Michael V.
No problems placing the order. I have no idea how to make a return,
Purchased item
West Louis™ Military Army Cargo Shorts
"The size was way too small. Will not be able..."
West Louis store reviewsSee product reviews
Usps W.
Took some time for it to get here
Purchased item
West Louis™ Comfy Breathable Cotton Men Underwear 5Pcs
"I wear a 40 42 That would be an extra large..."
Rod M.
Fast
Purchased item
West Louis™ Famous Designer Cotton Jeans
"All good"
Reginald B.
Returns are too expensive and are critical for online purchases https://tools.usps.com/go/TrackConfirmAction!input.action?tLabels=LH251738285US
Purchased item
West Louis™ Side Rivets Stretch Jogger Jeans
"Didn’t fit and it was very expensive to retur..."
Jon N.
I Wanted REFUNDS....You IGNORED Me....Your ''Customer Service" IS CRAP.
Purchased item
West Louis™ Simpe Stylish Warm Thick Male Jacket
"I Asked For A REFUND ...You Ignored Me Nume..."
Jason H.
ZERO CUSTOMER CARE/SERVICES and they ripped me off.
Purchased item
West Louis™ Famous Designer Cotton Jeans
"Have not been able to get in touch with ANYON..."
Dylan B.
West Louis has fast shipping and great products. I will buy here again.
Purchased item
West Louis™ Classic Style Polarized Metal Frame Men Sunglasses
"The glasses are 100% perfect. I bought many p..."
Rob H.
Easy to use website and the picture of the bag is true.
Purchased item
West Louis™ Casual Canvas Briefcase
"Very nice looking bag and extremely well made..."
William C D.
Shipping was a little bit longer than expected. Overall I was happy with the experience
Purchased item
West Louis™ Ripped Hollow Out Streetwear Jeans
"Great fit and feel 🫡"
Tom P.
Customer service doesn't exist. The shirt I got was WAY WAY too big. I wrote to exchange it, but no reply.
Purchased item
West Louis™ Turn Down Collar Comfort Polo Shirt
"The shirt is WAY TOO BIG. I've written to exc..."
Maurice B.
I did recognize that the item had to be imported. Shipping took about three weeks. But I did receive it in perfect condition.
Purchased item
West Louis™ Fashion Business Bag
"I like the look of the bag and received compl..."
Volodymyr H.
Items never arrived, administration doesn't reply to emails. Can't get refund.
Purchased item
West Louis™ Harem Joggers Pants
"Items never arrived, administration doesn't r..."
Ken J.
nice
Purchased item
West Louis™ Summer Comfy Cotton Polo Shirt
"nice"
Paterno B.
It took more than 25 days before I got my order.
Purchased item
West Louis™ Vintage Crossbody Bags
"Leather not genuine"
Alan R.
Awesome company
Purchased item
West Louis™ Designer Summer Cargo Shorts
"Great fit"
Dhaval D.
Appreciate the service, and ease of ordering. I ordered several shirts (for the first time). Unfortunately, the sizing was off on all of them - all of them are far too large and oversized. Would be too expensive to get these altered/tailored - so just going to donate them. Waste of money!
Purchased item
West Louis™ Slim Fit Long Sleeve Fashion T-Shirt
"Sizing was all off - far too large. Shirt it..."
Joel H.
Great selection
Purchased item
West Louis™ Streetwear Camouflage Jogger Trousers
"Great quality and fit"
Jesse C.
Suit that arrived was two sizes too small
Purchased item
West Louis™ Business Casual Plaid High-End 3 Piece England Suit
"Suit that arrived is two sizes too small. Do..."
Mark P.
I received a pair of jeans that did not fit. I followed the instructions to reach out to the company at the email they gave for returns. There has been no response for weeks and now the return window has closed. The communication from this company has been nonexistent, although they are continuing to send me marketing emails.
Purchased item
West Louis™ Famous Designer Cotton Jeans
"I have been emailing the company for weeks to..."
Moath Z.
