RingMen jewelry has never communicated to me regarding this order. After I emailed (within 1 hour of placing it) to cancel the order, they did not communicate regarding my request to cancel, or refund. They did not communicate or respond when I requested an exchange. Their policies are very unfair to the consumer, as they state clearly that they will not accept any returns without an email agreeing to accept the return or exchange first. They also state that they only fit “comfort fit” and require that you go to a professional jeweler to determine that specific style of fit and size. (Not standard fit, comfort fit.) They have a 14 day window to return or exchange, during which you still pay a $40 restocking fee. Many people have commented on reviews that their ring broke. The ring which we received was beautiful- but the wrong size. There is a reason that this site has thousands of bad reviews.