I ordered another bag accidentally and I cancelled my order because my friend had bought a bag I could have. They sent it to me anyway. So I had to take the time to send it back. Most places would say just keep it but not optiwize. I had to find a printer and print out a label make a special trip to town and mail it back. Note this order was cancelled before product was sent. I was hoping actually praying there was something that actually worked. But no.