SICA Store review | Loox

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Taylor L.Verified
Turned my finger green
Casablanca - 5.8 Carat Oval
Purchased item
Casablanca - 5.8 Carat Oval
"Turned my finger green"
Sarah C.Verified
They will not respond to my complaint about not receiving the TWO bands I ordered and the one band I did receive is missing a stone
Paris Emerald Band
Purchased item
Paris Emerald Band
"I only received one of the TWO bands I ordere..."
Brittany M.Verified
I truly was excited about my purchase but after 1 week of wear my ring it has already have discoloring. And outer reacher out still having no response from the customer service on how this issue was going to get resolved
London Band
Purchased item
London Band
"I reach out to customer service still have no..."
Leah P.Verified
No response when you want to return. Waste of money
Manhattan - 3 Carat Cushion
Purchased item
Manhattan - 3 Carat Cushion
"Did not like it. Looked cheap. Request a retu..."
Lillian B.Verified
Perfect
Rome - 4.1 Carat Cushion
Purchased item
Rome - 4.1 Carat Cushion
"Love it"
Molly J.Verified
Easy order and quick shipping.
London Band
Purchased item
London Band
"It’s gorgeous but it’s turning my finger gree..."
Karen K.Verified
Impressed
Madrid Band
Purchased item
Madrid Band
"Stunner"
Leigh R.Verified
My order arrived within 2 weeks. Very satisfied.
Manhattan - 3 Carat Oval
Purchased item
Manhattan - 3 Carat Oval
"I love these rings. Very sturdy and very spar..."
Veronica W.Verified
Easy purchase process, fast delivery
Manhattan - 3 Carat Radiant
Purchased item
Manhattan - 3 Carat Radiant
"Beautifully crafted, true to size,great price"
Deb K.Verified
I can’t get information on returns.
Casablanca - 5.8 Carat Oval
Purchased item
Casablanca - 5.8 Carat Oval
"I would like to return these rings. The setti..."
Amy R.Verified
Took a while to get my rings
Istanbul - 2.8 Carat Oval
Purchased item
Istanbul - 2.8 Carat Oval
"Nice!"
Sharon E.Verified
Poor customer service
Manhattan - 3 Carat Cushion
Purchased item
Manhattan - 3 Carat Cushion
"The ring I bought is too big. I’ve emailed 3..."
Lily L.Verified
Easy ordering experience, not sure on quality, I’ll review at later date once worn more than 1 day. Items were a bit big but worked together.
Tokyo Oval Band
Purchased item
Tokyo Oval Band
"Edge sharp and cut my arm."
Danyelle B.Verified
I submitted an email for return & refund 4 days after receiving. I still haven't is received instructions on how to return
Rome - 4.1 Carat Cushion
Purchased item
Rome - 4.1 Carat Cushion
"I submitted an email for return and refund.St..."
Crystal J.Verified
I only received two rings instead of three. And one of the two rings is not one that I ordered. I have emailed twice for an inquiry into what can be done about it, but have not received an answer back. I am unable to find a customer service phone number to speak with someone. It says there’s a 90 day moneyback guarantee but even if I were to try to return it, there is no process listed for this. I was disappointed because I ordered two of the bands so that I could wear to work
London Band
Purchased item
London Band
"I did not receive this item. I ordered three..."
Lisa Q.Verified
Great
Manhattan - 3 Carat Radiant
Purchased item
Manhattan - 3 Carat Radiant
"Beautiful ring"
Jayna S.Verified
Quick delivery
Madrid Band
Purchased item
Madrid Band
"Love it! It's beautiful. My ex-husband was cu..."
Jennifer H.Verified
Shopping isn’t the issue. The product is!
Casablanca - 4.4 Carat Radiant
Purchased item
Casablanca - 4.4 Carat Radiant
"Completely dissatisfied with my purchase. Rin..."
Donna K.Verified
I have been trying to get someone to email me about a return now for about a week.
Paris Emerald Band
Purchased item
Paris Emerald Band
"I need to return it. It does not fit"
Ruben P.Verified
Terrible
Casablanca - 4.4 Carat Radiant
Purchased item
Casablanca - 4.4 Carat Radiant
"Is the ugly and worse ring that i ever saw I..."
Ruth B.Verified
Good and fast.
