Amanda W.Verified
I’ve been reaching out to customer service and haven’t been able to get in touch with anyone about a return.
Purchased item
Manhattan - 3 Carat Oval
"I’ve been trying to return this since it arri..."
SICA store reviewsSee product reviews
Hazel M.Verified
See previous
Would never order or recommend to anyone.
Purchased item
Rome - 4.1 Carat Cushion
"I ordered this on March 9 and didn’t get it u..."
Betty V.Verified
Great. Came pretty quickly.
Purchased item
Venice - 6.2 Carat Radiant
"It’s a beautiful ring!! I can leave my real..."
Sarah W.Verified
Both my rings were great but the communication about shipping was very disappointing especially when I reached out to your customer service after a month went by after I ordered the rings and no one responded to me. Also, I did not get my “free gift” that was supposed to be included with my order.
Purchased item
Tokyo - 4.8 Carat Oval Band
"Both my rings were great but the communicatio..."
Sally T.Verified
It took a long time to get to me
Purchased item
Casablanca - 5.8 Carat Oval
"It's beautiful"
Jennifer L.Verified
Took too long, doesn't look like pictures and what's advertised. Looks super cheap
Purchased item
Madrid Band
"It's cheap, looks cheap"
Rubia B.Verified
Too long to deliver product and the quality wasn’t good.
Purchased item
VS1
"Quality wasn’t good. One week and the silver..."
Affirminc M.Verified
No one responded to any of my emails
Purchased item
Casablanca - 5.8 Carat Oval
"I want a refund! Its awful and ugly"
Laura N.Verified
Ease of ordering and shipping was fast
Purchased item
Rome - 4.1 Carat Cushion
"Great quality, enjoy it as an accent or stand..."
Uvelta C.Verified
I never received my package even though I got a email saying that it was received
Purchased item
Venice - 6.2 Carat Cushion
"I never received it even though it says it wa..."
Merve K.Verified
You don't answer any e mail
Purchased item
Manhattan - 3 Carat Radiant
"You don't answer to any e mail..!"
Melissa Z.Verified
Customer service doesn't respond to multiple emails
Purchased item
Madrid Band
"The ring is beautiful however too large. Cust..."
Melissa M.Verified
Shipping was a bit long, but other than that, perfectly reasonable experience. The stone is just as sparkly as advertised, but the "silver" ring itself is obviously what you pay for. It's not sterling, so the silver coating has already rubbed off on places to reveal the coppery underneath.
Purchased item
Venice - 6.2 Carat Radiant
"It's fine. The stone is indeed vibrant and sp..."
Kate C.Verified
Fantastic experience!
Purchased item
Venice - 5.7 Carat Oval
"Loved this ring! Next Level! I will buy more!"
Kelly H.Verified
The order took a long time to arrive and once it did, the quality of the items are subpar and cheap. I cannot get an answer from the company on how to return
Purchased item
Venice - 4.6 Carat Radiant
"Not well made, very cheap looking"
Lori L.Verified
Only got 2 of 5 items and am not happy. Have written 4 times and got no response.
Purchased item
Manhattan - 3 Carat Cushion
"I have reached out on 4 different occasions..."
Marissa K.Verified
My ring did not arrive despite a packing slip indicating it was included in the package. I reached out several times to resolve and have had no communication in return.
Purchased item
Prague - 5.1 Carat Pear
"Ring never showed up. Package indicated the i..."
Amber C.Verified
Have been emailing multiple times in a week to get a resolution and no response.
Purchased item
Prague - 5.1 Carat Pear
"Never received this item. Packing slip showed..."
William G.Verified
Nufsaid.
Purchased item
Tokyo - 4.8 Carat Oval Band
"She loves it; is wearing it right now and the..."
Annelene W.Verified
It took too long to get to me.
Purchased item
Rome - 4.1 Carat Cushion
"Unfortunately, I feel the stone is too big an..."
Melissa S.Verified
I didn't receive 1 of my rings and no one is replying to my emails about it. The Casablanca wasn't in the package.
Purchased item
Istanbul - 2.8 Carat Oval
"I did not receive my Casablanca. I have sen..."
Starr T.Verified
Horrible, you guys are scam!!
Purchased item
Paris Oval Earrings
"I am writing to express my concern regarding..."
Cherise F.Verified
It took a very long time to receive the order, and really not happy with the product at all.
Purchased item
Manhattan - 3 Carat Cushion
"To me the ring doesn't look like the advertis..."
Linda R.Verified
Ring came very fast. Great communication.
Purchased item
Vienna - 6.1 Carat Oval
"Beautiful ring!"
Tara B.Verified
Customer service terrible
Purchased item
Venice - 6.2 Carat Radiant
"I have emailed and no one cares to respond to..."
Shelby C.Verified
Customer service sucked.
Purchased item
Milan - 3.1 Carat Round
"Customer service is a joke. Shipping took ove..."
Karoliina V.Verified
Unable to cancel, shipping was delayed by weeks
Purchased item
Rome - 4.1 Carat Cushion
"Tried to cancel order several times due to sh..."
Jennifer H.Verified
No one has returned my messages about sending my items back
Purchased item
Casablanca - 5.8 Carat Oval
"Looks fake very disappointed"
Rebekah S.Verified
N/a
Purchased item
Manhattan - 3 Carat Radiant
"No customer service. Poor quality goods. Only..."
Tanja F.Verified
Except the two rings I order in size 4.5 were soooooooo different in fit meaning one fits perfect the other is way to big but they are the same. It was a good experience
Purchased item
Prague - 5.9 Carat Oval
"It is way to big"
Tamara F.Verified
Never received my order no response back from customer service.
Purchased item
Madrid Band
"Never received my order with no response back..."
Marlaina G.Verified
Never received merchandise or an update on my order.
Purchased item
Vienna - 6.1 Carat Oval
"Ordered ring 2/8. It is now 3/12 and I haven..."
Raidel R.Verified
No delivery of the pieces
Purchased item
Venice - 5.7 Carat Oval
"I have not receive the order, I have been wai..."
Melissa D.Verified
Lack of Customer Service. I still have not received my merchandise and no response to my 5 email/website attempts from SICA.
Purchased item
London Band
"I can’t say I like my merchandise because it..."
Dave D.Verified
I’ve been scammed!!
Purchased item
Manhattan - 3 Carat Cushion
"Fucking send me my order!"
Tamika C.Verified
It has been difficult trying to get in contact with someone. I have sent several emails and no response.
Purchased item
Venice - 4.6 Carat Pear
"I still have not received my order. I purchas..."
Yvonne S.Verified
Shopping was fine item paid for and never received!
Purchased item
Manhattan - 3 Carat Radiant
"You have asked me twice how did it go and I a..."
Melissa A.Verified
Have contacted you twice. Product has not arrived. You have not responded.
Purchased item
Venice - 3.2 Carat Radiant
"It has not arrived and I’ve contacted you twi..."
Brandy J.Verified
It’s been over a month and the tracking number still says awaiting USPS shipping, I’ve emailed customer service, no response.
Purchased item
London Band
"I haven’t even received this, I ordered over..."
Aileen P.Verified
Nothing was received
Purchased item
Venice - 6.2 Carat Radiant
"No ring"
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