Lusta Store review | Loox

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Virginia F.Verified
Easy and helpful service
Highlighted Toffee // Illusion Lace Topper
Purchased item
Highlighted Toffee // Illusion Lace Topper
"Beautiful, natural looking and lightweight -..."
Jen F.Verified
Customer service from Dana was exceptional — she was helpful, patient, and made the whole experience easy and enjoyable. Highly recommend both the topper and the service.
Maple Butter // Illusion Lace Topper
Purchased item
Maple Butter // Illusion Lace Topper
"I purchased Lusta Lace Topper in Maple Butte..."
Caroline B.Verified
Once a Lusta Girl, always a Lusta Girl! Best service in the world. It’s more than a service, it’s a community!
Natural Rich Brunette // Illusion Lace Topper
Purchased item
Natural Rich Brunette // Illusion Lace Topper
"It’s unbelievable how light the topper is and..."
Chrisitna H.Verified
They were great with the unboxing call. My order arrived quickly to the US which I was a little concerned about. Perfect shopping experience.
WHIPPED HONEY // LACE TOPPER // 16 INCHES // 8x8 CAP
Purchased item
WHIPPED HONEY // LACE TOPPER // 16 INCHES // 8x8 CAP
"Absolutely amazing! I only wish I had ordere..."
Jacqueline H.Verified
So easy to order detailing every wig
Priority Order Processing
Purchased item
Priority Order Processing
"Love it very light fits perfectly colour just..."
Teresa Z.Verified
wonderful
Natural Black // Game Changer
Purchased item
Natural Black // Game Changer
"I am still learning, and I am also having the..."
Sandra W.Verified
Nice fast and easy
Toasted Vanilla // Illusion Lace Topper
Purchased item
Toasted Vanilla // Illusion Lace Topper
"Really love the thin lace top. Sits snuggly..."
Michelle S.Verified
Easy peasy
Grips 'N' Clips Kit
Purchased item
Grips 'N' Clips Kit
"I haven’t used them yet but feel they will be..."
Crystal R.Verified
Great customer service.
MIDNIGHT 7x8 Topper // HAIR TOPPER STUDIO
Purchased item
MIDNIGHT 7x8 Topper // HAIR TOPPER STUDIO
"Looks so realistic and is very comfortable. A..."
Kristin W.Verified
Wonderful
Highlighted Toffee // Illusion Lace Topper
Purchased item
Highlighted Toffee // Illusion Lace Topper
"Beautiful"
Ange C.Verified
The team at Lusta are so helpful and efficient. The whole experience was very positive.
Mocha Latte // Illusion Lace Topper
Purchased item
Mocha Latte // Illusion Lace Topper
"I love my topper, the quality is amazing and..."
Melanie M.Verified
As a returning Lusta customer I experienced the usual amazing service
Mocha Latte // Illusion Lace Topper
Purchased item
Mocha Latte // Illusion Lace Topper
"Beautiful hair & spot on colour match. Very l..."
William T.Verified
The website is easy to navigate and I received my topper within a few days of ordering.
Burnt Honey // Illusion Lace Topper
Purchased item
Burnt Honey // Illusion Lace Topper
"Thank you so much Lusta! I absolutely love my..."
Tammy C.Verified
Lusta has the best customer service! They answered all of my questions and made buying my first piece very easy.
Mocha Latte // Illusion Lace Topper
Purchased item
Mocha Latte // Illusion Lace Topper
"Lusta Hair is incredible!!!!! My topper is j..."
Jordan U.Verified
I was so thankful for the team at Lusta who sent me videos comparing colors. It helped me pick the most perfect color that matched my hair before I lost it all! Thank you!
Brunette Sugar // Game Changer
Purchased item
Brunette Sugar // Game Changer
"This was such a good experience. When I was d..."
Anabell CondemiVerified
Everything already said in my previous text ;-)
Maple Butter // Illusion Lace Topper
Purchased item
Maple Butter // Illusion Lace Topper
"I hardly can find the words to describe how h..."
Lilly P.Verified
100/10
NATURAL RICH BRUNETTE // LACE TOPPER // 24 INCHES // 8x8 CAP
Purchased item
NATURAL RICH BRUNETTE // LACE TOPPER // 24 INCHES // 8x8 CAP
"It’s just perfect. I can never go back. The c..."
Nikki B.Verified
The staff was always helpful and informative
NATURAL DARKEST BRUNETTE // SILK TOPPER
Purchased item
NATURAL DARKEST BRUNETTE // SILK TOPPER
"This is the best purchase I’ve made. This is..."
Debra H.Verified
Thankful for the wonderful customer service!
Glazed Truffle // Illusion Lace Topper
Purchased item
Glazed Truffle // Illusion Lace Topper
"Love this topper! So lightweight, even more..."
Alyssa G.Verified
Customer Service is 10/10! Dana has been SO helpful, informative and patient with me, despite ALL of my questions. They make the whole process easy, flawless and care free. You're in great hands at Lusta.
Toasted Vanilla // Illusion Lace Topper
Purchased item
Toasted Vanilla // Illusion Lace Topper
"This topper is perfection! It's light, easy t..."
Courtney P.Verified
Everyone at Lusta is so friendly and knowledgeable. Customer service is top notch.
Lusta Brows The Natural - Light
Purchased item
Lusta Brows The Natural - Light
"I have tried many solutions for eyebrow loss..."
