The Garden Furniture Shop Store review | Loox

The Garden Furniture Shop store reviewsSee product reviews

Marcus E.
Excellent service
Marco Polo Gazebo Canopy
Purchased item
Marco Polo Gazebo Canopy
"Very pleased with the Marco Polo gazebo which we have had for around 10 yea..."
Natasha F.
Can't get hold of anyone to discuss
Grey Fire Bowl
Purchased item
Grey Fire Bowl
"The guard has rusted already and only been outside a couple of weeks - cann..."
Terence W.
Good timely delivery
Seville Gazebo Canopy
Purchased item
Seville Gazebo Canopy
"Well made"
Barbara A.
Great delivery - very quick.
Venice Gazebo Curtain Set
Purchased item
Venice Gazebo Curtain Set
"Ordered as the original curtains were looking tired. Haven’t used the new..."
Chris C.
Arrived well packaged and on time.
Pendulum 3 Seater Hammock Canopy
Purchased item
Pendulum 3 Seater Hammock Canopy
"I have not used the canopy yet as it hasn’t stopped raining since it arrive..."
Jason R.
Great product with easy delivery
Highfield Gazebo Curtain Set
Purchased item
Highfield Gazebo Curtain Set
"Great product and loving our new colour, thank you"
Kathy H.
Total lack of customer service. Incorrect product delivered and no way that worked to contact you.
Deluxe Garden Recliner REPLACEMENT CUSHION ONLY (pattern options available)
Purchased item
Deluxe Garden Recliner REPLACEMENT CUSHION ONLY (pattern options available)
"I ordered and paid for 2 cushions, only 1 delivered. I used your website to..."
Paul B.
Items as described
D Shape Garden Seat Cushion (colour options available)
Purchased item
D Shape Garden Seat Cushion (colour options available)
"Nice quality, comfortable supportive foam, lovely colour."
Ian B.
Monaco Gazebo Canopy
Purchased item
Monaco Gazebo Canopy
"Exactly what we wanted, it was a perfect match for the original. only one s..."
Valerie L.
WHEN I PHONED THEM TO CHECK IF THEY COULD SUPPLY THE ACTUAL CANOPY I NEEDED, THE YOUNG LADY WAS HELPFUL AND FRIENDLY. NO PROBLEMS
Vintage Gazebo Canopy
Purchased item
Vintage Gazebo Canopy
"I WAITED FOR A FRIEND TO WEATHERPROOF THE CANOPY AND THEN FIT IT. IT LOOKS..."
William D.
Overall a great service would recommend to friends
Deluxe Garden Recliner REPLACEMENT CUSHION ONLY (pattern options available)
Purchased item
Deluxe Garden Recliner REPLACEMENT CUSHION ONLY (pattern options available)
"Covers were just what we needed fitted well chairs now look like new. Very..."
Jennifer B.
Easy to use
Highfield Gazebo Canopy
Purchased item
Highfield Gazebo Canopy
"Delivered on time canopy fifties perfectly and a good colour match"
Lisa W.
Good
Deluxe Garden Lounger (Pattern options available)
Purchased item
Deluxe Garden Lounger (Pattern options available)
"Very comfy chair"
Lynn M.
Easy to navigate web site and place order
Glendale Garden Relaxer REPLACEMENT CUSHION ONLY (pattern options available)
Purchased item
Glendale Garden Relaxer REPLACEMENT CUSHION ONLY (pattern options available)
"Good quality product, great fit to my old frame."
Mark S.
Great delivery and service
Vintage Gazebo Curtain Set
Purchased item
Vintage Gazebo Curtain Set
"On time nice product"
Miss A.
Ordering was easy & delivery was very prompt
Deluxe Garden Relaxer (pattern options available)
Purchased item
Deluxe Garden Relaxer (pattern options available)
"This was a gift so can’t personally say how good the chair is, but the reci..."
Martin G.
Will be back, no doubt.
Seville Gazebo Canopy
Purchased item
Seville Gazebo Canopy
"Great price, came on time. It's actually better than the one we replaced wa..."
Mr P B.
Speedy efficient service.
Highfield Gazebo Canopy
Purchased item
Highfield Gazebo Canopy
"Speedy delivery as a replacement for original product which was a few years..."
Julie T.
You’re asking me to review something that I have not received. I haven’t had a notification to say that they’ve been dispatched, my emails bounce back and the phone rings out!! It’s been almost 3 weeks since placing my order. Please contact me. Thankyou.
Deluxe Garden Sunbed (pattern options available)
Purchased item
Deluxe Garden Sunbed (pattern options available)
"You’re asking me to review something that I have not received. I haven’t ha..."
Paul E.
Terrible
Glendale Garden Relaxer REPLACEMENT CUSHION ONLY (pattern options available)
Purchased item
Glendale Garden Relaxer REPLACEMENT CUSHION ONLY (pattern options available)
"Ordered 2 deck chair recliner cushions,next day was told not in stock ...ok..."
Helen S.
Very pleased with recliner cushion you sent us.
Glendale Garden Relaxer REPLACEMENT CUSHION ONLY (pattern options available)
Purchased item
Glendale Garden Relaxer REPLACEMENT CUSHION ONLY (pattern options available)
"Very pleased with the recliner cushion you sent us."
