Irontide Store review | Loox

Irontide store reviewsSee product reviews

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Jody C.Verified
Lousy
2.0 Irontide Hybrid Short
Purchased item
2.0 Irontide Hybrid Short
"Order took 6 months and wrong size"
Christopher R.Verified
Make it possible to exchange
2.0 Irontide Hybrid Short
Purchased item
2.0 Irontide Hybrid Short
"Need to exchange but they are no instructions..."
Dennis R.Verified
No customer service!
2.0 Irontide Hybrid Short
Purchased item
2.0 Irontide Hybrid Short
"Need to exchange for a smaller size but nobod..."
Stable H.Verified
Need to get a proper returns policy
2.0 Irontide Hybrid Short
Purchased item
2.0 Irontide Hybrid Short
"The waterproof pocket makes the shorts really..."
Kelly S.Verified
I am simply asking to return product for refund.
2.0 Irontide Hybrid Short
Purchased item
2.0 Irontide Hybrid Short
"I sent two emails requesting return for a ref..."
Thomas M.Verified
Zero reply.
Irontide Adventure Shirt
Purchased item
Irontide Adventure Shirt
"I’ve asked to return the item several times w..."
David R.Verified
Customer service is incredibly poor, definitely would not recommend
Irontide Adventure Short
Purchased item
Irontide Adventure Short
"Improve customer service, multiple emails sen..."
Brendon L.Verified
Works well
Irontide Adventure Short
Purchased item
Irontide Adventure Short
"Works well"
Richard G.Verified
Not really
2.0 Irontide Hybrid Short
Purchased item
2.0 Irontide Hybrid Short
"These are as described Good fit"
Gerald T.Verified
pitiful
2.0 Irontide Hybrid Short
Purchased item
2.0 Irontide Hybrid Short
"still didn't get my order #8393!!!! weeks!!!!..."
Ana F.Verified
Slow to respond, slow to ship, overall bad customer service, not a great product either.
2.0 Irontide Hybrid Short
Purchased item
2.0 Irontide Hybrid Short
"I need to return my order because it does not..."
Allan M.Verified
Won’t be the last pair of these shorts I buy, thank you
2.0 Irontide Hybrid Short
Purchased item
2.0 Irontide Hybrid Short
"They are a nice cut of shorts and the water p..."
Brian L.Verified
All good
Irontide Adventure Short
Purchased item
Irontide Adventure Short
"Had a pair already of a different colour. Gre..."
Pierre L.Verified
Easy and intuitive experience
2.0 Irontide Hybrid Short
Purchased item
2.0 Irontide Hybrid Short
"Bought them for the waterproof pocket but try..."
Susan B.Verified
The parcel hasn’t arrived🤷‍♀️
2.0 Irontide Hybrid Short
Purchased item
2.0 Irontide Hybrid Short
"It hasn’t arrived🤷‍♀️"
Frank H.Verified
Crap
2.0 Irontide Hybrid Short
Purchased item
2.0 Irontide Hybrid Short
"Only one small water tight pocket. Smartphone..."
Zsigmond B.Verified
Since my shipping address is outside the US and contains special characters, the delivery was delayed. After waiting for over three weeks without receiving any update, I contacted customer support via email twice but did not receive any response. The issue was only acknowledged when I reached out through Facebook Messenger. I recommend enhancing customer care vigilance to ensure timely monitoring and response to all incoming inquiries.
Irontide Adventure Short
Purchased item
Irontide Adventure Short
"Well, the transport took a bit more than usus..."
Regan W.Verified
Easy to order and receive
2.0 Irontide Hybrid Short
Purchased item
2.0 Irontide Hybrid Short
"Great material, fit and color. Waterproof poc..."
Pat & Michelle M.Verified
I have been trying to initiate a return, zero response across many platforms. "initiate a return" link is dead. No response to email (bounce back undeliverable), FB message, Insta message. Disgusting.
2.0 Irontide Hybrid Short
Purchased item
2.0 Irontide Hybrid Short
"I am very disappointed with customer service...."
Yevgeniy S.Verified
Terrible customer service
2.0 Irontide Hybrid Short
Purchased item
2.0 Irontide Hybrid Short
"Terrible customer service, been trying to rea..."
