The return process is…basically none existent. The online form requires photos to be attached…but then it won’t accept photos because they are “too large” of files, even when compressed or zipped.
I eventually was able to get a returned text that provided an email address. At this point, as it was three days since stating the process, I gave up because since charge a return processing fee, I’d have probably gotten a whole $2 back 🙄