Mona M.Verified
I have bought 4 pieces from Lusta. It’s a great sign when you keep coming back for more!!
Purchased item
Chai Tea // Silk Topper
"Truly amazing and natural looking. High mark..."
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Amy R.Verified
XO
Purchased item
Toasted Vanilla // Illusion Lace Topper
"4th topper! Love and this is best one yet!!"
Sharon C.Verified
Awesome product and caring friendly staff.
Purchased item
FREE ULTIMATE KIT
"I love my topper. I cannot fault it. Easy to..."
Jodie A.Verified
The staff are so friendly and helpful. I had such a wonderful experience. Georgia went out of her way to help me and followed up to ensure I was 100% happy. Love this company, they truly care
Purchased item
Dirty Dark Blonde // Clingy Fibers
"Fantastic product. Best on the market from co..."
Fiona G.Verified
Best experience from start to finish!! ❤️
Purchased item
Icy Platinum White // Clingy Fibers
"Oh yes please — I’d love to win the voucher!..."
Julia R.Verified
Customer service is excellent!!
Purchased item
Burnt Honey // Illusion Lace Topper
"I’ve loved my topper from the minute it came..."
Sarah J.Verified
Quick arrival, ordering is easy. Thanks Lusta.
Purchased item
Darkest Brunette // Clingy Fibers
"Awesome stuff, couldn't live without it. Cove..."
Iben S.Verified
I’m so happy I found you and glad the return policy was easy so I found the one for me.
Purchased item
Mocha Latte // Illusion Lace Topper
"Thank you to Lusta and the team for your kind..."
Leah G.Verified
Excellent
Purchased item
Maple Butter // Silk Topper
"I’m in love! I’m amazed how it looks and feel..."
Line S.Verified
Simple and safe
Purchased item
Lusta Brows The Natural - Dark
"Best brows on the market!!"
Sarah T.Verified
From start to finish I’ve had such a wholesome experience shopping with Lusta. From personalised videos from Kim to follow up messages making sure I was happy with everything, the customer service has been very personal and I’ve really appreciated that!
Purchased item
Black Friday Ultimate Kit
"This kit is perfect! It has everything I need..."
Susan A.Verified
Good customer service !Difficult getting color match even with photos. When you get the thinning, cut, you can not return
Purchased item
Thinning and Softening Cut
"I do love LUSTA and I love the customer. I HA..."
Irina S.Verified
The shopping experience was great. The support team responded quickly, and most importantly, I received honest, genuine advice.
Purchased item
Chai Tea // Silk Topper
"I’ve been struggling with trichotillomania si..."
Amy H.Verified
Even though I’m in NYC and Lusta is in Australia, I got my piece so quickly. And even the process of returning it and exchanging it was a breeze. Lusta has the best customer service I’ve ever encountered. Thank you, Lusta!
Purchased item
Glazed Truffle // Game Changer
"I love the fit of the cap — it’s the first on..."
Emily S.Verified
Lusta takes customer service to a whole other level! They are there to help and support you every step of the way. I didn't feel like just another number/transaction. It was a wonderful experience!!
Purchased item
Black Friday Ultimate Kit
"What a fun and cute pack of goodies! I love t..."
Jacki A.Verified
Customer service is so wonderful. Staff is available to help pick best match.
Purchased item
Black Friday Ultimate Kit
"Absolutely stunning 😍"
Kelly A.Verified
The free consultation made all the difference. Colors can be deceiving on computers, so sending my photo in ahead of my consultation made the color selection a very quick decision as Rachel had determined the closest possible color before we started the call.
Purchased item
Brunette Mousse // Illusion Lace Topper
"This topper is my first topper. I would never..."
Julia S.Verified
Rachel was so helpful and kind! She walked me through how to place and adjust my topper via video chat.
Purchased item
Maple Butter // Illusion Lace Topper
"My very first topper and I love it! I can’t w..."
ShannaVerified
Lusta makes the whole process of ordering a topper so easy. From color matching and personalized consultations through online chat and email the whole process is smooth. The support is so helpful and important when you’re just starting this journey. I can’t say enough about them. Love Lusta!!
Purchased item
Sweet Espresso // Lace Topper
"This topper looks so real and is really comfo..."
Danielle K.Verified
Easy to do. I appreciated the consult call.
