Tangela K.Verified
My experience has been very disappointing due to the owner being extremely unresponsive and lacking clear communication. When you are running a business, communication and attention to detail are essential. Unfortunately, both were missing in this situation. I did not want to escalate this matter or make it bigger than it needed to be. However, when a mistake is made on your end, the responsibility is to correct it promptly and communicate clearly with the customer. Poor customer service
Purchased item
14” Bodywave Bob
"I placed my order on January 14 and did not receive the wig until January 2..."