Its good, but just too long to arrive
Purchased item
West Louis™ Cowskin Genuine Luxury Leather Belt
"I like it, the mechanism of closing is great"
Jamie S.
Products are not as advertised. Poor customer service.
Purchased item
West Louis™ Business-Men British Style Ankle Chelsea Boots
"The boots are not the correct size as adverti..."
Stoney C.
You guy's don't stand behind your products, or answer your buyers questions and problems
Purchased item
West Louis™ Martino Leather Casual Shoes
"I contacted you guys 7 times about my shoe's,..."
Matthew T.
Took long time to receive wrong item
Purchased item
West Louis™ Men's Comfortable Camo Cargo Shorts
"Received different style/color. Doesn’t matte..."
Nathan D.
Poor customer service after the sale
Purchased item
West Louis™ Ripped Hollow Out Streetwear Jeans
"This is the 5th time I’ve to contact you!
I l..."
Fawz A.
No response to my emails. I feel scammed.
Purchased item
West Louis™ Stretch Denim Street Jeans
"Ordered 2 pairs of different pants/jeans, rec..."
Aubrey M.
poor customer care
Purchased item
West Louis™ Hunting Outdoors Tactical Cargo Pants
"Cheap design and make. Fake pocket. Nothing l..."
Xavier D.
Shopping experience was fine. Quality of clothing was terrible
Purchased item
West Louis™ Air Force Style Jacket
"Terrible quality"
Chip W.
Customer service is terrible.
Purchased item
West Louis™ Hot Linen Stand-Up Collar Casual Beach Shirt
"The shirt took way too long to get delivered,..."
Davar A.
Trash
Purchased item
West Louis™ Dark Blue Color Printed Jeans
"Too small and there’s no reason to send them..."
Ricardo V.
🤟🏾
Purchased item
West Louis™ Ripped Bermuda Denim Shorts
"Great stuff I like them"
Jeffery J.
Your customer service is great, with timely response.
Purchased item
West Louis™ American Trendy Camo Multi Pocket Cargo Shirt
"The shirt looks and fits well. I’ve received..."
Chris K.
Emailed asking for a return and never got a response. And left the review for the $5 refund and didn’t get that.
Purchased item
West Louis™ Denim Design Hip Hop Jogger Jeans
"I emailed you guys asking about a return and..."
Yoel P.
Horrible experience they never reply my emails and sent me damage goods which I had to pay 85$ to send back to Portugal from USA horrible seller horrible products arrives damage
Purchased item
West Louis™ Classic Double Breasted Overcoat
"Another horrible experience came with missing..."
Vikki F.
Didn’t look like the jeans, was going to rerun but would have cost more to send them back
Purchased item
West Louis™ Black Masculina Cotton Jeans
"Looked nothing like the jeans, went to return..."
Naomi N.
The packaging was terrible. It was so tightly closed that I had to use a scissor to cut it open and ended up tearing some of the jacket
Purchased item
West Louis™ Polar Windproof Fur Hooded Parka
"The jacket is nice, but the packaging was soo..."
Kevin D.
Pants not true to size
Purchased item
West Louis™ American Camouflage Jogger Pants
"Not true to size"
Holly N.
Sizes run small and order took forever to get shipped and arrive. Won't order from WL again
Purchased item
West Louis™ Striped Knitting Zipper Hoodie
"The sizes run small and the shipping took a l..."
Quinelious H.
I love my jacket
Purchased item
West Louis™ Hot Spring Bomber Casual Jacket
"Beautiful jacket I love it"
Anthony M.
Size descriptions are incorrect and their return process is not easy and even when you do as they ask they just don't respond at all.
Purchased item
West Louis™ Designer Business Trench Coat
"This item was WAY too small, as if it was for..."
Garith N.
Bum. Super small coat. That took weeks to get here.
Purchased item
West Louis™ Alpine Thick Military Waterproof Warm Parka
"It is NOT a 3xl i cannot fit it. Way too smal..."
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