I only ordered a 10.5 pair, which you shipped, but you also shipped and charged me for 4.0 pair. Once I noticed this, I tried to change the order but was not allowed to do so. Then I find out that the only way to return these items (10.5 pair was too wide) is to ship them overseas, at my expense. Nowhere in your happy happy joy joy website does it let you know that you have to ship internationally if you want to return the product for credit, at your own expense. Terrible product & service