Mark W.Verified
Unable to arrange a return because they refuse to respond to their online Chat system and they refuse to respond to emails requesting a return.
Irontide Adventure Shirt
Purchased item
Irontide Adventure Shirt
"Shirt is very long and almost fits like a dre..."
Henry A.Verified
See my comment on the shorts. They are promising responses that aren't coming
Irontide Adventure Short
Purchased item
Irontide Adventure Short
"The shorts are nice, but service is spotty...."
Kurt Y.Verified
Customer service is unresponsive to my return request.
Irontide Adventure Short
Purchased item
Irontide Adventure Short
"While the size is okay, I find the placement..."
Ben D.Verified
The shorts that I bought back in Jan 2024 are breaking already. The magnets are able to come out, the rubber is coming apart. Is there a warranty for this? I just bought 2 more pairs before finding this out. If not, can you suggest a glue to clamp it back together? I love these shorts, it's a shame they don't hold up for long. I barely used them in the water.
2.0 Irontide Hybrid Short
Purchased item
2.0 Irontide Hybrid Short
"The shorts that I bought back in Jan 2024 are..."
Stephen R.Verified
Arrived in good condition.
Irontide Adventure Short
Purchased item
Irontide Adventure Short
"Well designed. Excellent for travel and snork..."
Matthew R.Verified
Is there any way to send these back? I one of the ones that were heavier construction do you know which ones those would be
Irontide Adventure Short
Purchased item
Irontide Adventure Short
"I ordered the wrong pair The ones I had befor..."
Mark B.Verified
Great products
Irontide Adventure Short
Purchased item
Irontide Adventure Short
"Great shorts!"
Nigel S.Verified
Waterproof pocket let in a little water, and retains moisture after shorts dried out. Contacted customer service, email and online, no response in over a week. Not impressed.
2.0 Irontide Hybrid Short
Purchased item
2.0 Irontide Hybrid Short
"Waterproof pocket let in a little water, once..."
Joe B.Verified
It was fine and dandy
2.0 Irontide Hybrid Short
Purchased item
2.0 Irontide Hybrid Short
"I like the look. Can’t wait to try them out...."
Johannes B.Verified
All ok
Irontide Adventure Short
Purchased item
Irontide Adventure Short
"Great trousers. Have them since years from Ki..."
Matt M.Verified
First time it took 2 months to get my order. This last order was under 3 week.
2.0 Irontide Hybrid Short
Purchased item
2.0 Irontide Hybrid Short
"My Phone stays dry."
Kohei F.Verified
こんにちは I purchased it from Japan. My usual size at ユニクロ is XL, so I bought the swimwear in XL size. ありがとう
Irontide Adventure Short
Purchased item
Irontide Adventure Short
"This is a good product. I can recommend it. H..."
Kevin D.Verified
Easy enough to buy the shorts and determine the correct size for me.
2.0 Irontide Hybrid Short
Purchased item
2.0 Irontide Hybrid Short
"The shorts fit well, and the waterproof pocke..."
Matt A.Verified
Irontide team are non responsive.
2.0 Irontide Hybrid Short
Purchased item
2.0 Irontide Hybrid Short
"Ordered and paid for 2 x pairs of shorts, onl..."
Björn S.Verified
Not good! I miss my shorts1
Irontide Adventure Short
Purchased item
Irontide Adventure Short
"I don't become the Wear."
Christophe C.Verified
Livraison rapide en temps et en heure
2.0 Irontide Hybrid Short
Purchased item
2.0 Irontide Hybrid Short
"Super short de bain. La poche erméthique est..."
Denis R.Verified
Easy and simple.
Irontide Adventure Shirt
Purchased item
Irontide Adventure Shirt
"It’s a little on the large size (and I normal..."
Bryan P.Verified
Left handed pocket please
2.0 Irontide Hybrid Short
Purchased item
2.0 Irontide Hybrid Short
"Firstly I had no issues with this website or..."
Christopher P.Verified
Fast shipping great customer support. These are my third shorts from them
Irontide Adventure Short
Purchased item
Irontide Adventure Short
"Amazing shorts. Very comfortable. Adjustable..."
Scott O.Verified
Love it
2.0 Irontide Hybrid Short
Purchased item
2.0 Irontide Hybrid Short
"Good conditions!"
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