Here’s a revised version with stronger emphasis on not getting your money back:
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I never received my order, and despite emailing customer support multiple times, I was completely ignored. I also requested a refund and never received one—not even an update or acknowledgement. This has been an extremely frustrating and disappointing experience. Based on what I went through, their business feels like a joke. I would not recommend ordering from KDNA—there’s a real chance you won’t receive your or