Duck Apparel Store review | Loox

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Vanessa M.
When I wanted to change the size (it was incorrectly delivered as a 30 instead of a 38), I was told it was no longer on sale and I would pay the full price. I would also have to courier it back, at my own expense, wait until it was verified to be unsused, then they would send a new one for a significant price increase. This isn't a good experience. It would take weeks to sort out and by then I would have been on holiday to the UK, where I needed the jacket. There must be an easier way. Takealot?
Iceberg Midi Parka™
Purchased item
Iceberg Midi Parka™
"Great parka but it is very long. I'm 1.6m tall and this jacket is close to..."
Tarnia S.
Easy method of purchasing
Lilac Leopard Kaftan
Purchased item
Lilac Leopard Kaftan
"Love the fabric and the way the kaftan fits. Also love the bag. So convenie..."
Carisa M.
Would have loved free delivery for a smaller amount of purchase ♡
Honey Classic Parka™
Purchased item
Honey Classic Parka™
"This honey puffer is exquisite and the quality and comfort of it exceeded a..."
Riana E.
From the purchase to the receiving of my parcel was just excellent!!
LIMITED EDITION: Truffle Butter Leggings
Purchased item
LIMITED EDITION: Truffle Butter Leggings
"Fantastic leggings! Feels fantastic"
Gail H.
A pleasant experience
Ebony x Ivory Classic Parka™
Purchased item
Ebony x Ivory Classic Parka™
"Already a well travelled Ducky..she's currently in Spain 😍"
Brenda H.
Thank you for your great service
Latte Classic Parka™
Purchased item
Latte Classic Parka™
"Thank you for your great service and product"
Ronel P.
Great, easy & painless
The Cairo Sands
Purchased item
The Cairo Sands
"I love my jacket - not worn it yet, but will definately have the chance soo..."
Eddelene M.
Great snd fast delivery.
Sage Classic Gilet
Purchased item
Sage Classic Gilet
"I so love it. It is perfect. Everything of it the cut the finishing is exce..."
Karen S.
Efficient. However, when I tried to change an order within minutes of placing it, I had no response to emails and the original size 9incorrectly) selected was sent anyway. Luckily it fits (only just).
Sage Classic Parka™
Purchased item
Sage Classic Parka™
"Cant wait to wear it when the weather cools down! Love the colour."
Michelle W.
Quick and easy, delivery
Leopard Grecian Dress
Purchased item
Leopard Grecian Dress
"Love the fabric and flow of the dress, perfect for summer"
Bronwen M.
Great web site. Even better service. Thanks Ducks 😎
The Cairo Sands
Purchased item
The Cairo Sands
"Absolutely love my rain jacket. Pics to follow on my Dezember holiday 👌🏻"
Lolita R.
I ordered incorrect style and requested cancellation. The order was cancelled promptly and I was advised to place order for the style I wanted.
Sage Classic Parka™
Purchased item
Sage Classic Parka™
"Quality product, beautifully finished"
Daan V.
Good al round experience, ordering, quick delivery and great fit
Ink Butter Leggings
Purchased item
Ink Butter Leggings
"Wish I had ordered more Nice fit"
Romaine C.
All went very smoothly
The Woven Handbag
Purchased item
The Woven Handbag
"Classy tote! Nice woven fabric and love the striped straps. Not too big🥰"
Lizette V.
Professional
The Cairo Sands
Purchased item
The Cairo Sands
"Love this jacket, beautifully made and feel classy wearing in it"
Ryan R.
Very easy to order and shipment was sent very promptly
Lipstick Crush No. 5
Purchased item
Lipstick Crush No. 5
"It’s a Xmas gift so have not opened it yet"
Benette V.
I requested an urgent delivery and have to say the customer service is next level professional
Sage Ultra Parka™
Purchased item
Sage Ultra Parka™
"I bought the sage parka to take with on my trip to Europe and have to say t..."
Tarynne T.
Very efficient
Game Day Classic Parka™
Purchased item
Game Day Classic Parka™
"Beautiful colour, gorgeous fit. True to size."
Annemarie V.
Website easy, service excellent.
