Tanja K.Verified
The order and shipping price were good, but I cannot get any response from customer service support.
Purchased item
Vienna - 6.1 Carat Oval
"I’ve actually sent multiple messages inquirin..."
SICA store reviewsSee product reviews
Twilight M.Verified
!
Purchased item
Tokyo - 4.8 Carat Oval Band
"❤️"
Nancy D.Verified
Get a real customer service or support line! Every email i sent was sent back with spam and never delivered.
Purchased item
Venice - 6.2 Carat Cushion
"The ring i ordered came in the wrong size and..."
Jodi K.Verified
Please look at my review
Purchased item
Prague - 5.1 Carat Pear
"Was happy with the ring when I first got it b..."
Elizabeth W.Verified
Really is a beautiful ring! ♥️
Purchased item
Venice - 6.2 Carat Cushion
"Love it! It is a little large
Is it possibl..."
Sarah P.Verified
Please help me exchange my ring for the right size
[email protected]
Purchased item
Manhattan - 3 Carat Cushion
"I got the wrong ring size and want to exchang..."
Christine C.Verified
The ring seems like it’s an excellent quality and the delivery was very pumped
Purchased item
D Color
"It is a lovely piece of jewelry, which catche..."
Christine L.Verified
Terrible communication as in NONE
Purchased item
Casablanca - 5.8 Carat Oval
"Your delivery is terrible !!!! Don’t advertis..."
Marquisha P.Verified
Provide customers with tracking information and don’t ask us to review orders that are never delivered.
Purchased item
Prague - 5.9 Carat Oval
"Order still hasn’t arrived and no tracking in..."
Elizabeth P.Verified
Great experience
Purchased item
Istanbul - 2.8 Carat Oval
"True to photo. Gorgeous, clear and elegant st..."
Cheri K.Verified
😍
Purchased item
Venice - 6.2 Carat Radiant
"😍"
Alnora W.Verified
Scammers! Give me my money back because you didn’t send me anything!
Purchased item
Venice - 6.2 Carat Radiant
"My order never came. These people are a scam!..."
Delinda F.Verified
Your product isn’t what you say it is
Purchased item
Venice - 4.6 Carat Radiant
"Ring is starting to tarnish already"
Kimberley H.Verified
No issues at all and quick delivery. Very nice products, too!
Purchased item
Tokyo - 4.8 Carat Oval Band
"Beautiful and very sparkly!"
Vivi T.Verified
No customer support responses
Purchased item
Casablanca - 4.4 Carat Radiant
"Received the wrong ring, paid $30 for 1 day s..."
Davy C.Verified
Very bad customer service and silver is very low grade.
Purchased item
Prague - 5.9 Carat Oval
"Shipping took a month said it would be three..."
Kristin H.Verified
Fast and easy
Purchased item
Venice - 3.5 Carat Oval
"The ring is beautiful. I have received so man..."
Michelle H.Verified
Why did you charge my account a second charge
Purchased item
Flawless
"I love my rings but I don’t why you changed m..."
Charlotte D.Verified
Terrible CS. No answer
Purchased item
Vienna - 6.1 Carat Oval
"Cheap looking. Looks nothing like picture and..."
Kristine J.Verified
No
Purchased item
D Color
"Very pretty. It’s a little chunky and it’s to..."
Phyllis H.Verified
More updates on shipping. Faster shipping.
Purchased item
Casablanca - 5.8 Carat Oval
"Have a picture of all views of the ring. I di..."
Lisa D.Verified
Rings arrived on time and in beautiful condition.
Purchased item
Venice - 4.6 Carat Pear
"Beautiful rings! Get so many compliments. Bo..."
Kristin K.Verified
Asked for a refund/exchange 3 times and each request has been ignored, yet I keep getting requests to review. They definitely aren’t trying to exchange or return so be sure that you want a final sale item because that’s what you’re getting.
Purchased item
Tokyo - 4.8 Carat Oval Band
"Asked for a refund/exchange 3 times and each..."
Linda L.Verified
Would like to be sent another one in case this one was flawed
Purchased item
Tokyo - 4.8 Carat Oval Band
"Stones are very fake looking"
Amber S.Verified
I have been unable to get in touch with anyone over the last several weeks. I received a ring that I do not order in place of one that I did. I wanted to return it and get what I did order but customer service is nonexistent.
Purchased item
Manhattan - 3 Carat Oval
"I received the wrong item. Over the last few..."
Torri C.Verified
Responding to customers that would like to return their purchase would be nice, actually it's required to have a successful business!
Purchased item
D Color
"I have sent FOUR messages through the "help c..."
Jennifer A.Verified
Love!!!!!
Purchased item
Ideal Cut
"Absolutely lovely rings!!! They are sooo so s..."
Diane A.Verified
Poor quality
Purchased item
Manhattan - 3 Carat Cushion
"I'd like to return the ring. It looks like co..."
Kate B.Verified
The price was great and the shipping was fast.
Purchased item
Madrid Band
"I love the band! It looks real and is sparkly..."
Jennifer B.Verified
Unfair and unethical consumer practices
Purchased item
Vienna - 6.1 Carat Oval
"You could improve by responding to customer e..."
Yenni H.Verified
If i could rate 0 i would
Purchased item
London Band
"Customer service is non existent. I tried to..."
Barbara S.Verified
If you could respond about the exchange, I would greatly appreciate it
Purchased item
Venice - 3.5 Carat Oval
"I reached out before, I love the ring but it..."
Erika D.Verified
Will never buy anything here
Purchased item
London Band
"The ring is too bulky (not as shown on the pi..."
Teresa F.Verified
Na
Purchased item
Casablanca - 5.8 Carat Oval
"Loved it"
Lorraine F.Verified
No
Purchased item
Tokyo - 4.8 Carat Oval Band
"I love the way it looks"
Heather H.Verified
Could be more informative by including photos of different angles
Purchased item
Manhattan - 3 Carat Cushion
"I wish there had been photos of the side of t..."
Caleb P.Verified
Ring was over 10 days late after saying it would be delivered in three days. It took over two weeks for it to get there. The metal they use is very poor quality. unimpressed.
Purchased item
Manhattan - 3 Carat Oval
"I am returning it"
Rachel L.Verified
I sent 2 emails that were left unanswered
Purchased item
Ideal Cut
"What came was not what I ordered at all"
Kania Q.Verified
No communication in response to my emails trying to exchange. Not even acknowledging my inquiry. Poor customer service. The rings were not presented well. Just a small ziplock baggie. I may as well have gotten it from Temu. Presentation was lack luster. Not impressive.
Purchased item
Tokyo - 4.8 Carat Oval Band
"I like the ring but it's too big and after mu..."
Boo B.Verified
No response sa far as shipping information and tracking is not clear. Tracking is not updated in a timely manner
Purchased item
Venice - 6.2 Carat Radiant
"Sent wrong size too big. Delivery takes a lon..."
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