When I first noticed the problem, I followed the company’s instructions and reached out by email. The website stated that I would receive a response within 72 hours, but I never got a reply. Instead, I just kept getting promotional emails about sales and specials. It’s very frustrating to spend money on a product and then be ignored when there’s an issue.
Overall, the hair might work if you don’t plan to dye or style it much, but if you’re looking for durable, true raw hair, I wouldn’t recommen