Sarah T.Verified
I felt so listened to and cared for. The team have been so kind and responsive, available whenever I needed them. The colour of my topper is a little darker than I’d expected, but if I hadn’t had the fringe cut in then the colour return policy would’ve worked fine. I’m still so happy. Getting a topper has given me so much confidence. Thanks team!
Highlighted Toffee // Silk Topper
Purchased item
Highlighted Toffee // Silk Topper
"The first photo is what a Good Hair Day used..."
Kari T.Verified
Na
NATURAL DARKEST BRUNETTE // SILK TOPPER
Purchased item
NATURAL DARKEST BRUNETTE // SILK TOPPER
"Not worth the cost"
Virginia G.Verified
This is my 3rd Toppers i bought from Lusta. And i love all of them. Every time i wear them, is like i’m wearing my own birth hair. I didn’t have a problem before with the shipping until my 3rd order, was delayed due to unexpectedly having a delivery fee where in originally my 2 previous orders were free delivery. Lusta refunded my delivery fee i paid from DHL then, because as per Lusta, that was new to them as well. Anyway, all is well, i never loss my trust with Lusta, and it all ends well. Thank you, Lusta!!❤️
Glazed Truffle // Silk Topper
Purchased item
Glazed Truffle // Silk Topper
"The color, the fit is perfect, as always! I w..."
Alexe-ann D.Verified
Great customer service - quick responses.
Brunette Sugar // Game Changer
Purchased item
Brunette Sugar // Game Changer
"I love my new hair - the wig looks very natur..."
Lauren M.Verified
Absolutely amazing service. The whole way along. I can’t fault them. For something that’s pretty scary and out of my comfort zone- they made it so easy and comfortable. They make you feel supported but also like they understand what you are going through. 100% recommend and I will definitely be back again!
Toasted Vanilla // Silk Topper
Purchased item
Toasted Vanilla // Silk Topper
"I feel like myself again! For the last 9 year..."
KelseyVerified
The shopping experience was very easy. I met virtually for my consult, we color matched my hair and style I wanted, and a few weeks later my wig was on the way. Quick and simple.
Priority Order Processing
Purchased item
Priority Order Processing
"The whole process was easy and guided! I was..."
AndreaVerified
Great experience! Amazing Team
Maple Butter // Silk Topper
Purchased item
Maple Butter // Silk Topper
"I started following Lusta on Insta a year ago..."
Melissa K.Verified
The Lusta ladies are so kind and caring. They understand that this is NEW to most of us. They walked me through every detail, before and after receiving my topper. I still send them photos when I'm feeling especially nice in one of their toppers!
DREAMY BLONDE BALAYAGE // LACE TOPPER // 20 INCHES // 7x7 CAP
Purchased item
DREAMY BLONDE BALAYAGE // LACE TOPPER // 20 INCHES // 7x7 CAP
"After years of hair loss, and not wanting to..."
Julianna F.Verified
The staff were eager to answer my myriad of questions and guided me through before, during, and after my purchase!
Mocha Balayage // Game Changer
Purchased item
Mocha Balayage // Game Changer
"The cap is so soft and the hair is beautiful!"
Samantha T.Verified
Used the chat feature for additional help. Made the process super easy. 11/10
DUSK 7x8 Topper // HAIR TOPPER STUDIO
Purchased item
DUSK 7x8 Topper // HAIR TOPPER STUDIO
"Love this piece! This is my first Lusta pie..."
Linda S.Verified
Trust the professionals on color matching! I could have saved myself an exchange if I had listened to their recommendation.
Toasted Vanilla // Silk Topper
Purchased item
Toasted Vanilla // Silk Topper
"Customer service was fantastic! My sales repr..."
Rebecca P.Verified
Great customer service! Beautiful wigs!
Thinning and Softening Cut
Purchased item
Thinning and Softening Cut
"Love this hair! This is my second Lusta wig a..."
Candida M.Verified
They are so nice I have convinced myself we are all friends. Kimberly may get an invitation to my next wedding 😂
Pearl Blonde // Game Changer
Purchased item
Pearl Blonde // Game Changer
"I love my Lusta pieces. I am on tv and not ev..."
Sonja L.Verified
Perfect service
Caramel Swirl // Game Changer
Purchased item
Caramel Swirl // Game Changer
"We love it! The fit is perfect, the hair is b..."
Melissa P.Verified
The website is great! Easy to navigate and find all the info needed.
Brunette Glacier // Game Changer
Purchased item
Brunette Glacier // Game Changer
"Absolutely loving my new hair! A big fan of L..."
Lisa M.Verified
The best most personalized customer service experience!
Brunette Sugar // Game Changer
Purchased item
Brunette Sugar // Game Changer
"First of all, I cannot say enough good things..."
Renata K.Verified
Satisfied with everything
Iced Milkshake // Silk Topper
Purchased item
Iced Milkshake // Silk Topper
"Super natural and gorgeous! Love it!"
Sachin L.Verified
The lovely women at lusta were so kind and cooperative during the buying process! Very effecient and quick as well!
NATURAL BLACK// GAME CHANGER // SIZE S // 20 INCH
Purchased item
NATURAL BLACK// GAME CHANGER // SIZE S // 20 INCH
"Very natural looking, hair is great, very com..."
Melissa W.Verified
All questions were answered in a very timely and thoughtful manner.
Glazed Truffle // Game Changer
Purchased item
Glazed Truffle // Game Changer
"This gorgeous girl took a hot minute to arriv..."
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