As you have acknowledged, you really do need to improve your logistics and tracking. I think youโll find that customers wonโt mind waiting a couple of weeks for delivery as long as they can effectively track the whereabouts of their goods and that they are moving towards delivery. New customers in particular will be very nervous about your credibility if you donโt sort this out. The quality of your clothes is simply superb however, but there is more to the expectations of shopping experience now