Korean Skincare Store review | Loox

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Lisa A.Verified
I did not know that I was purchasing a subscription. Cancelling
Dr. Melaxin Lift Balm
Purchased item
Dr. Melaxin Lift Balm
"I see no difference after using this product."
Beth G.Verified
Never got my order. I was charged twice and can’t get a hold of anyone! Horrible experience!!
Dr. Melaxin Lift Balm
Purchased item
Dr. Melaxin Lift Balm
"I never received this order and the company won’t respond and then charged..."
Veronica W.Verified
Very disappointing in every aspect. False advertising. Product did not live up to expectations and prices were grossly over the actual products worth.
Shipping Protection
Purchased item
Shipping Protection
"Way over priced for what it is. |Do not like the feel of the product on my..."
Casey K.Verified
You are putting though a 39 dollar error charge I have nor order nothing today
Shipping Protection
Purchased item
Shipping Protection
"Not a big fan"
Melissa S.Verified
Did not want nor did I sign up for a subscription. Very sneaky and shitty way to get business. Makes no sense that I would want products I’ve never even tried, month after month. IF I wanted it again, I would have simply bought another stick of product…I do not need random $40 pulled out of my account every month. I’m currently waiting to hear back from the “help” people…but I do not appreciate this kind of business.
Dr. Melaxin Lift Balm
Purchased item
Dr. Melaxin Lift Balm
"I WAS happy with the product…however, I was tricked into a subscription whi..."
Carla A.Verified
took forever
Dr. Melaxin Lift Balm
Purchased item
Dr. Melaxin Lift Balm
"not seeing any change whatsoever."
Lacie C.Verified
Customer service is void.. never received my order.
Dr. Melaxin Lift Balm
Purchased item
Dr. Melaxin Lift Balm
"I never received my order. It says it was delivered, but I never got it. I..."
Jennifer H.Verified
Took a long time to arrive
Dr. Melaxin Lift Balm
Purchased item
Dr. Melaxin Lift Balm
"Very greasy and not as effective as described not happy w purchase"
Judy E.Verified
Had to wait for the order…then cancelled subscription and was told next was already sent 🤨
Shipping Protection
Purchased item
Shipping Protection
"Very oily…is a glorified chap stick …not “working”…very disappointing"
Cheryl D.Verified
I should have known that purchasing something like this online over the phone would not work again very disappointed
Shipping Protection
Purchased item
Shipping Protection
"The tubes are very very, very small. There’s very small amount in the two a..."
Sabrina J.Verified
I never received my order!!!!!
Shipping Protection
Purchased item
Shipping Protection
"I never received my package!!!!!"
Kelli O.Verified
5 star service & response going to get the 2 exfoliaters, now!
Dr. Melaxin Lift Balm
Purchased item
Dr. Melaxin Lift Balm
"LOVE this product"
Christina P.Verified
Took longer than I expected.
Dr. Melaxin Lift Balm
Purchased item
Dr. Melaxin Lift Balm
"So far I don’t notice any change at all. Wish it was thicker it feels very..."
Amy C.Verified
Very easy, much quicker shipping than I thought it would be
Dr. Melaxin Lift Balm
Purchased item
Dr. Melaxin Lift Balm
"Feels very good on, very smooth and moisturizing. Have not noticed much dif..."
Virginia L.Verified
It came fast in the mail.
Dr. Melaxin Lift Balm
Purchased item
Dr. Melaxin Lift Balm
"I have only used it for a week so far. I hope it helps my wrinkles I am alm..."
Teresa M.Verified
Never received it
Dr. Melaxin Lift Balm
Purchased item
Dr. Melaxin Lift Balm
"I never received it"
Marc R.Verified
Kept trying to subscribe and double order
Shipping Protection
Purchased item
Shipping Protection
"Made my skin greasy and caused break outs"
Gina M.Verified
I love the customer service.
Dr. Melaxin Lift Balm
Purchased item
Dr. Melaxin Lift Balm
"I love it! It's a bit greasy though."
Cathy R.Verified
No problem but it did take about a week and a half to arrive.
Shipping Protection
Purchased item
Shipping Protection
"Fantastic product. It really does does reduce wrinkles and fine lines."
Mary C M.Verified
Please don't contact me again.
