Highly disappointed. My new desk frame arrived with deep scratches under the foam and a dented power supply. Maidesite refuses to admit it's a factory QC issue, falsely blaming the courier. Their first compensation offer was an insulting 20 EUR. Pushing hard only got their "maximum" of 35 EUR—a joke for a damaged new item. They offered a return pickup, but waiting at home all day is a huge headache. Plus, their China-based support makes communication painfully slow due to time zones.