RIFRUF Store review | Loox

RIFRUF store reviewsSee product reviews

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Leslie L.
On Nov. 2, I ordered two boxes of the Caesar 2. Only received one. Customer service said they will send the second box. It’s Dec. 6 and no package or ETA on the second shipment. Very disappointing!!!!
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Purchased item
Free Unlimited Return for $3.98 via Redo Valid in US.
"I had two issues! On Nov. 2nd I ordered 2 box’s of the Caesar 2 and only r..."
Anna A.
No response from customer support despite reaching them out for assistance. I have not received any products ordered.
Caesar 2
Purchased item
Caesar 2
"I reached out to customer service because I've not received my product or r..."
Maritza Q.
Had a difficult time getting these delivered. There was an issue with your communication with USPS and after several e-mails to your customer service, finally someone was able to explain the issue 2 weeks later. Unfortunately, these were not a good fit for my dog. Caused some tearing and bleeding of the skin. I have been trying to return them but have not received the e-mail confirmation in order to be able to ship them. Again, reached out to customer service and have been waiting for a reply for one week. Your customer service is pretty terrible. Will not be ordering from you again.
Caesar 1
Purchased item
Caesar 1
"Had a difficult time getting these delivered. There was an issue with your..."
Christopher L.
My order is very delayed as I still have NOT received it yet (#22999). It was placed 11/12/24. Today is 11/29/24
Caesar 1
Purchased item
Caesar 1
"I still have not received my order (#22999). It was placed 11/12/24. Today..."
Hinnah S.
NEVER RECEIVED THE ITEM
Caesar 1
Purchased item
Caesar 1
"NEVER RECEIVED THE ITEM. AND CUSTOMER SERVICE IS NONEXISTENT! TOTAL SCAM!"
Dustin D.
Horrible company.
Caesar 1
Purchased item
Caesar 1
"Never even got the shoes. Emailed your company several times with no respon..."
Maria S.
I never got my order so I can’t review it I haven’t gotten a reply so it’s hasn’t been fixed
Caesar 1
Purchased item
Caesar 1
"Never got my order it’s been “lost” I ordered November 3rd and I’ve sent ab..."
G Clayton G.
Horrible customer service.
Caesar 2
Purchased item
Caesar 2
"Horrible customer service. Dishonest. Slow to respond. Or does not respond..."
Nancy W.
Need to return or exchange for a size 5...
Caesar 1
Purchased item
Caesar 1
"I need to return the size 6. They are to big. Need to exchange for a size 5..."
George K T.
You guys need a customer service or call center because it’s hard to get a response from you
Caesar 2
Purchased item
Caesar 2
"It’s so hard to get ahold of anyone to do returns or anything else. You guy..."
Christopher D.
Expect 5-8weeks for shipping NOT 4-5days shipping. TERRIBLE customer service, doesn’t respond to emails.
Order Protection
Purchased item
Order Protection
"Shoes are great quality, but shipping says 4-5days. It’s more like 5-8 WEEK..."
John C.
Customer service needs to be better. Do not state that usually 24 hours on weekdays you can expect a response if that will not happen. It is missleading.
Caesar 2
Purchased item
Caesar 2
"The customer service has been unresponsive to multiple emails after they to..."
Patricia S.
Shopping experience is fine.
Order Protection
Purchased item
Order Protection
"The sneakers were half price and looks great BUT, will not stay on her feet..."
Yamile G.
Shipping is too slow.
Order Protection
Purchased item
Order Protection
"The shoes are super cute, and my dog doesn't seem to mind walking in them,..."
Mina S.
Too many false statements
Free Unlimited Return for $3.98 via Redo Valid in US.
Purchased item
Free Unlimited Return for $3.98 via Redo Valid in US.
"Shipping stated 3-5 business days false statement and took almost 4 weeks f..."
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