Shalondria H.
Customer service and response time need significant improvement. I placed my order with the understanding that it would ship within the timeframe stated at the time of purchase. While the shipping label was created within six business days, the actual shipment did not occur until an entire week later — not including transit time.
I reached out to the merchant multiple times via email prior to the order being shipped and unfortunately received no response. The lack of communication and follow-up
Purchased item
SELECTIVELY SOCIAL CROPPED HOODIE
"Customer service and response time need signi..."