Paris Emerald Band
Purchased item
Paris Emerald Band
"Too small. Need to exchange for larger please..."
Dawn V.Verified
Took a bit longer than anticipated to receive the ring, but still acceptable
Manhattan - 3 Carat Radiant
Purchased item
Manhattan - 3 Carat Radiant
"Very pretty ring with more sparkle than I hav..."
Clarice D.Verified
Very cute Jewelry, shipping took a while, but it finally got here and the jewelry is beautiful.
Madrid Band
Purchased item
Madrid Band
"Compared to the picture, I found the stones m..."
Toni J.Verified
It took a long time for me. Maybe I’ll so excited to receive them.
Paris Radiant Earrings
Purchased item
Paris Radiant Earrings
"The earrings make my ear hurt, but my boyfrie..."
Anna O.Verified
Easy and quick!
Manhattan - 3 Carat Oval
Purchased item
Manhattan - 3 Carat Oval
"The ring fit perfect and the stone is very be..."
Kathy C.Verified
Not enough communication regarding shipping and when to expect
Rome - 4.1 Carat Cushion
Purchased item
Rome - 4.1 Carat Cushion
"Beautiful ring. Stone is very large and small..."
Jessica S.Verified
I got exactly what I wanted!
Manhattan - 3 Carat Radiant
Purchased item
Manhattan - 3 Carat Radiant
"Beautiful! Classic. Simple"
Kaela B.Verified
Never received order and ZERO response from their “customer service”. Scam.
Manhattan - 3 Carat Oval
Purchased item
Manhattan - 3 Carat Oval
"Never received either pieces I purchased."
Kathleen C.Verified
Terrible customer service
Madrid Band
Purchased item
Madrid Band
"I have not received any of my Order. I ordere..."
Christy G.Verified
HORRIBLE customer service. Website claims to have 24 hour shipping, took almost 1 month to receive rings. They finally showed up, very cheap and fake looking. Been trying to reach someone via email and I get no response so I am disputing charges with credit card company.
Manhattan - 3 Carat Cushion
Purchased item
Manhattan - 3 Carat Cushion
"took almost 1 month to receive 3 rings, websi..."
Lori H.Verified
Easy to order and fairly fast shipping.
Rome - 4.1 Carat Cushion
Purchased item
Rome - 4.1 Carat Cushion
"It’s beautiful…… not exactly like the picture..."
Cheryl H.Verified
Would have been better if I had gotten the ring
Casablanca - 4.4 Carat Radiant
Purchased item
Casablanca - 4.4 Carat Radiant
"Did not get it"
Lucinda H.Verified
Beautiful
Paris Oval Earrings
Purchased item
Paris Oval Earrings
"I have not received my order."
Holly C.Verified
My ring never arrived. So disappointing
Rome - 4.1 Carat Cushion
Purchased item
Rome - 4.1 Carat Cushion
"My ring never arrived. I’m so disappointed"
Tiffany P.Verified
Never received items order number 1547
Manhattan - 3 Carat Oval
Purchased item
Manhattan - 3 Carat Oval
"I have not received any of order. I have atte..."
Christina M. O.Verified
Rotten you are scammers Never received order and it says it’s in preshipment status for over a month I’m reporting as fraud bc nobody returns my email about my order
Paris Oval Earrings
Purchased item
Paris Oval Earrings
"Order was never shipped it has been sitting i..."
Kerry P.Verified
Order placed July 28th. Its now August 11th and the package says it's still in pre-shipment waiting on tracking, I have not recieved it and all my emails to Sica have been ignored.
Manhattan - 3 Carat Oval
Purchased item
Manhattan - 3 Carat Oval
"Order placed July 28th. Its now August 11th a..."
Janis W.Verified
ITEM NEVER SENT
Rome - 4.1 Carat Cushion
Purchased item
Rome - 4.1 Carat Cushion
"YOU NEVER SENT IT, I`M ABOUT TO FILE FOR A RE..."
Mya L.Verified
Such a pleasant experience!
Rome - 4.1 Carat Cushion
Purchased item
Rome - 4.1 Carat Cushion
"Looks amazing"
Kimberly O.Verified
Customer Service is terrible. Nobody has replied to my emails.
Casablanca - 4.4 Carat Radiant
Purchased item
Casablanca - 4.4 Carat Radiant
"I've been emailing your company to return my..."
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