It’s really unfortunate that you don’t allow returns even for an unopened product. My family purchased from you twice, without realizing it, as we were trying to surprise each other with a gift. Since I was the second person to purchase, we ended up with two maps in one household and only needed one.
I attempted to return the unopened item, but my request was denied. This is disappointing and not a great practice for a startup. Best of luck growing a business with customer service like this.