LIMITED EDITION: Truffle Butter Leggings
Purchased item
LIMITED EDITION: Truffle Butter Leggings
"Great quality and nice fit."
Gail L.
Love the brand as a whole. Relatively fast and reliable shipping. Amazing black Friday deals. Will be considering some of the down apparel in Winter.
Vintage Vogue Grecian Dress
Purchased item
Vintage Vogue Grecian Dress
"Unfortunately despite other products being absolutely stunning and great qu..."
Celeste R.
It was quick and easy
The Truffle Haze
Purchased item
The Truffle Haze
"I love my new Jacket"
Nazeer V.
Vv
Mens Sage x Black Classic Jacket
Purchased item
Mens Sage x Black Classic Jacket
"Xxx"
Bridget P.
Very easy way to shop and communication from them is great.
The Cairo Sands
Purchased item
The Cairo Sands
"The jacket is very comfortable to wear and looks great"
Nastashia C.
See previous comments
Tartan x Mist Classic Parka™
Purchased item
Tartan x Mist Classic Parka™
"The size comparsons to k-way jackets are way off which resulted in me purch..."
Tonya M.
Well organised and kept up to date on delivery. Thank you :)
Navy Midi Parka™
Purchased item
Navy Midi Parka™
"Excellent buy fits perfectly - Highly recommend!!!"
Lin G.
The whole process was so smooth and efficiently executed.
Midnight Classic Gilet
Purchased item
Midnight Classic Gilet
"The fit was perfect and despite the warmth the light weight was remarkable..."
Suné V.
Effortless
Sage Classic Parka™
Purchased item
Sage Classic Parka™
"Love the jacket, soft and light and warm"
Marjolein B.
Great service
The Cairo Sands
Purchased item
The Cairo Sands
"Lovely lined raincoat. Fits in a little bag . Very neat."
Adele F.
Good service, thank you!
Cocoa Butter Leggings
Purchased item
Cocoa Butter Leggings
"Best leggings ever"
Prosystech Cc L.
Easy
Cocoa Butter Leggings
Purchased item
Cocoa Butter Leggings
"Love wearing mine"
Candice B.
Incredible service from the start! Always kept informed and personalized messages were just the added touch. I will definitely be back
Ink Butter Leggings
Purchased item
Ink Butter Leggings
"Fantastic fit, and the quality is absolutely amazing! The first purchase of..."
Rachel C.
Returns policy (due to no fault of mine) is not comparable to other small Cape Town businesses. If they make a mistake - the customer has to fund shipping back and forth.
Cocoa Butter Leggings
Purchased item
Cocoa Butter Leggings
"The fabric, and quality is excellent. However, the sizing guide is incorre..."
Alex N.
very efficient
The Truffle Haze
Purchased item
The Truffle Haze
"Your raincoats are wonderful. long enough to be effective too!!"
Marizanne B.
Vinnig en baie verbuikersvriendelik
Vista Classic Jacket
Purchased item
Vista Classic Jacket
"Duck Apparel is the best jacket you can have."
Elize B.
Happy.
Ink Butter Leggings
Purchased item
Ink Butter Leggings
"Happy customer."
Nicole S.
Quick, efficient and easy!
Latte Classic Parka™
Purchased item
Latte Classic Parka™
"So excited to get a nice Black Friday special. Love love love my puffers. T..."
Gail G.
Delivery was a bit longer than normal but that was due to black friday
Rosewater Mist
Purchased item
Rosewater Mist
"Love the colour. Perfect fit and a good length. Ideal for all the rainy day..."
Ann C.
love the service from special people
The Milan™: Cat-Eye Frame
Purchased item
The Milan™: Cat-Eye Frame
"fabulous glasses and wonderful service, thank you"
Paola M.
Very professional service - orders arrived promptly and beautifully packaged. Thank you Duck Apparel!
Cocoa Butter Leggings
Purchased item
Cocoa Butter Leggings
"Really beautiful fit and feel ..... soft to touch and offer great support...."
Lee-ann B.
Quick and easy and delivered promptly. Thank you.
Rosewater Mist
Purchased item
Rosewater Mist
"I love my raincoat, I just wish the lining was different inside like the re..."
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