Olivia S.Verified
Wrong case sent. Didn’t fit iphone
Purchased item
Shaker Case™ with Custom Charms
"Did not receive the right case. Doesn’t fit i..."
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Radonna R.Verified
Cheap. Something a first grader makes in art class
Purchased item
Shaker Case™ with Custom Charms
"Cheap looking like something a first grader m..."
Cassidy M.Verified
IVE REACHED OUT FOR HELP 3 times and haven’t heard back
Purchased item
Shaker Case™ with Custom Charms
"SOMEONE PLEASE RESPOND TO ME MY CASE BROKE TH..."
Stacey H.Verified
I had a really hard time with this company. I ordered 5 hand drawn charms, a case, backing and an extra heart charm. I paid $80 plus shipping. I never received an email stating that my proofs were ready. It took many days of emailing and going back forth with customer service, who told me I only ordered the backing and the case charm. This continued until I sent a email with my receipt for the 3rd time with it highlighted about the hand drawn charms. I also then asked for a refund. Miraculously
Purchased item
How Many Photos Drawn
"I had a really hard time with this company...."
Lindsey Y.Verified
Not a good product. Wish the quality of the case was described clearly.
Purchased item
Shaker Case™ with Custom Charms
"Very cute idea. The shaker photos and good qu..."
Gabriela R.Verified
Excellent customer service!
Purchased item
Addon: Popular Charm Set
"Wonderful case!"
Stephanie B.Verified
I accidentally ordered the wrong size phone case and immediately emailed to see about swapping it with the correct size. They wouldn’t let me do that so instead I had to buy another case. Yes it was discounted but still extra money for something they could have fixed. The case is not personalized in anyway. I get no refunds/exchanges on charm. Anyway probably won’t buy again.
Purchased item
Mixed Charm Sizes Upgrade
"I got the pink hearts in various sizes to add..."
Bai S.Verified
well packaged, semi fast shipping, nice feel to the cases and charms. they were good!
Purchased item
Magsafe Compatibility Ring
"the ONLY reason im giving this a 3 star is bc..."
Candace S.Verified
Horrible customer service!
Purchased item
Shaker Case™ with Custom Charms
"Customer service is horrible! Paid extra for..."
Madeana G.Verified
I submitted a message via Instagram and an email and neither was returned until after my order was already in the mail which was four days later the situation that I had could’ve been resolved, had somebody responded?
Purchased item
How Many Photos
"The cases are cheap"
Gautham N.Verified
Never received these cases but they keep assuming I’ll buy more and requesting a review. Well, here you go. Wish I could get a refund.
Purchased item
Personalize | Print Name on Case
"Never received these cases even though they a..."
Maria L.Verified
misleading and no reply from customer service for over a week...
Purchased item
Addon: Faded Rainbows | Case Layer
"horrible quality for the price, still waiting..."
Jennifer H.Verified
I was charged for items I did not order, no one responds to my emails and the case doesn’t even clip to my phone. It falls off with little pressure. Cheap and not worth the money.
Purchased item
Shaker Case™ with Custom Charms
"Ive emailed you all several times with no res..."
Kayleigh D.Verified
It was so easy. I added a second size of charms later and they made it so easy for me.
Purchased item
Mixed Charm Sizes Upgrade
"I absolutely LOVE this case. It is absolutely..."
Dorothy L.Verified
Easy to order and submit photos. The charms are exactly like my photos!
Purchased item
Shaker Case™ with Custom Charms
"The charms are exact replicas of the photos I..."
Denise G.Verified
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Purchased item
Shaker Case™ with Custom Charms
"Am I able to order just the case? I recently..."
Suzanne Y.Verified
Nonexistent customer service. I ordered a mixed set of four charms, received thee and a duplicate for the fourth, emailed and called multiple times with no response at all.
Purchased item
Anti Scratch Barrier
"Terrible experience. I ordered a mixed set of..."
Kristina C.Verified
The charms fall out
Purchased item
Anti Scratch Barrier
"The charms fall out when ur shaking the case...."
Stefani K.Verified
Ordering was simple but I do wish shipping hadn’t taken several weeks to receive
Purchased item
Shaker Case™ with Custom Charms
"The overall idea is great. However, the case..."
Itzel G.Verified
Awesome!
Purchased item
Mixed Charm Sizes Upgrade
"I like the charms and photos but as I bought..."
Caren A.Verified
Great
Purchased item
Medium Charm Upgrade
"Awesome. So many compliments."
Meg C.Verified
Amazing
Purchased item
Medium Charm Upgrade
"Purchased this as a gift fr my best friend fo..."
Tadda B.Verified
It's very beautiful, I'm very happy with my purchase, highly recommended
Purchased item
Shaker Case™ with Custom Charms
"It's very beautiful, I'm very happy with my p..."
Seth H.Verified
Just not really a fan.
Purchased item
Shaker Case™ with Custom Charms
"Not very much protection to my phone. I think..."
Bridget Michelle C.Verified
Vey easy to download photos and crop them
Purchased item
Shaker Case™ with Custom Charms
"Such a great idea for a phone case! I love it..."
Michelle L.Verified
Product is great but took over a month to receive.
Purchased item
How Many Photos
"Overall very pleased with the product! Assemb..."
William G.Verified
Love this!
Purchased item
How Many Photos
"The cutest!"
Caitlyn I.Verified
I submitted a complaint that the wrong size arrived and the backing to keep the charms wasn't includedd and I never heard from anyone
Purchased item
Shaker Case™ with Custom Charms
"My case was not the right size and it didn't..."
Deette T.Verified
Easy to upload the photos and choose the case. Great experience!
Purchased item
How Many Photos
"Each photo is perfect! I now have our three f..."
Andrea B.Verified
I got a message saying I had already received it so I wrote an email and you responded almost immediately explaining and offering any support if needed. I just love you (ps my name is Carla )
Purchased item
Shaker Case™ with Custom Charms
"The only thing I’m sorry about is that I didn..."
Kayleigh B.Verified
Love it
Purchased item
Anti Scratch Barrier
"Love my case! It is so cure what a brilliant..."
Lisa B.Verified
Great customer service.
Purchased item
Anti Scratch Barrier
"Great communication and customer service. The..."
Kaylee R.Verified
Emailed about an issue with product and never received a response.
Purchased item
Anti Scratch Barrier
"The case was not as expected at all. The char..."
Sheila P.Verified
Case was bent and didn’t sit flush on my phone, kept falling off. Contacted company twice to rectify and there has been no response. Disappointing for something that ended up costing over $100.
Purchased item
Anti Scratch Barrier
"Cheap and flimsy"
Barbara L.Verified
I had to change shipping address and representative worked with me to make the change and communicated promptly!
Purchased item
Shaker Case™ with Custom Charms
"Wonderful concept, fabulous customer service."
Tina D.Verified
Great ease of ordering
Purchased item
Large Charm Upgrade
"Love that I found This!!"
Grace M.Verified
Good packaging and ordering process.
Purchased item
Shaker Case™ with Custom Charms
"I loved the idea of it and when I got it was..."
Aparna J.Verified
Sucked
Purchased item
Magsafe Compatibility Ring
"Didn’t even receive the pieces to make the sh..."
Libby V.Verified
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Purchased item
Shaker Case™ with Custom Charms
"The shaker case is super cute. I love having..."
Ashley B.Verified
Easy.
Purchased item
Addon: Popular Charm Set
"Was given as a gift and she loved it!!! And n..."
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