Lon B.Verified
A bit pricey and too many subsequent emails. Otherwise, thanks and look forward to doing business with you again.
Purchased item
Calming Warm Dog & Cat Blanket
"A little thinner than I was expecting but the..."
The Calm Pet store reviewsSee product reviews
Sharon G.Verified
Experience was fine
Purchased item
Calming Durable Duck
"Gus, 18 month Portuguese Water Dog, ripped th..."
Steven S.Verified
Waiting on replacement
Purchased item
ToughBear 2.0 - Designed for Heavy Chewers
"Our dog loved the blue teddy, but am waiting..."
Joseph K.Verified
Customer service should have reached out after my first complaint/email
Purchased item
ToughBear 2.0 - Designed for Heavy Chewers
"Not even five minutes into it the toys alread..."
John M.Verified
No
Purchased item
ToughBear 2.0 - Designed for Heavy Chewers
"Dog chewed through the foot seam 10 minutes a..."
Stephen D.Verified
After emailing letting you know the replacement had already split, I was told there was nothing could be done. Product was not worth the money. This is the last product I’ll purchase from your company.
Purchased item
Calming Durable Duck
"This was the second one we received. The repl..."
Scott H.Verified
Late delivery.
Purchased item
Calming Durable Duck
"The duck is great. Will give toys one by one..."
Linda M.Verified
Expérience with the company was not an issue, it was the product.
Purchased item
Calming Durable Duck
"My dog had it torn up in seconds to get stuff..."
William J.Verified
Did not know these products are from China and would not have ordered them if I knew that up front.
Purchased item
The Original Floppy Lobster - Interactive Dog Toy
"My dog destroyed it in 5 seconds"
Jill J.Verified
No
Purchased item
The Original InvinciPups Heavy Duty Chew Toy
"Tough. Not the dog’s favorite color & squeake..."
Michelle L.Verified
Shipping was very slow
Purchased item
ToughBear 2.0 - Designed for Heavy Chewers
"I think this is just a matter of expectations..."
Diana V.Verified
Staff is polite but the only 1 time replacement needs to change if a item is said to be indestructible
Purchased item
Calming Durable Duck
"Don’t advertise that this is a tough toy …it’..."
Michelle T.Verified
See order #25161
Purchased item
Calming Dog Bed
"See emails regarding order #25161"
Peter C.Verified
Company seems good but the products didn't stand up to my seven month old Lab.
Purchased item
ToughBear 2.0 - Designed for Heavy Chewers
"My dog destroyed the toys in 45 minutes and I..."
Joseph W.Verified
No thanks.
Purchased item
2x Magic Pet Hair Remover
"Didn't receive it."
Albert A.Verified
Ducks to awhile to reach me but ultimately made it just in time for Christmas.
Purchased item
Calming Durable Duck
"Duck made it to me on time but I do think the..."
Vanerris M.Verified
Took a bit longer than I expected to receive the bear but I ordered it literally 2 days before Christmas so that was my bad. However, the tracking was vague in detailing the locations of the numerous facility stops it made before arriving at its final destination.
Purchased item
ToughBear 2.0 - Designed for Heavy Chewers
"From the moment I opened the package, my dog..."
Nancy S.Verified
Wanted to return, have not heard back from my email
Purchased item
Calming Dog Bed
"I need to return this item, have not heard ba..."
Randy B.Verified
I need to return these toys.
Purchased item
Calming Durable Duck
"We would like to return the ducks. We were ve..."
Christopher P.Verified
fast shipping but not worth it
Purchased item
Calming Durable Duck
"Betty has no interest in the duck, and the "f..."
Tom M.Verified
Terrible. No response from support after a week. Product was destroyed by my dog in fewer than 10 minutes.
Purchased item
ToughBear 2.0 - Designed for Heavy Chewers
"It’s not a tough bear. There’s no 24X7 servi..."
Aron S.Verified
Refund my money
Purchased item
ToughBear 2.0 - Designed for Heavy Chewers
"My dog literally played with it less than 10..."
Kevin S.Verified
Toys are expensive and no more durable than a child's plushie. "Calming" toys (2 of them) lasted 10 minutes each, a "tough bear" lasted 20z Nearly $100 for these toys, not remotely worth the cost. Cute if you have a toy dog who wants to cuddle a toy, useless for chewers.
Purchased item
ToughBear 2.0 - Designed for Heavy Chewers
"My dog destroyed the "tough bear" in about 20..."
Vicki S.Verified
No
Purchased item
Calming Dog Furniture Cover
"So cheaply made"
For Erica C/o Peter H.Verified
Delivery was longer than expected but overall communication went well
Purchased item
Calming Durable Duck
"Durable and useful as a toy and pillow. We gi..."
Daneshu C.Verified
Just wish the toy could have lasted longer.
Purchased item
ToughBear 2.0 - Designed for Heavy Chewers
"My dog tore it apart within 3 hours."
Terry S.Verified
Shipping needs improvement.
Purchased item
Personalized Leather Dog Collar
"Shipping is a long wait but the personalized..."
Meredith M.Verified
No
Purchased item
Calming Durable Duck
"It was not durable at all. Not worth the cos..."
Laura C.Verified
You need to try out your chew toys on real life chewers to make sure they stand up to your claims. My dogs had the ducks and the alligator torn apart within five minutes and stuffing everywhere. The bear took a little longer but my one dog was able to get the leg off of it and stuffing out of it. The only thing you could offer me was a store credit and not a total refund for everything. Not happy. Zero out of five stars...
Purchased item
ToughBear 2.0 - Designed for Heavy Chewers
"Try your products out on real life heavy chew..."
Lori Z.Verified
Slow customer service
Purchased item
Dog Fleece Coat
"The coat was way too small and did not match..."
Therese G.Verified
The bear took a long time to get here.
Purchased item
ToughBear 2.0 - Designed for Heavy Chewers
"One dog adores it but ripped the ear a little..."
Mary R.Verified
no
Purchased item
ToughBear 2.0 - Designed for Heavy Chewers
"My 40lb dog had the duck unstuffed and decapi..."
Jose V.Verified
It does not seem like they know how to issue a refund after a package went missing from the GOFO delivery company.
Purchased item
Calming Durable Duck
"Terrible customer service. They do not care..."
Higinio G.Verified
All three of my toys were destroyed the first two days.
Purchased item
Calming Durable Duck
"trashed the first day"
Janice W.Verified
Delivery was VERY slow.
Purchased item
ToughBear 2.0 - Designed for Heavy Chewers
"The little bear was absolutely darling, but i..."
Debbie G.Verified
Great service
Purchased item
2x Magic Pet Hair Remover
"Works great"
Suzette V.Verified
Nope
Purchased item
ToughBear 2.0 - Designed for Heavy Chewers
"This lasted 20 minutes before my bulldog chew..."
Janet O.Verified
Perfect
Purchased item
Calming Cat Bed
"I love the bed. Thank you!"
Maureen G.Verified
BIG SCAM. Shipped from Asia, takes weeks to arrive, not durable at all and certainly not well made
Purchased item
Calming Durable Duck
"Awful. Pretend to be American company but pro..."
Tena F.Verified
It was slow in the mail
Purchased item
Calming Warm Dog & Cat Blanket
"It’s smaller than I expected"
The Calm Pet store reviewsVisit store