Victoria H.
Called company, they advised type of gazebo cover we needed, went online, ordered & paid, prompt delivery. Would buy from the garden furniture shop again
Highfield Gazebo Canopy
Purchased item
Highfield Gazebo Canopy
"Really nice colour, fits our gazebo really well. Quality is fabulous, best..."
Ann C.
Duplicate delivery! Had to contact your office.
D Shape Garden Seat Cushion (colour options available)
Purchased item
D Shape Garden Seat Cushion (colour options available)
"Fits my chairs perfectly."
Ron C.
Canopy delivered within the week
Highfield Gazebo Canopy
Purchased item
Highfield Gazebo Canopy
"Really good service needed a replacement canopy"
Ronald Q.
Prompt and simple.
Seville Gazebo Canopy
Purchased item
Seville Gazebo Canopy
"Ordered as a replacement for the grey one we had for the last 5 years. Not..."
Julie B.
Did have some delivery mix ups, ie the chair and cushion came separately, but customer service was most helpful and understanding.
Deluxe Garden Relaxer REPLACEMENT CUSHION ONLY  (pattern options available)
Purchased item
Deluxe Garden Relaxer REPLACEMENT CUSHION ONLY (pattern options available)
"Exceptionally comfortable cushion and easy to use reclining chair. Loved t..."
John R.
Poor very poor experience
Highfield Gazebo Curtain Set
Purchased item
Highfield Gazebo Curtain Set
"The incorrect size replacement canopy and curtains were delivered. It took..."
Joan M.
It was very easy to order your canopy online and your handling of the order was quick and efficient and respectful. Thank you and your team
Seville Gazebo Canopy
Purchased item
Seville Gazebo Canopy
"I am very happy that the canopy has arrived safely. I would be very glad t..."
Valerie B.
Was good
REPLACEMENT CUSHION ONLY Pendulum 3 Seater Steel (Pattern options available)
Purchased item
REPLACEMENT CUSHION ONLY Pendulum 3 Seater Steel (Pattern options available)
"Good fit and fun colour. Arrived quickly."
Sean H.
Item required was not available on website, so after a quick chat with shop this was resolved
Venice Gazebo Canopy
Purchased item
Venice Gazebo Canopy
"Great product fast delivery thanks"
Fiona T.
Easy to order. Great choice of products. Competitive pricing. Easy to pay. Speedy delivery
Deluxe Garden Relaxer (pattern options available)
Purchased item
Deluxe Garden Relaxer (pattern options available)
"We absolutely love our garden relaxers. Superbly comfortable, luxurious cus..."
Terence M.
good service
Highfield Gazebo Canopy
Purchased item
Highfield Gazebo Canopy
"as describe fit perfectly recommended supplier"
Craig H.
Clear website easy to navigate. Items promptly delivered with good communication
Deluxe Garden Recliner (pattern options available)
Purchased item
Deluxe Garden Recliner (pattern options available)
"Purchased this chair for my elderly mother who found the cushion incredibly..."
Anne C.
Easy and straightforward
Venice Gazebo Canopy
Purchased item
Venice Gazebo Canopy
"Bought as a replacement as the storms damaged the previous one. Not put on..."
Simon W.
great value and efficient service
Deluxe Garden Relaxer (pattern options available)
Purchased item
Deluxe Garden Relaxer (pattern options available)
"These are great value. The recliners feel really sturdy and have thick, com..."
Pat A.
Ordering was easy and delivery was quick.
Deluxe Garden Relaxer (pattern options available)
Purchased item
Deluxe Garden Relaxer (pattern options available)
"Very pleased with our chais. Delivery was quick."
Amanda T.
I am currently trying to return the uncomfortable and unusable allegedly 'Deluxe' garden recliners because the cushions are hard, lumpy and too uncomfortable to sit on. I dont know what they are stuffed with, it feels like recycled plastic. The company are refusing to follow their own returns policy of refunding if you are not 100% happy and have only replied to my first email requesting the return, and have 'ghosted' me every since. The chairs are unused and one is still boxed.
Deluxe Garden Relaxer (pattern options available)
Purchased item
Deluxe Garden Relaxer (pattern options available)
"I have tried to return these chairs as the cushions are so hard, uncomforta..."
Beverley E.
Very good
Highfield Gazebo Canopy
Purchased item
Highfield Gazebo Canopy
"Very pleased with the purchase it fits perfectly."
Chris D.
All excellent from order to delivery.Producy as I hoped it would be,thank you.
Deluxe Garden Recliner REPLACEMENT CUSHION ONLY (pattern options available)
Purchased item
Deluxe Garden Recliner REPLACEMENT CUSHION ONLY (pattern options available)
"Great quality and arrived safely exactly as I ordered it."
Jean L.
Very efficient service , well informed of delivery.
Deluxe Garden Sunbed REPLACEMENT CUSHION ONLY (pattern options available)
Purchased item
Deluxe Garden Sunbed REPLACEMENT CUSHION ONLY (pattern options available)
"Haven’t had the chance to try it out yet but looks very comfortable, nice p..."
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