Teuta Matoshi store reviewsSee product reviews

They were accomodating of my request for a slight change in the sleeves as i wanted something a bit flarwd rather than straight sleeves. The dress was quick to show up and well protected in the packaging.

Happy to have received the dress slightly before estimated date.

Smooth purchase and shipping experience, it arrived exactly when it was estimated to arrive.

great communication throughout, including returning my item

Communication was fast, respectful and informative. Shipping and delivery were exactly as advertised, so no surprises!

Excellent communication throughout the entire process, with prompt responses and regular updates. Fast delivery exceeded expectations, making the overall experience efficient and hassle-free.

It was all good .

It was great! I liked that customer service responded quickly and the gown arrived on time. I also liked that I could provide my exact measurements when ordering, instead of just choosing from standard sizes.

Quick reaponses.

Best dress experience I've ever had

Very quick and very smooth order and delivery service. Thanks for notifying of duties and customs beforehand.

Customer service was excellent

Way more straightforward than I expected. Very nerve wracking buying a wedding dress abroad but I saw recommendations from other customers. The team is very friendly and the delivery was incredibly fast

Very responsive, excellent communication.

Lots of explanations, order confirmations, arrived early. Thank you!

Responsive and kind!

Amazing!!

I wish you make it a default option to expedite orders that need to be shipped overseas

Amazing and quick reply

Company is helpful and very patient, especially with my return process.

Such a well made reliable brand!

Fits like a glove. Shipping was very fast

Although I still feel that they could of been more communicative with us regarding the UPS delays and issues, they did finally get the proper paperwork in that allowed the dress to get to us within a day of the issue being resolved. They also made good on the stress it caused us and we deeply appreciate that. The American political climate is not making it easy for overseas purchases and that is a shame because the quality of the work that the dress is should be accessible to everyone. My daughter can’t wait to be the “belle of the ball” in her gown.

Very smooth process ordering. I was even able to contact them to create a custom scarf.

I think the online store is good but it would be nice to have more filters on the website. It would be helpful to have a few more updates on the dress too as it goes from order to being made to sent, especially when the order is received to acknowledge any comments and perhaps open up a channel for any clarifications. I think perhaps the quality of the dress bag sent doesn’t quite match up to how lovely the dress itself is

Simple interface, and notifications with any order updates.

I love my dress more than anything ! I'm so thankful to the team at Teuta Matoshi for everything they did to make my experience ordering so easy.

Giant beautiful and received it in a timely manner, thanks

I have been staring at Teuta Matoshi's dresses for a long time, and finally took the plunge for my wedding dress. I opted to get a custom sized one. I sent in every measurement, and it's nowhere close to what they sent me. I went to a tailor who quoted me at $700 worth of changes, and they had to take the dress in by two inches. So I'm really not sure what size they sent me because my size hasn't changed significantly. There were also a lot of unfinished ends, and looked unpolished.

We exchanged a few email about the shipping and they even sent me a sample for my husband's suit when I asked. It was a very good experience overall.

Shopping was a relatively easy experience. The comprehensive sizing guide and instructions on how to measure were helpful to ensure correct fit. Ordering was easy and delivery was timely. Some issues with customs upon arrival though because the purchaser details entered were the company’s and not mine, which led to difficulties with customs clearance.

All great!

Their customer service is very responsive. My only feedback would be to provide updates to customers that their dress is being worked on since once you place your order, you don't hear anything for about a month until the dress is actually shipped.

The shopping experience is easy and fun.

Great communication when I reached out about an update. Added everything that I listed for the dress.

Although the dress wasn’t what I expected the customer service was 5* and delivery was quick

I never received an email saying that the dress had been shipped.

Everything looks just like the pictures, it fits perfectly and the shipping was very fast, transparent and reliable!

Awesome experience

Super fast delivery and high quality dress