Daron W.Verified
Very easy process from buying to delivery
Purchased item
Kylin Low EMF Carbon Infrared Sauna Room 3 Person H6301 (HL-400K)
"Very good product and an excellent company to..."
KylinAustralia store reviewsSee product reviews
Kirsty H.Verified
We needed a replacent latch the team were extreamly helpful and one was in the mail the next day.
Purchased item
Spare Parts Payment link For Kylin Products
"Love the sauna. We use it every day. Cant wai..."
Jude R.Verified
Len was very helpful she assisted me in what I needed .. although I didn't like you don't take cash and have to wait for a receipt by the afternoon
Purchased item
Kylin Superior Ultra Low EMF Carbon Far Infrared Sauna 2 people - K8204 PRO
"It gets hot pretty quickly.. which I like the..."
Michael C.Verified
Excellent service.
Purchased item
Kylin Low EMF Carbon Infrared Sauna Room 1 Person H6103 (Floor Heater included)
"Loving the sauna. Definitely a two person job..."
Vicki R.Verified
Made the call to Kylin Eastwood, after researching many different Saunas...the staff member I spoke to (Faye) found me a better deal with Delivery and we picked it up from the Country Depot a few days later.
Purchased item
Kylin Full Spectrum Low EMF Carbon Far Infrared Sauna 2 people - K8200 FS
"Love it.
Helps with the Aches and pains...
R..."
Ang D.Verified
Great product. Communicating tween purchase and delivery was non existent but was answered when I reached out.
Purchased item
Kylin Sauna Seating Cushion Mat for 2 person sauna- 107*42*5 - Brown
"Great addition to sauna"
Ashley B.Verified
Easy! Great customer service
Purchased item
Kylin Low EMF Premium Carbon Far Infrared Sauna 2 people - K8202
"Absolutely love my sauna ! The customer servi..."
Shona V.Verified
No regrets!
Purchased item
Kylin Low EMF Carbon Infrared Sauna Room 3 Person H6303 (Floor Heater included)
"Decisions decisions! It took me months to dec..."
Marcus M.Verified
Easy to deal with and good communication
Purchased item
Kylin Low EMF Carbon Infrared Sauna Room 2 Person QD-D2
"Sauna was delivered on time and assembly was..."
Karen H.Verified
Great showroom.
Purchased item
Kylin Low EMF Premium Carbon Far Infrared Sauna 2 people - K8202
"Performs just as we expected. Value for money..."
Fiona W.Verified
Website is easy to navigate and customer service from placing the order to delivery is super!
Purchased item
Kylin Sauna Seating Cushion Mat for 2 person sauna- 107*42*5 - Brown
"I purchased the sauna at Christmas for my hub..."
Mark L.Verified
Overall it was good. We had a slight challenge which they fixed for us. They were friendly and helpful.
Purchased item
Kylin Low EMF Carbon Infrared Sauna 2 Person with floor heater H6201-F
"A great value sauna. Build well and works as..."
Cynthia H.Verified
Excellent customer service
Purchased item
Control Panel Cable - YG
"The part was replaced very quickly. The gentl..."
James W.Verified
Very helpful and prompt with repairs and communication.
Purchased item
Control box No Main Switch - YG
"Very helpful in repairing and installing the..."
Melinda M.Verified
Service was awesome with sorting freight and helping keep the price affordable. Very helpful. Thank you
Purchased item
Kylin Full Spectrum Low EMF Carbon Far Infrared Sauna 2 people - K8200 FS
"Have been using for just over a week now. App..."
Gary F.Verified
We went to the showroom and the staff member there was very helpful in showing us the different options.
Purchased item
Kylin Low EMF Carbon Infrared Sauna Room 3 Person H6303 (Floor Heater included)
"Delivery was great. Help and support was gre..."
Melissa G.Verified
the showroom in Belmont (Perth) was very good and the two staff members we met on different days were very helpful as was the online staff.
Purchased item
Kylin Red Light Therapy Panel K300 PRO
"working well so far, bit tricky to fit to bas..."
William B.Verified
Backrest not delivered with sauna, request for refund has been ignored for weeks.
Purchased item
Sauna Ergonomic Backrest Support - Kylin Sauna Accessories
"The backrest has not been delivered yet, my r..."
Sergio T.Verified
All smooth and on time
Purchased item
Kylin Low EMF Carbon Infrared Sauna Room 2 Person QD-D2
"Almost everything is right.
A more powerful r..."
Nigel J.Verified
Brill…
Purchased item
Kylin Full Spectrum Low EMF Carbon Far Infrared Sauna 2 people - K8200 FS
"Hot!!!!"
