It was rough getting the pants. They were initially sold out. When they came back in my size, I ordered. Found out there was a delay. I was offered a smaller size, but I didn’t think that was a good idea considering how big my behind is. They came about 4 days late. I was offered a discount for my next purchase, but I likely won’t use it. A partial refund would have been ideal, but had the pants been on time, the same amount of money would have been spent, so it doesn’t matter.