Placed an order on 28/08 with delivery promised within 1–3 business days. No communication from PadelGear at all. I had to chase them repeatedly—first they claimed they’d check my tracking, then admitted my order was sent to the wrong client due to a “system issue.” They tried to cover it up with free balls, but I needed the bag urgently for a client. Promised delivery “first thing today,” then “by 5pm.” It’s now past 17:30 and still no courier reference or delivery.
Completely unprofessional.