Carol G.
Website is easy to navigate!
Purchased item
L’animal sweatpants
"Great fit & oh so comfy!"
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Kaylee N.
I am regularly disappointed with other companies, but not NB. The service is ridiculously fast (ordered in the morning, shipped the same evening, received a couple of days later). I don't know what the return policy is like as I've never had to use it. I swear, I'm only ever going to buy from NB!
Purchased item
Black V scrunch legging
"Super fast service. Pants don't disappoint. S..."
Noémie T.
Vêtements de qualités !!
Purchased item
Midnight scrunch legging
"Fait petit comparé aux autres modèles que j'a..."
Jessica B.
**Disappointing Experience with Sizing and Customer Service**
I recently purchased this workout item from Noire Blanc, and my experience has been quite frustrating. I ordered what I believed to be a medium, but they sent me a large (then claimed they but the wrong sticker size on the actual jacket - untruthful). When I reached out for an exchange, I was told that they couldn't process it because I bought it on Black Friday. This reasoning made no sense to me, especially since I was simply asking for the same item in a smaller size due to their error.
I've invested nearly $4000 on this website over time, owning every full set, and I've always found their sizing to be consistent. From looser hoodies to tighter jackets, I've never had an issue until now. The fact that they labeled my order incorrectly and then dismissed my concerns by stating it’s just a “loose fitting item” feels both misleading and unethical.
I understand that mistakes happen, but customer service should be a priority, especially for loyal customers who rely on them for quality workout gear. Since transitioning to Shopify, it seems that the personal touch in customer service has diminished, which is disheartening. I truly hope they can improve this aspect and make things right for their customers in the future.
Purchased item
L’animal oversized cropped hoodie
"**Disappointing Experience with Sizing and Cu..."
Cloe L.
Service rapide
Purchased item
Feline scrunch legging
"Finalement le design en vrai est moins de mon..."
Julie G.
Super easy, love the different patterns. The leggings feel great and wash great.
Purchased item
Camouflage scrunch legging
"I love my NB leggings and these are so pretty..."
Tracy Y.
Easy to shop
Purchased item
Cappuccino sports bra
"Love this set"
Regina T.
Very fast shipping
Purchased item
Feline scrunch legging
"This is the third outfit I've bought! Quality..."
Sharon L.
1
Purchased item
Midnight sports bra
"Made very small...not an XL size"
Megan S.
Super quick shipping and great quality!
Purchased item
Cappuccino sports bra
"Fit perfect, TTS and the scrunch gives that e..."
Olena M.
super quality
Purchased item
Leonine shorts
"super quality"
Carla A.
Great and stylish products with good customer service.
Purchased item
Feline sports bra
"Beware…Runs very small! I have numerous bras..."
Jason F.
👍
Purchased item
Camouflage sports bra
"👍"
Alina D.
This is my last purchase from you
Purchased item
Cappuccino cropped hoodie
"Horrible experience with this purchase. Crapp..."
Gracie L.
Easy process
Purchased item
Ink NO scrunch legging
"Nice compression. Great material. Love the fi..."
Justine B.
Je recommande
Purchased item
Blue Blossoms scrunch legging
"Waw !!!"
Amy R.
East order delivery took a while but happy with my purchase
Purchased item
Ink scrunch legging
"Good quality. Nice support. Lots of complimen..."
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