M D.Verified
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Purchased item
Premium Velvet - Pink/Blue
"It relieves the tension in my shoulders and a..."
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Val P.Verified
Easy to make choices. Love the color you picked for my extra cover too!
Purchased item
Suede Hot Pink/Blue Maker's Pillow
"I love my pillow and all the extra! So comfo..."
Jarod M.Verified
For an $80 product, I was hoping my money would go a bit further in terms of structure and overall support when I am crafting. While it may work well for others who already have a very supportive chair, it just didn’t feel like a meaningful upgrade for me and I haven't used it in months for this reason.
Purchased item
Premium Velvet - Navy/Beige
"I know this pillow is very popular, and I can..."
Raye M.Verified
Good follow up from customer service
Purchased item
Velvet Bronze/Mahogany Maker's Pillow
"The pillow has helped relieve arm tension whi..."
Judy D.Verified
Loved the pillow
Purchased item
Premium Velvet - Green/Blue
"Absolutely love the pillow! It’s amazing and..."
Alden B.Verified
I feel their customer service could be much better.
Purchased item
Premium Suede - Purple/Black
"Cover arrived damaged. I received a weak apol..."
Deborah P.Verified
Took several emails to check on the long time from order to delivery, several emails with several excuses. But, it all finally arrived.
Purchased item
Crafters Hand Cream Sample (20ML)
"I can't see that it helps dryness...at all."
Gina B.Verified
Highly recommend!
Purchased item
Standard Pillow - Black
"Best pillow ever!! I use it every day, for bo..."
Gina S.Verified
No
Purchased item
Suede Hot Pink/Blue Maker's Pillow
"I love my pillow. It is very helpful when I’m..."
Kathleen H.Verified
I love that the cover has pockets in it I put my stitch markers and an extra hook and compact scissors and my plastic tapestry needle so I have essentially everything and comfort while crocheting
Purchased item
Compression Gloves For Crafters
"I have arthritis but love to crochet and knit..."
Suzanne K.Verified
Resolved a small problem quickly and efficiently.
Purchased item
Premium Velvet - Navy/Beige
"Wonderful for knitting and crocheting. And a..."
Alex M.Verified
Quick and kind customer service
Purchased item
Standard Pillow - Black
"Love this pillow and Valari's customer servic..."
Myra L.Verified
Customer service is awesome
Purchased item
Velvet Bronze/Mahogany Maker's Cover
"Love my new cover and the pillow as well for..."
Gail W.Verified
.
Purchased item
Velvet Purple/Orange Maker's Pillow
"Love my pillow. It provides exactly the amou..."
Cecilia M.Verified
The accommodation when o messed up my order and how easy it was to fix it.
Purchased item
Premium Velvet - Red/Grey
"Bought this for my partner that loves to game..."
Lisa F.Verified
Customer service is lacking when issues arise.
Purchased item
Premium Velvet - Green/Blue
"I was supposed to get a $39 gift with my pack..."
Mical J.Verified
The quality seemed to be good, but it was way too small for the pillow I was trying to cover(not a Valari pillow). I did manage to stuff it in the cover after a lot of hard work, but it made the pillow so hard it was uncomfortable to use so I took it off. Now the cover is just taking up space on a shelf in my closet. Not sure what to do with it at this point.
Purchased item
Quensland Fiji Yarn
"The wool is soft, in fact I had to knit very..."
Christina D.Verified
Customer service was amazing when I had an issue with the cover of my first pillow. I was so happy with the quick and thorough response.
Purchased item
Premium Velvet - Beige/Pink
"Great pillow and great customer service! The..."
Stacy S.Verified
Great!
Purchased item
Standard Pillow - Grey
"Love it!"
Sherry S.Verified
The order came quickly. The order process was easy!
Purchased item
Compression Gloves For Crafters
"My hands would get cramps in them when a croc..."
Tanya K.Verified
Great customer service
Purchased item
Rare Covers (no pillow)
"I was impressed with Valari customer service...."
Tiffany S.Verified
I have no experience with staff as after they changed my order, messed up the changed, trying to charge me more money after completed sale no customer service will return any form of communication.
Purchased item
Premium Suede - Purple/Black
"You changed my order. Tried to charge me more..."
Sue B.Verified
Customer service was quickly responsive and solved my issue.
Purchased item
Suede Beige/Pink Maker's Pillow
"Great quality of fabric and details of pocket..."
Jacqualyn V.Verified
Nope, the only thing I did was waste my money & time.
Purchased item
Premium Suede - Purple/Grey
"I would like it fixed. I like the pillow. I h..."
James K.Verified
Perfect!
Purchased item
Premium Suede - Purple/Grey
"Works perfectly! Was the perfect Christmas P..."
Neva C.Verified
.
Purchased item
Premium Velvet - Navy/Beige
"Very comfy"
Joseph R.Verified
Nothing
Purchased item
Premium Velvet - Navy/Beige
"I gave it as a gift"
Susan B.Verified
So glad I have it!
Purchased item
Premium Suede - Purple/Black
"I have had a big reduction in shoulder and ar..."
Lauri H.Verified
Pockets
Purchased item
Mystery Covers
"Checked all the boxes"
Patricia K.Verified
Nope
Purchased item
LYKKE Burnt Mango Wood Ball Winder
"The ball winder was a gift for a new wool spi..."
Jerry P.Verified
Than you
Purchased item
Crafteaze Premium Collection
"Perfect gift for the crochet family"
Megan A.Verified
Easy to work website, fast shipping and communication.
Purchased item
Velvet Rain Pattern Maker's Pillow
"Love the pillow for working on various fiber..."
Anita B.Verified
Delivery was delayed
Purchased item
Crafters Hand Cream (80ML)
"I really didn't feel this hand cream worked...."
Kenneth V.Verified
N/a
Purchased item
Suede Beige/Pink Maker's Pillow
"Great!"
Cathy B.Verified
Did not respond to email query and falsely advertised extra items that were not included.
Purchased item
Premium Velvet - Green/Blue
"Pillow seems fine so far. Would've given mor..."
Kathleen H.Verified
Disappointed that the extra cover did not also come with an extension clip. I may not be able to use that cover because of this.
Purchased item
Extension Clips (10") - For Premium Covers
"The clip is a perfect addition since I am a p..."
Robyn W.Verified
Love the pillow & hand cream!
Purchased item
Compression Gloves For Crafters
"I tried them on. They feel good and comfy. My..."
Deborah C.Verified
Customer service was amazing! I had a little hiccup with my strap connection and when I contacted Valari I quickly received a response and a fast fix was on the way. Thank you!
Purchased item
Velvet Rain Pattern Maker's Pillow
"I love my new pillow! Reading, crocheting and..."
Karen J.Verified
It was difficult to understand how to receive/order the free promo and took several emails to customer service to finally get it right and received. From what I have seen on socials, this issue is not unique to me. Though the company did make it right in the end, it should not be this difficult and confusing. My pillow is great, but I ordered gloves that arrived with a rip in the seam (poor workmanship) that again required another customer service contact to get replaced.
Purchased item
Premium Velvet - Pink/Blue
"I love the pillow and the size. It has real..."
Linda S.Verified
Quickly recieved.
Purchased item
Premium Velvet - Green/Blue
"Like very much but was under the impression i..."
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