Greg M.Verified
Great product but Kylin also offered/demonstrated great customer service; from online chat/info, to order assistance and confirmations, to after sale responses and actions. The lovely gent who delivered & installed our sauna in place was professional, helpful and super neat and tidy. Would recommend.
Purchased item
Kylin Low EMF Carbon Infrared Sauna Room 2 Person H6201 (HL-300K)
"We bought the Kylin Low EMF Carbon Infrared S..."
Claire B.Verified
Great experience! They were happy to delay delivery until I returned from overseas and kept me updated with clear communication via text. It was refreshing to deal with real people rather than automated messages, and the whole process was smooth and hassle-free.
Purchased item
Elite - Kylin Low EMF Premium Cedar Infrared Sauna Room 2 Person - H6202-C
"We're really happy with our sauna. It was eas..."
Tyler S.Verified
Great
Purchased item
Kylin Low EMF Carbon Infrared Sauna Room 2 Person H6203 (Floor Heater included)
"Awesome love my new sauna thanks alot, easy t..."
Garry R.Verified
Went on a sunday and was helped by a knowledgable chap - there was quite a few on display so you can see them in action and the differences they have
Purchased item
Kylin Low EMF Carbon Infrared Sauna 2 Person with floor heater H6201-F
"Bought for the wife - as she is exercising ev..."
Reazhan J.Verified
No good
Purchased item
Kylin Low EMF Carbon Infrared Sauna Room 1 Person H6103 (Floor Heater included)
"Poor"
Anthony R.Verified
Great service. Delivery was well communicated and on time.
Purchased item
Kylin Low EMF Carbon Infrared Sauna Room 3 Person H6303 (Floor Heater included)
"Amazing. I’ve always wanted a Sauna at home a..."
Maureen P.Verified
.
Purchased item
Kylin Low EMF Carbon Infrared Sauna Room 2 Person H6201 (HL-300K)
"Easy to put together, works great."
Glenn C.Verified
Staff was very friendly and helpful
Purchased item
Kylin Full Spectrum Low EMF Carbon Far Infrared Sauna 2 people - K8205 FS
"Compact design so it fits in spare room.
Wor..."
Richard B.Verified
Freindly service at time of pick up
Purchased item
Kylin Low EMF Carbon Infrared Sauna Room 3 Person H6303 (Floor Heater included)
"Easy to assemble, all works as described."
Robert K.Verified
Very helpful
Purchased item
Kylin Low EMF Carbon Infrared Sauna Room 1 Person H6103 (Floor Heater included)
"Easy to put up very pleased with quality, des..."
Phil (.Verified
Great service
Purchased item
Kylin Low EMF Carbon Infrared Sauna Room 3 Person H6303 (Floor Heater included)
"Amazing, great to have it in the comfort of h..."
Liz B.Verified
Prompt responses when ordering and enquiring about time and delivery
Purchased item
Kylin Low EMF Carbon Infrared Sauna Room 2 Person H6203 (Floor Heater included)
"Very easy to assemble and very easy to operat..."
Wade F.Verified
End of financial sales can’t beat
Purchased item
Kylin Low EMF Carbon Infrared Sauna Room 2 Person H6203 (Floor Heater included)
"Easy setup and quality material the ease of u..."
Kevin T.Verified
Salesman in the Eastwood store was very helpful.
Purchased item
Kylin Low EMF Carbon Infrared Sauna Room 2 Person H6203 (Floor Heater included)
"The sauna meet all my expectation.
Salesman i..."
Justin B.Verified
Great communication and service
Purchased item
Mica 2A5-A Build-in Foot Heating Panel With Frame - YG
"Great product"
Joe C.Verified
it was okay
Purchased item
Kylin Full Spectrum Low EMF Carbon Far Infrared Sauna 2 people - K8205 FS
"doesn't heat enough takes ages to heat and de..."
Gavin L.Verified
Wasn’t deal with
Purchased item
Kylin Low EMF Carbon Infrared Sauna Room 2 Person H6203 (Floor Heater included)
"Easy to build , quality is great ,easy to use"
Colleen M.Verified
Easy
Purchased item
Kylin Low EMF Carbon Infrared Sauna Room 2 Person QD-D2
"My experience was stress free and easy to put..."
Adrian I.Verified
good website, order was processed and ready for pick up within a few hours
Purchased item
Kylin Low EMF Carbon Infrared Sauna Room 1 Person H6103 (Floor Heater included)
"great product, easy to assemble, amazing to u..."
Ashleigh L.Verified
Very easy and fast
Purchased item
Kylin Low EMF Carbon Infrared Sauna Room 2 Person H6203 (Floor Heater included)
"It's great!"
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