Triple Crown is a solid company. They deliver a great product at a great price. The customer service is excellent. They process orders and deliver quickly. The customer service responds quickly about any concerns and resolves issues in a timely manner. Though I've only had one complaint, I was very happy with the handling of it. And for reference, I have bought 11 pendants - numbers and crosses -, and 11 chains - Cuban, Franco and a rope. I would and will order again and again from this company.