Dr. Melaxin Lift Balm
Purchased item
Dr. Melaxin Lift Balm
"Found after ordering that this product is dangerous. Should have researched..."
Angie L.Verified
Fast ordering though took longer than anticipated for delivery. Remember to order new products sooner than you thought
Dr. Melaxin Lift Balm
Purchased item
Dr. Melaxin Lift Balm
"Sticks are smaller than anticipated but so far so good! Remember it will le..."
Carol F.Verified
It was okay
Dr. Melaxin Lift Balm
Purchased item
Dr. Melaxin Lift Balm
"I’m not sure how it’s supposed to work, but it just stays on the top of my..."
Rebecca P.Verified
Easy
Dr. Melaxin Lift Balm
Purchased item
Dr. Melaxin Lift Balm
"Hydrates and stays hydrated"
Dawn G.Verified
Items arrived quickly.
Dr. Melaxin Lift Balm
Purchased item
Dr. Melaxin Lift Balm
"I like the way it goes on. Packaged for ease of application. Results not a..."
Sara J.Verified
Missing product with no response
Shipping Protection
Purchased item
Shipping Protection
"Neck cream never showed up and I emailed and no one got back to me to resol..."
Nicola A.Verified
They never arrived
Dr. Melaxin Lift Balm
Purchased item
Dr. Melaxin Lift Balm
"I did not receive my order. I have told customer service but nothing has ha..."
Mickey M.Verified
I placed my order on 9/12/25 and as of 10/4/25 I have not received my order.
Dr. Melaxin Lift Balm
Purchased item
Dr. Melaxin Lift Balm
"I can’t give you a review of this product because I haven’t received it yet..."
Carol L.Verified
I never received this product, sadly!!!!
Shipping Protection
Purchased item
Shipping Protection
"I didn't receive this product."
Melissa K.Verified
This order was never delivered to me
Dr. Melaxin Lift Balm
Purchased item
Dr. Melaxin Lift Balm
"It never arrived"
Deirdre D.Verified
Lip lines look much worse since using.
Dr. Melaxin Lift Balm
Purchased item
Dr. Melaxin Lift Balm
"Made my lip lines look much worse!"
Sharon B.Verified
Was quick and easy
Dr. Melaxin Lift Balm
Purchased item
Dr. Melaxin Lift Balm
"It feels good on the skin. Love it as a lip balm too! Need more time to s..."
Jackie Z.Verified
Never received my order
Dr. Melaxin Lift Balm
Purchased item
Dr. Melaxin Lift Balm
"Never received my order"
Catherine K.Verified
Takes way too long to receive the product. I’m still waiting
Shipping Protection
Purchased item
Shipping Protection
"I have not received anything. Still waiting for it to arrive"
Margaret C.Verified
Easy purchase
Dr. Melaxin Lift Balm
Purchased item
Dr. Melaxin Lift Balm
"Just started using it so no results yet but I do like the feel of it"
Michelle I.Verified
Did not receive proud and have not received a rely on where my product is.
Dr. Melaxin Lift Balm
Purchased item
Dr. Melaxin Lift Balm
"Did not receive product. It said it was delivered on September 18 and was s..."
Cindy L.Verified
Never received item
Dr. Melaxin Lift Balm
Purchased item
Dr. Melaxin Lift Balm
"Never received my product to be able to rate it."
Tosha M.Verified
As stated I have not received it yet so I’m not able to leave a true review on my experience at this time.
Dr. Melaxin Lift Balm
Purchased item
Dr. Melaxin Lift Balm
"I have not received the product yet. Per tracking it is still in transit."
Michelle A.Verified
Na
Dr. Melaxin Lift Balm
Purchased item
Dr. Melaxin Lift Balm
"Have not had any improvement in my skin. Sorry. No recommendations from..."
Lea L.Verified
Came really fast
Dr. Melaxin Lift Balm
Purchased item
Dr. Melaxin Lift Balm
"Going the balm way too greasy Also not very much product for the money"
Tina C.Verified
I have not received my package, it has been over 18 days in transit with no updates on tracking.
Dr. Melaxin Lift Balm
Purchased item
Dr. Melaxin Lift Balm
"I can't share a picture or video for I never received my package. It is ove..."
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