Hello,
I would like to raise a concern regarding my recent order.
A few days after placing my original order, I accidentally placed another one. I contacted you immediately by email to explain that this second order was made by mistake and asked for it to be cancelled.
Despite this, the order was still dispatched and delivered to me. I then contacted you again to ask how I can return the item, but unfortunately I have received no response at all.
At this point, I find the lack of communication