your messages at all…. Your full of 💩as well. I have been in business for quite a long time and have dealt with distributors of all types of products from all over the world. This place could definetly teach some other stores how you treat people. This was my first time dealing with and buying from them and it’s been a great experience. I might start a collection. The sharpie next, or the inhaler. (That inhaler is funny af), then maybe another color or type, Anyway thank you for turning that situation around for me. Much appreciated

Always have good experiences with Smyle labs

Tha ks

my first order got lost in the mail and when i reached out, my new order was already being processed and delivered within a few days 👍

Easy to order and shipped fast

👍

I enjoy the email signup for when a product comes back in stock

Shopping is easy. It doesn't work

Great, easy shopping, fast delivery and easy returns as well.

N/A

Easy and a good price

Everthing was easy

Easy and simple!

Super easy to find wha5 i needed.

They always have the coolest stuff. I was waiting months for the Sailor Moon designs to come back in and luckily I snagged them. Also customer service is excellent if you ever have any questions for them.

I like how fast the shipping was, pretty good prices too- all worth it

Excekentes productos, muy dicretos

Super fast shipping! Product was as described.

Package arrive on time.

Great

Great team

.

Easy and great

Was a complete let down. To have workers replace their items with new customers items is despicable! The gold was rusted! Scratched all over the back and bottom. Bottom 2 different colors, dirt in the creases, food particles on the wand, and shown use at the top. I waited months for this to come back into stock. I had it marked on my calendar and waited till 1 my time to finally click order. So stoked. And to get garbage in return. Whomever did this needs to be fired immediately! Fix it!

Love all the different ones! And they don't break the bank!

No thanks

first and last order not trust worthy

Not much to say hopefully we can resolve my battery issues!

Very good!

I NEVER RECEIVED MY PRODUCT