Purchased item
Natural Darkest Brunette // Illusion Lace Topper
"Obsessed! This is exactly what I hoped for wh..."
Cheryl C.Verified
Such amazing customer service!! So grateful for the genuine help I received!
Purchased item
Black Friday Ultimate Kit
"Such a nice addition to my order to get all t..."
Miri E.Verified
Everything went smooth snd shipping was very fast, I just wish Lusta would have the silktop without the front lace.
Purchased item
Chai Tea // Game Changer
"I have always loved Lusta. This is my second..."
Rachel D.Verified
Very helpful and kind.
Purchased item
Highlighted Toffee // Illusion Lace Topper
"The illusion lace topper is wonderful. This..."
Steven H.Verified
Easy and great communication. GREAT SUPPORT. The one on one virtual sessions were amazing! Made a huge difference
Purchased item
NATURAL DARKEST BRUNETTE // SILK TOPPER
"Great color and length match. The only part I..."
Pat L.Verified
Would definitely order again without hesitation!!
Purchased item
Black Friday Ultimate Kit
"Everything exceeded my expectations!!"
Ellen G.Verified
The Lusta team responds quickly and were very patient and helpful with all my questions.
Purchased item
GOLDEN TOFFEE LACE PRE-CUT // GAME CHANGER
"I absolutely love the color and the cap fits..."
Jennifer P.Verified
Lusta was amazing to shop with. They were available to answer all my questions and to ease my mind in this type of purchase!
Purchased item
Chai Tea // Silk Topper
"This is my first time shopping with Lusta and..."
Despina M.Verified
The team was so helpful to me. I was scared and hesitant to order hair online and they made it so easy and exciting. I do not think there is any other company like Lusta. The unboxing talk was also extremely helpful.
Purchased item
Black Friday Ultimate Kit
"It was great to receive this with my topper...."
Sarah P.Verified
First consult was great, second felt like the person was not really hearing my concerns and just was pulling out tips and tricks from a binder
Purchased item
Highlighted Toffee // Silk Topper
"I am not really happy. I tried the unbxing an..."
Taylor B.Verified
Too notch customer service! Everyone made it a smooth process from start to finish, answering all my questions along the way.
Purchased item
Iced Milkshake // Illusion Lace Topper
"I don’t even know where to begin, but I’ll st..."
Tali Z.Verified
perfect
Purchased item
Natural Darkest Brunette // Game Changer
"Love it!"
AniaVerified
Im very happy about all my wigs from Lusta. Hopefully will be more blonds, and colours to try !
Purchased item
Priority Order Processing
"I love those wigs. ! Very comfortable, stay o..."
Tania H.Verified
Everything they say about their exceptional customer service is true. Always happy to hop on a video call, answer questions via chat and email. They are the absolute best!
Purchased item
Dark Roast // Illusion Lace Topper
"This is my first lace topper (Dark Roast) and..."
Virginia F.Verified
Easy and helpful service
Purchased item
Highlighted Toffee // Illusion Lace Topper
"Beautiful, natural looking and lightweight -..."
Jen F.Verified
Customer service from Dana was exceptional — she was helpful, patient, and made the whole experience easy and enjoyable. Highly recommend both the topper and the service.
Purchased item
Maple Butter // Illusion Lace Topper
"I purchased Lusta Lace Topper in Maple Butte..."
Caroline B.Verified
Once a Lusta Girl, always a Lusta Girl!
Best service in the world. It’s more than a service, it’s a community!
Purchased item
Natural Rich Brunette // Illusion Lace Topper
"It’s unbelievable how light the topper is and..."
Chrisitna H.Verified
They were great with the unboxing call. My order arrived quickly to the US which I was a little concerned about. Perfect shopping experience.
Purchased item
WHIPPED HONEY // LACE TOPPER // 16 INCHES // 8x8 CAP
"Absolutely amazing! I only wish I had ordere..."
Jacqueline H.Verified
So easy to order detailing every wig
Purchased item
Priority Order Processing
"Love it very light fits perfectly colour just..."
Teresa Z.Verified
wonderful
Purchased item
Natural Black // Game Changer
"I am still learning, and I am also having the..."
Sandra W.Verified
Nice fast and easy
Purchased item
Toasted Vanilla // Illusion Lace Topper
"Really love the thin lace top. Sits snuggly..."
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