The customer service was very good. I product I purchased did not work. The customer service rep was extremely helpful and offered another unit to make up for the defective product I'd purchased. I thanked her but requested that I be reimbursed the funds I'd paid. She did so without any issue. This company appears to back up their products, making effort to ensure the customer is satisfied.
![[NEW] UHF NEXUS - Pro-Grade UHF Wireless System For Guitar/Bass – USB-C, Latency<2 ms, 7 Channels, 165 feet Range](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
Purchased item
[NEW] UHF NEXUS - Pro-Grade UHF Wireless System For Guitar/Bass – USB-C, Latency<2 ms, 7 Channels, 165 feet Range
"Unfortunately, this product did not work, or..."