The shipment arrived two weeks late, and the support team didn’t offer any solution, apology, or compensation. Customer care seems completely nonexistent here. Not even a basic acknowledgment like “Sorry your Eid gift won’t arrive on time — here’s a small discount code for your next order” was provided, which should be the bare minimum for any serious company.
Instead, I received dismissive responses and zero accountability.
I was also told this wasn’t dropshipping, yet the package was shipped