I love the bag...however, I do not like that the company is not transparent about possible duty fees. I am in the US, as the company is in the US, but I was still sent EXTRA fees from Fed Ex that came after the bag was delivered. On their website, they list that US customers purchases that are under $800 are exempt from duty fees. I reached out the company and they said it is responsibility of the buyer. If they can't be transparent and honest, they've lost me as a customer.