I have been purchasing hair from Ywigs for about two years. This was my third time ordering from them. Unfortunately, the quality of the Deep Curly Tape-In Hair Extension this time was horrible. The tape in felt dry and crunchy, they will tangle all the time. I used the same products that I did for my previous extension, and this time, it did not work. When I straightened the hair, the ends would remain curly, and it would burn like if it was synthetic hair.