The number pendants used to come with a chain, now you have to pay an additional $24+ for a chain plus I paid $20 each to get them engraved which wasn't actually engraved it was more stamped. Also, I paid for expedite shipping, which was supposed to make it 1-2 business days, but it it's typical 3-5 business days anyway so that was pointless. I have always like your company for my boys athletic jewelry, but it seems to be getting a bit much at this point.